Owner's Manual
Table Of Contents
- Owners Manual
- Warranty
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY
OF
PRODUCT PURCHASE
WARRANTY
Pioneer
Electronics
(USA)
Inc.
(PUSA),
and
Pioneer
Electronics Of
Canada,
Inc.
(POC),
warrant
that
products
distributed
by
PUSA
in
the
U.S.A.,
and
by
POC
in
Canada
that
fail
to
function
property
under
normal
use
due
to
a
manufacturing
defect
when
installed
and
operated
according
to
the
owner's
manual
enclosed
with
the
unit
will
be
repaired
or
replaced
with
a
unit
of
comparable
value,
at
the
option
of
PUSA
or
POC,
without
charge
to
you
for
parts or
actual
repair
work.
Replacement
units
and/or parts
supplied
under
this
warranty
may
be
reN
or
rebuilt
at
the
option
of
PUSA
or
POC.
THISLIMITEDWARRANTYAPPLIESTOTHEORIGINALORANYSUBSEQUENTOWNEROFTHISPIONEERPRODUCTDURINGTHEWARRANTYPERIODPROVIDEDTHE
PRODUCTWAS PURCHASED FROMAN AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A.
OR
CANADA.
YOU
WILL BE REQUIRED
TO
PROVIDE A SALES
RECEIPTOR OTHERVALIDPROOFOFPURCHASESHOWINGTHEDATEOFORIGINALPURCHASEOR, IF RENTED,
YOUR
RENTALCONTRACTSHOWINGTHE PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED, THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD, TRANSPORTATION
PREPAID,
ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED IN THIS DOCUMENT.
YOU
WILL BE RESPONSIBLE
FOR
REMOVAL AND INSTALLATION OF THE
PRODUCT.
PUSA
OR
POC, AS APPROPRIATE, WILL
PAY
TO
RETURN THE REPAIRED
OR
REPLACEMENTPRODUCTTO
YOU
WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
f.m1l
1 Year
J..ab2r
1 Year
The
warranty
period
for
retail
customers
who
rent
the
product
commences
upon
the
date
product
is
first
put
into
use
(a)
during
the
rental
period
or
(b)
retail
sale,
whichever
occurs
first.
WHAT
IS
NOT
COVERED
IF
THIS
PRODUCT
WAS
PURCHASED
FROM
AN
UNAUTHORIZED
DISTRIBUTOR,
THERE
ARE
NO
WARRANTIES,
EXPRESS
OR
IMPLIED,
INCLUDING
THE
IMPLIED
WARRANTY
OF
MERCHANTABILITY
AND
THE
IMPLIED
WARRANTY
OF
FITNESS
FOR
A
PARTICULAR
PURPOSE
AND
THIS
PRODUCT
IS
SOLD
STRICTLY
"AS IS"
AND
''WITH ALL
FAULTS".
PIONEER
SHALL
NOT
BE
UABLE
FOR
ANY
CONSEQUENTIAL
AND/OR
INCIDENTAL
DAMAGES.
PIONEER
DOES
NOT
WARRANT
ANY
PRODUCT
LISTED
ABOVE
WHEN
IT
IS
USED
IN
A
TRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIAL
APPLICATION.
THIS
WARRANTY
DOES
NOT
APPLY
IF
THE
PRODUCT
HAS
BEEN
SUBJECTED
TO
POWER
IN
EXCESS
OF
ITS
PUBLISHED
POWER
RATING.
THIS
WARRANTY
DOES
NOT
COVER
DISPLAY
SCREENS
DAMAGED
BY
STATIC,
NON-MOVING,
IMAGES
APPLIED
FOR
LENGTHY
PERIODS
(BURN-IN).
