Owner's Manual
Table Of Contents
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by PUSA
in
the U.S.A
..
and by POC
in
Canada that fail
to
function properly under normal use due to a manufacturing defect when installed and operated according to
the
owner's manual enclosed with the unit will be repaired or replaced with a
unit of comparable value, at the option
of
PUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt
at
the option of PUSA or
POCo
THIS LIMITED
WARRANTY
APPLIES
TO THE ORIGINAL OR ANY
SUBSEQUENT
OWNER
OFTHIS
PIONEER PRODUCT DURING THE
WARRANTY
PERIOD PROVIDEDTHE
PRODUCT WAS
PURCHASED
FROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER
IN
THE
U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE A
SALES
RECEIPTOR OTHER
VALID
PROOF OF PURCHASE SHOWING THE DATE OF
ORIGINAL
PURCHASE OR, IF RENTED, YOUR
RENTAL
CONTRACT
SHOWING THE
PLACE
AND
DATEOF FIRSTRENTAL.
IN
THE EVENTSERVICE
IS
REQUIRED, THE PRODUCTMUST
BE
DELIVEREDWITHINTHEWARRANTYPERIOD, TRANSPORTATION PREPAID,
ONLY FROM WITHIN THE COUNTRY
OF
PURCHASE AS
EXPLAINED
IN
THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT. PUSA OR POC, AS APPROPRIATE,
WILL
PAY TO RETURN
THE
REPAIRED OR
REPLACEMENT
PRODUCTTO YOU WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
, , , ,.., ,.,..
,..............................................
1
Year
1
Year
The warranty period for retail customers who rent
the
product commences upon the date product
is
first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IF THIS PRODUCTWAS PURCHASED FROM AN UNAUTHORIZEDDISTRIBUTOR,THERE ARE NO WARRANTIES, EXPRESS
OR
IMPLlED,INCLUDING THE IMPLIED WARRANTY
OFMERCHANTABILITY ANDTHE IMPLIED WARRANTYOF FITNESS
FOR
A PARTICULAR PURPOSE AND THIS PRODUCTIS SOLD STRICTLY"ASIS" AND "WITH
ALL
FAULTS".
PIONEER SHALLNOTBELIABLEFOR ANY CONSEQUENTIALAND/OR INCIDENTALDAMAGES.
PIONEER DOES NOTWARRANT ANY PRODUCTLISTED ABOVE WHEN IT
IS
USED
IN
A TRADEOR BUSINESS
OR
IN
ANY INDUSTRIAL OR COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOTAPPLY IF THE PRODUCTHAS BEEN SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINET
OR
ANYAPPEARANCE ITEM, USER ATTACHED ANTENNA, ANY DAMAGETORECORDS OR RECORDING TAPES
OR
DISCS, ANY
DAMAGE TO THE PRODUCTRESULTING FROM ALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRITING BYPIONEER, ACCIDENT, MISUSEORABUSE, DAMAGEDUETO
UGKTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROM LEAKING, DAMAGEFROMINOPERATIVE
BA
TTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THE OWNER'S MANUAL.
THISWARRANTY DOESNOTCOVER THE COSTOFPARTSOR LABOR WHICH WOULDBE OTHERWISE PROVIDEDWITHOUTCHARGEUNDER THIS WARRANTY OBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESlGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHE USE OF UNAUTHORIZEDPARTS
OR
LABOR OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVEDSERIALNUMBERS VOtDTHIS ENTIRE WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.
-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIODNOTTO EXCEED THE WARRANTYPERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTYPERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON HOW LONG AN IMPLIEDWARRANTY LASTSAND SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE
LIMITATIONS
OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU MAY
HAVE
OTHER RIGHTS WHICH
MAY
VARY FROM STATE TO STATE.
IN
CANADA
- EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A.
or
Canada
to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
~
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer
Dealer
may
repair or replace your unit, or refer you to an Authorized
Pioneer
Service Company. Your sales receipt should
list the
contact
information
(phone
number,
fax. email, etc.) for
your
Dealer.
Your Authorized
Pioneer
Service
Company
- Can perform repairs for most
Car
Electronics products and can advise other options as applicable. Please
access
the
Pioneer
website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the
nearest
Pioneer
servicer.
Pioneer
Electronics Service - Can advise the optimal service option for your model and
geographic
location. Please reference the information listed below and phone,
email or access the
Pioneer
website to contact Pioneer.
CANADA
- POC has a number of Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding
matena/to
prevent damage
In
lranslt. Include your name, address and telephone
number
where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate an For additional information on this warranty, please call or write:
AuthOrized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEER ELECTRONICSOF CANADA, INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA 90801 MARKHAM,
ON
L3R
OP2
1-800-421-1404
(905) 479-4411 1-877-283-5901
http://www
.
pioneerelectron
ics.com
http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN THE
U.S.A.
- Following
our
response to any initial requesl to Customer Support, should a dispute arise between you
and
Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek
any
remedies, created
by
Title I ot the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.s.C.
2301
et seq.
To
use the Complaint Resolution Program call 1-800-421-1404
and
explain to the
customer
service representative the problem you are experiencing, steps you
have
taken
to have the product repaired during the warranty period and the
name
of the authorized Distributor/Dealer trom whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution
number
will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and
in
what time period. to resolve the dispute;
or
(2) respond to
your
complaint in writing
informing you why
it
will not take any action.
IN
CANADA
- Call the
Customer
Satisfaction
Manager
at (905) 946-7446 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Modei No.
Purchased From
____
Serial No. Purchase Date _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
< CRY1276-A/U >
Printed in China