Owner's Manual

P1oneer
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID ONLY
IN
COUNTRY
OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA)
Inc.
(PUSA), and Pioneer Electronics
Of
Canada,
Inc. (POC
)
, warrant that products distributed by PUSAin the U .
SA
, and by POC
in
Canada that fail to
function properly under normal use due to a manufacturing defect when
installed
and operated according to the owner's manual enclosed with the unit
will
be repaired or replaced with
a unit of comparable value. at the option of
PUSAor
POC,
without charge
to
you for parts or actual repair work Replacement units and/or parts supplied under this warranty may be
neworrebuiltattheoption
ofPUSAor
POC.
THIS LIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL OR
ANY
SUBSEQUENT
OWNER OF THIS PIONEER PRODUCT DURING
THE
WARRANTY
PERIOD PROVIDED
THE
PRODUCT
WAS
PURCHASED
FROM
AN
AUTHORIZED PIONEER
DISTRIBUTOR/DEALER
IN THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE
A
SALES
RECEIPT OR
OTHER
VALID PROOF OF PURCHASE SHOWING
THE DATE
OF
ORIGINAL
PURCHASE
OR, IF
RENTED,
YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
AND
DATE
OF FIRST
RENTAL.
IN
THE EVENT
SERVICE IS REQUIRED,
THE
PRODUCT
MUST
BE
DELIVERED WITHIN
THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN
THE
COUNTRY OF PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR REMOVAL
AND
INSTALLATION OF
THE
PRODUCT.
PUSAOR
POC,ASAPPROPRIATE,
WILL
PAY
TO
RETURN THE
REPAIRED OR
REPLACEMENT
PRODUCT TO YOU WITHIN
THE
COUNTRY OF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Car Stereo
Products
Parts
1 Year
Labor
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT
IS NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROMAN UNAUTHORIZED DISTRIBUTOR,
THERE ARE
NO
WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING
THE
IMPLIED
WARRANTY
OF MERCHANTABILITY
AND THE
IMPLIED
WARRANTY OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS PRODUCT
IS
SOLD STRICTLY
"AS
IS"
AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIAL
AND/OR
INCIDENTAL
DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN IT IS
USED
INA
TRADE
OR BUSINESS OR
IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT
APPLY
IF
THE
PRODUCT HAS BEEN
SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR
LENGTHY
PERIODS (BURN-IN).
THIS WARRANTY DOES
NOT COVER
THE
CABINET OR
ANY APPEARANCE
ITEM,
USER ATTACHED ANTENNA, ANY
DAMAGE
TO
RECORDS OR RECORDING
TAPES
OR
DISCS,
ANY
DAMAGE
TO
THE
PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRITING
BY
PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE
TO
LIGHTNING OR
TO
POWER
SURGES, SUBSEQUENT DAMAGE
FROM LEAKING, DAMAGE
FROM INOPERATIVE BATTERIES, OR
THE
USE
OF
BATTERIES NOT CONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL.
THIS
WARRANTY
DOES NOT
COVER
THE
COST
OF
PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER THAN A
PIONEER AUTHORIZED SERVICE COMPANY
OR
OTHER DESIGNATED LOCATION. THIS
WARRANTY
DOES NOT COVER
DEFECTS OR
DAMAGE
CAUSED
BY
THE
USE OF UNAUTHORIZED
PARTS
OR
LABOR
OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO A
PERIOD NOT TO EXCEED
THE WARRANTY
PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY
PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON HOW
LONGAN
IMPLIED
WARRANTY
LASTS
AND SOME STATES DO NOT
ALLOW
THE
EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU MAY
HAVE
OTHER RIGHTS WHICH MAY
VARY FROM
STATE
TO STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY
PROVIDED HEREIN,
THERE ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need
to
present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
- Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized
Pioneer
Dealer-
Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service
Company
. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized
Pioneer
Service
Company-
Can perform repairs for most
Car
Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer
Customer
Support-
Can advise the optimal service option for your
model
and
geographic
location. Please reference the information listed below and phone,
email or
access
the
Pioneer
website to contact Pioneer.
CANADA-
POC has a
number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a
local
service location.
Shipping
Your
Unit
for
Service-
Please package it
carefully
and send
it,
transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit.
Include your name. address and telephone number where you can be reached during business hours.
On all
complaints and concerns
in
the U.S.A. call Customer Support at
1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at
[phone].
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or
to
locate an For additional information on this warranty, please
call
or write:
Authorized Service Company, please call or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS
(USA)
INC. PIONEER ELECTRONICS OF
CANADA, INC.
P.
O.
BOX 1720 340 FERRIER
STREET
UNIT
2
LONG
BEACH,
CALIFORNIA 90801 MARKHAM
ON L3R 2Z5
1-800-421-1404 (905)
479-4411 '
1-877-283-5901
http://www. pion eerelectron ics. com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN THE U.S.A. - Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge.
You
are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title
I
of
the Magnuson-Moss Warranty-Federal Trade Commission
Improvement
Act, 15 U.S.
C.
2301
et
seq.
To
use the Complaint Resolution Program
call1-800-421-1404
and explain to the customer service representative the problem you are experiencing, steps you have taken
to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product
was
purchased. After the complaint
has been explained to the representative, a resolution number
will
be issued. Within
40
days
of
receiving your complaint, Pioneer will investigate the dispute and
will
either:
(1) respond to your complaint
in
writing informing you what action Pioneer
will
take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it
will
not take any action.
IN
CANADA-Callthe
Customer Satisfaction
Managerat(905)946-7412
to discuss your complaint and to obtain a prompt resolution.
RECORD
THE PLACE AND DATE
OF
PURCHASE
FOR
FUTURE REFERENCE
Model No. Serial No. Purchase Date
__________
_
PurchasedFrom
________________________________________________________________
_
KEEP
THIS INFORMATION
AND
YOUR
SALES
RECEIPT
IN
A SAFE PLACE
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