Owner's Manual

PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics
(USA) Inc. (PUSA),
and PioneerEiectronicsOfCanada,lnc.
(POC),
warrantthatproductsdistributed by
PUSAin
the
U.SA,
and by
POC
in
Canadathatfailto
function properly under normal use due to a manufacturing defect when
installed
and operated according to the owner's manual enclosed with the unit
will
be repaired or replaced with
a unit of comparable value, at the option of
PUSAor
POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
PUSAor POC.
THIS LIMITED
WARRANTY
APPLIES TO
THE
ORIGINAL OR
ANY
SUBSEQUENT
OWNER
OF THIS PIONEER PRODUCT DURING
THE WARRANTY
PERIOD PROVIDED
THE
PRODUCT WAS PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN
THE
U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE
A
SALES
RECEIPT OR
OTHER
VALID PROOF OF PURCHASE SHOWING
THE DATE
OF ORIGINAL PURCHASE OR, IF
RENTED,
YOUR RENTAL
CONTRACT
SHOWING
THE
PLACE
AND DATE
OF FIRST
RENTAL.
IN
THE EVENT
SERVICE IS REQUIRED,
THE
PRODUCT MUST
BE DELIVERED
WITHIN
THE WARRANTY PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN
THE
COUNTRY OF PURCHASE AS EXPLAINED
IN
THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVALAND
INSTALLATION OF
THE
PRODUCT.
PUSAOR
POC, AS APPROPRIATE,
WILL
PAY
TO
RETURN THE
REPAIRED OR
REPLACEMENT
PRODUCT TO YOU WITHIN
THE
COUNTRY OF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Car Stereo
Products
Parts
1 Year
~
1 Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use (a) during the rental period or (b) retail sale, whichever occurs
first
WHAT
IS NOT COVERED
IF
THIS PRODUCT WAS PURCHASED
FROMAN
UNAUTHORIZED DISTRIBUTOR,
THERE ARE
NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE
IMPLIED
WARRANTY
OF
MERCHANTABILITY
AND THE
IMPLIED
WARRANTY
OF FITNESS
FORA
PARTICULAR PURPOSE
AND THIS PRODUCT
IS
SOLD STRICTLY
"AS
IS" AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIAL
AND/OR
INCIDENTAL DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT LISTED
ABOVE WHEN
IT
IS
USED IN A TRADE
OR BUSINESS OR
IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT
APPLY
IF
THE
PRODUCT HAS BEEN SUBJECTED TO
POWER
IN
EXCESS OF ITS PUBLISHED
POWER
RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR
LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY
DOES
NOT COVER
THE
CABINET OR ANY APPEARANCE
ITEM,
USER
ATTACHED
ANTENNA,
ANY
DAMAGE
TO
RECORDS OR RECORDING
TAPES
OR
DISCS,
ANY
DAMAGE
TO
THE
PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRmNG
BY PIONEER, ACCIDENT, MISUSE OR ABUSE,
DAMAGE DUE
TO
LIGHTNING
OR
TO
POWER
SURGES,
SUBSEQUENT DAMAGE FROM
LEAKING,
DAMAGE
FROM
INOPERATIVE
BATTERIES,
OR
THE
USE
OF
BATTERIES NOT CONFORMING
TO
THOSE
SPECIFIED
IN
THE
OWNER'S
MANUAL.
THIS
WARRANTY
DOES NOT COVER
THE
COST OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM ANY SOURCE
OTHER THAN A
PIONEER AUTHORIZED SERVICE COMPANY OR
OTHER
DESIGNATED LOCATION. THIS
WARRANTY
DOES NOT COVER
DEFECTS OR
DAMAGE
CAUSED BY
THE
USE OF UNAUTHORIZED PARTS OR
LABOR
OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE,
TOA
PERIOD NOT
TO
EXCEED
THE WARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY
PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON HOW
LONGAN
IMPLIED
WARRANTY
LASTS
AND SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES,
SO
THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU. THIS
WARRANTY
GIVES
YOUSPECIFICLEGALRIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE, APPLICABLE TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the
U.S.A
or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction .
.!.!SA-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized Pioneer
Dealer-
Your Pioneer Dealer may repair
or
replace your unit, or refer you to an Authorized Pioneer
Service
Company.
Your
sales receipt should
list the contact information (phone number, fax, email, etc.) for your
Dealer.
Your
Authorized Pioneer
Service
Company-
Can perform repairs for most Car Electronics products and can advise other options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer Customer
Support-
Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANADA-
POC
has a number of Authorized
Service
Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unitfor
Service-
Please package it carefully and send
it,
transportation prepaid by a traceable, insured method, to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent damage
in
transit
Include your name, address and telephone number where you can be reached during business hours.
On
all complaints
and concerns
in
the
U.S.A. call Customer
Support at
1-800-421-1404,
or,
in
Canada, call
Customer Satisfaction at
(905)
479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to
locate
an
For
additional
information on this warranty,
please call
or write:
Authorized Service Company,
please call
or
write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER
STREET,
UNIT 2
LONG BEACH, CALIFORNIA 90801
MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905)
479-4411
1-877-283-5901
http://www.
pioneerelectron ics.com
DISPUTE RESOLUTION
http://www. pioneerelectronics.ca
IN
THE
U.S.A. -
Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint
Resolution Program is available to you without charge.
You
are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by Title
I
of
the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15
U.S.C. 2301
et
seq
.
To
use the Complaint Resolution Program
call 1-800-421-1404
and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number
will
be issued. Within 40
days
of
receiving your complaint, Pioneer
will
investigate the dispute and
will
either:
(1) respond to your complaint
in
writing informing you what action Pioneer
will
take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it
will
not take any action.
IN
CANADA-
Call
the Customer Satisfaction Manager at
(905) 946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD
THE PLACE AND DATE
OF PURCHASE FOR
FUTURE REFERENCE
Model
No.-------------------
Serial
No.-----------------
Purchase Date
_________
_
PurchasedFrom
____________________________________________________
__
KEEP
THIS INFORMATION
AND
YOUR SALES RECEIPT
IN
A SAFE
PLACE
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