THIS
WARRANTY
DOES
NOT
COVER
Tl£
CABINET
OR
ANY
APPEARANCE
ITEM,
USER
ATTACHED
ANTENNA,
ANY
DAMAGE
TO
RECORDS
OR
RECORDING
TAPES
OR
DISCS,
ANY
DAMAGE
TO
THE
PRODUCT
RESULTING
FROM
ALTERATIONS,
MODIFICATIONS
NOT
AlmiORIZED
IN
WRmNG
BY
PIONEER,
ACCIDENT,
MISUSE
OR
ABUSE,
DAMAGE
DUE
TO
UGHTNNG
ORTO
POWER
SURGES,
SUBSEQUENT
DAMAGE
FROM
LEAKING,
DAMAGE
FROM
INOPERATIVE
BATTERIES,
OR
THE
USE
OF
BATTERIES
NOT
CONFORMING
TO
THOSE
SPECIRED
IN
THE
OWNER'S
MANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF
PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED
FROM
ANYSOURCEOTHERTHANAPIONEERAlJTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.
THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BY
THE
USE
OF
UNAliTHORIZED
PARTS
OR
LABOR
OR
FROM
IMPROPER
MAINTENANCE.
ALTERED,
DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID
THIS
ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE U.S.A. - PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY
AND
RTNESS
FOR
A PARTICULAR
PURPOSE,
TO
A
PERIOD
NOT
TO
EXCEED
THE
WARRANTY
PERIOD.
NO
WARRANTIES
SHALL
APPLY
AFTER
THE
WARRANTY
PERIOD.
SOME
STATES
DO
NOT
ALLOW
LIMITATIONS
ON
HOW
LONG
AN IMPLIED WARRANTY LASTS AND
SOME
STATES
DO
NOT
ALLOW
THE
EXCLUSIONS
OR
LIMITATIONS
OF
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE
LIMITATIONS
OR
EXCLUSIONS
MAY
NOT
APPLY
TO
YOU.
THIS WARRANTY
GIVES
YOU
SPECIRC LEGAL RIGHTS AND
YOU
MAY
HAVE
OTHER
RIGHTS
WHICH
MAY
VARY
FROM
STATE
TO
STATE.
IN
CANADA- EXCEPT AS EXPRESSLY
PROVIDED
HEREIN, THERE ARE
NO
REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED,
STATUTORY
OR
OTHERWISE, APPLICABLE
TO
THIS
PRODUCT.
TO
OBTAIN
SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
USA- Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -
Your
Pioneer Dealer may repair or replace your unit, or refer you to
an
Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service Company - Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer Customer
Support - Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANADA -
POC
has
a number of Authorized Service Companies should your product require service. Contact Pioneer of Canada
as
listed below
to
obtain a local service location.
Shipping
Your
Unit
for
Service-
Please package it carefully and send it, transportation prepaid
by
a traceable, insured method, to
an
Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On
all complaints and
concerns
in
the
U.S.A. call
Customer
Support
at 1-800-421-1404, or, in Canada, call
Customer
Satisfaction at
(905)
479-4411.
IN THE U S A
IN
CANADA
For hook-up and operation
of
your
unit
or
to locate an For additional information on this warranty, please call
or
write:
Authorized Service Company, please call
or
write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA,
INC.
P.O.
BOX 1760 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R 2Z5
1-800-421-1404
(905)
479-4411 1-877-283-5901
http://www.pioneerelectronics.com
http://www.pioneerelectronics.ca
DISPUTE
RESOLUTION
IN
THE U.S.A. - Following our response
to
any initial request
to
Customer Support, should a dispute arise between
you
and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge.
You
are required to use the Complaint Resolution Program
before
you
exercise
any
rights
under,
or seek
any
remedies, created
by
Title I of the Magnuson-Moss Warranty-Federal
Trade
Commission Improvement
Act,
15
U.S.C.
2301
et seq.
To
use the Complaint Resolution Program call1-800-421-1404 and explain to the customer service representative the problem
you
are experiencing, steps you have taken
to
have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1)
respond to your complaint
in
writing informing
you
what action Pioneer will take, and
in
what time period,
to
resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at 1-877-283-5901 to discuss your complaint and to obtain a prompt resolution.
RECORD
THE
PLACE
AND
DATE
OF
PURCHASE
FOR
FUTURE
REFERENCE
Model
No.------------------
Serial
No.
----------------
Purchase Date
________
_
Purchased
From
---------------------------------------------------
KEEP
THIS
INFORMATION
AND
YOUR
SALES RECEIPT
IN
A
SAFE
PLACE
< QRY3001-A/S >
Printed in China