Operation Manual

Appendix
Troubleshooting
C:\Program Files
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\Pioneer\1.0\020Chapter.fm
DMH-160BT
KB010_MLUC(A6_Vertical)
English
- 52 -
If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorized Pioneer service facility.
A black screen is displayed, and
operation is not possible using the touch
panel keys.
 Power off mode is on.
– Touch any button on this product to
release the mode
.
The screen is covered by a caution
message and the video cannot be shown.
 The parking brake lead is not connected
or the parking brake is not applied.
– Connect the parking brake lead
cor
rectly, and apply the parking brake.
 The parking brake interlock is activated.
–
Park your vehicle in a safe place and
apply the parking br
ake.
The audio or video skips.
 This product is not firmly secured.
– Secure this product firmly.
No sounds are produced. The volume
level will not rise.
 Cables are not connected correctly.
– Connect the cables correctly.
iPhone cannot be operated.
 The iPhone is frozen.
– Reconnect the iPhone with the USB
inter
face cable for iPhone.
– Update the iPhone software version.
 An error has occurred.
–
Reconnect the iPhone with the USB
inter
face cable for iPhone.
– Park your vehicle in a safe place, and
then turn off the ignition swit
ch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– Update the iPhone software version.
 C
ables are not connected correctly.
–
Connect the cables correctly.
Sound from the iPhone cannot be heard.
 The audio output direction may switch
automatically when the Bluetooth and
USB connections are used at the same
time.
– Use the iPhone to change the audio
output dir
ec
tion.
No back camera image when the vehicle
is in reverse.
 The back camera input setting on the
receiver is set to Off.
– Change the back camera setting to On
in the settings menu. (Ref
er to the
System Settings section of this manual
to adjust.)
 T
he camera input may be loose or not
c
onnected.
– Check the connection and make sure
the male end of the camera is
connec
ted to the brown input on the
back of the receiver. (Refer to the
installation manual.)
 T
he reverse lead on the receiver may
not be c
onnected to the proper wire at
the reverse lamp.
Common problems
Problems with the AV screen
Pioneer MNR.book Page 50 Tuesday, October 6, 2020 5:25 PM