User Manual

PIONEER ELECTRONICS
(USA)
INC. PIONEER ELECTRONICS OF
CANADA,
INC.
IN
CANADA
For additional information
on
this warranty, please call or write:
CUSTOMERSATISFACTIONGROUP
PIONEER ELECTRONICS
OF
CANADA,
INC.
300 ALLSTATE PARKWAY
MARKHAM,
ON
L3R
OP2
(905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY
OF
PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (PaC), warrant that products distributed by PUSA
in
the U.S.A., and
by
pac
in
Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with a
unit
of
comparable value, at the option
of
PUSA or
pac,
without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
PUSA or
pac.
THIS LIMITED
WARRANTY
APPLIESTOTHE
ORIGINAL
OR ANY
SUBSEQUENT
OWNER
OFTHIS
PIONEER PRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASED
FROM AN
AUTHORIZED
PIONEER DISTRIBUTOR/DEALER IN
THE
U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE A
SALES
RECEIPTOR
OTHER
VALID
PROOF OF
PURCHASE
SHOWING THE
DATE
OF
ORIGINAL
PURCHASEOR, IFRENTED, YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROM WITHIN THE COUNTRY
OF
PURCHASE
AS EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR POC,
AS
APPROPRIATE,
WILL
PAYTO
RETURN
THE
REPAIRED OR
REPLACEMENT
PRODUCTTO YOU WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCTWARRANTY PERIOD
Car
Stereo
Products
1
Year
1
Year
The warranty period for
retail
customers who rent the product commences upon the date product
is
first put into use (a) during the
rental
period or
(b)
retail sale, whichever occurs
first.
WHAT
IS NOT COVERED
IFTHISPRODUCTWAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESSOR IMPLIED, INCLUDINGTHE IMPLIED WARRANTY
OF MERCHANTABILITY ANDTHE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ANDTHIS PRODUCTIS SOLD STRICTLY
"AS
IS"
AND "WITH
ALL
FAULTS".
PIONEER
SHALL
NOTBE LIABLEFOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES.
PIONEER DOESNOTWARRANT ANY PRODUCTLISTED ABOVE WHEN ITIS USED
IN
A TRADEOR BUSINESS OR
IN
ANY INDUSTRIAL OR COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTEDTO POWER
IN
EXCESSOFITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOTCOVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THISWARRANTY DOESNOTCOVERTHECABINETORANYAPPEARANCE ITEM, USER ATTACHEDANTENNA, ANY DAMAGETORECORDSOR RECORDING TAPES
OR
DISCS,ANY
DAMAGETOTHEPRODUCT RESULTING FROM ALTERATIONS, MODIRCATIONSNOTAUTHORIZED
IN
WRITING BYPIONEER, ACCIDENT, MISUSE
OR
ABUSE;DAMAGE DUE TO
L1GHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROM INOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THE OWNER'S MANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICH WOULD
BE
OTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHIS WARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEER AUTHORIZEDSERVICECOMPANYOR OTHER DESIGNATEDLOCATION. THISWARRANTYDOESNOTCOVER DEFECTS
OR
DAMAGECAUSED
BYTHE
USE
OFUNAUTHORIZED PARTS
OR
LABOROR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,ORREMOVEDSERIALNUMBERSVOlDTHISENnREWARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.
-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIODNOTTO EXCEEDTHEWARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTERTHE
WARRANTYPERIOD. SOMESTATESDO NOT
ALLOW
LIMITATIONSON HOWLONG AN IMPLIEDWARRANTYLASTS ANDSOME STATESDO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS
OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS
MAY
NOTAPPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU
MAY
HAVE
OTHER RIGHTS WHICH
MAY
VARY FROM STATE TO STATE.
IN
CANADA
- EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A.
or
Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized
Pioneer
Dealer - Your
Pioneer
Dealer may repair or replace your unit,
or
refer you to an Authorized Pioneer Service Company. Your sales receipt should
list
the
contact
information (phone
number,
fax, email, etc.) for
your
Dealer.
Your
Authorized
Pioneer
Service
Company
- Can perform repairs for most
Car
Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer
website
at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest
Pioneer
servicer.
Pioneer
Electronics Service - Can advise the optimal service option for
your
model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANADA
-
pac
has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone
number
where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
For hook-up and operation of your unit or
to
locate
an
Authorized Service Company, please call or write:
PIONEERELECTRONICSSERVICE,
INC.
P.O. BOX 1760
LONG BEACH, CALIFORNIA 90801
1-800-421-1404
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
IN
THE
U.S.A. - Following
our
response to
any
initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek
any
remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
etseq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within
40
days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you
why
it will not take any action.
IN
CANADA
- Call the Customer Satisfaction
Manager
at (905) 946-7446 to discuss
your
complaint and to obtain a prompt resolution.
RECORDTHE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
< CRY1246-A/N >
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in
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