User guide

59
En
07
Sound and picture are not
synchronized.
Is Output Terminal properly
set?
Set Output Terminal properly (pages 19 and 46).
Is Lip Sync properly set? Adjust the amount of audio delay with the Lip Sync setting (page 36).
• No sound is output.
• Sound is not output
properly.
Is the disc played back in
slow motion?
Is the disc played back in fast
forward or fast reverse?
No sound is output during slow motion play and forward and reverse
scanning.
Are the audio cables properly
connected?
• Connect the cable properly according to the connected devices
(page 14).
• Insert the cable firmly and all the way in.
Is the audio cable damaged? If the cable is damaged, replace it with a new one.
Are the connected
components (AV receiver or
amplifier, etc.) properly set?
Read the operating instructions of the connected components and
check the volume, input, speaker settings, etc.
Are you trying to listen to the
sound of the HDMI OUT
terminal while watching the
picture from the
COMPONENT VIDEO or
VIDEO output terminals?
Audio signals are not output from the HDMI OUT terminal when video
signals are being output from the COMPONENT VIDEO or VIDEO
output terminals. When watching the picture of the COMPONENT
VIDEO or VIDEO
output terminals, connect an optical digital audio
cable or regular audio cables to listen to the sound (page 16). Once
connections are completed, use Setup Navigator to make the player’s
settings (page 19).
Is HDMI Audio Out properly
set?
Set HDMI Audio Out to Auto or PCM. (page 39).
Is Output Terminal properly
set?
When ANALOG AUDIO is selected at Output Terminal, no audio
signals are output from the HDMI OUT or DIGITAL OUT terminal
(page 46).
Is the output video resolution
properly set?
Use OUTPUT RESOLUTION to switch to the resolution at which the
video and audio signals are output (page 22).
Is the AV receiver or
amplifier, etc., connected to
the AUDIO OUT terminals?
To listen to 2-channel analog audio, connect to FRONT (L/R) of the
AUDIO OUT terminals (page 13) and set Audio Output Mode to 2
Channel (page 38).
Are the speaker s properly
set?
When the AV receiver or amplifier, etc., is connected to the AUDIO
OUT terminals and Audio Output Mode is set to Multi-channel, set
Speaker Setup properly (page 42).
Is a DVI device connected? The sound will not be output from the HDMI OUT terminal if a DVI
device is connected. Connect the device to a DIGITAL OUT terminal or
the AUDIO OUT terminals (page 16).
Are you playing a DTS-CD? To outp ut the sound of DTS-CDs from the HDMI OUT terminal, set
HDMI Audio Out to PCM (page 39).
For some BDs, audio signals are only output from DIGITAL OUT
terminal or the HDMI OUT terminal.
Multi-channel sound is not
output.
Is Output Terminal properly
set?
Linear PCM (2-channel) audio signals are output from output terminals
other than the one set at Output Terminal under Audio Out. Set
Output Terminal properly (page 46).
Is the audio output of the
connected AV receiver or
amplifier, etc., properly set?
Read the operating instructions of the connected AV receiver or
amplifier and check the audio output settings of AV receiver or
amplifier.
Is multi-channel sound
selected?
Use the menu screen or AUDIO to switch the disc’s sound to multi-
channel.
Is the AV receiver or
amplifier, etc., connected to
the AUDIO OUT terminals?
When the AV receiver or amplifier, etc., is connected to the AUDIO
OUT terminals, set Audio Output Mode to Multi-channel (page 38).
Also, set Speaker Setup properly (page 42).
Noise can be heard when
outputting DTS Digital
Surround signals from the
DIGITAL OUT terminal.
Is the connected AV receiver
or amplifier compatible with
DTS Digital Surround?
If an AV receiver or amplifier that is not compatible with DTS Digital
Surround is connected to the DIGITAL OUT terminal, set DTS Out to
DTS  PCM (page 38).
Problem Check Remedy
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