User manual

English
- 130 -
If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorised Pioneer service facility.
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→ [Power OFF] mode is on.
– Touch any button on this product to
release the mode.
– Touch and hold to release the rear
view camera screen and then change
the camera polarity setting to
[Battery].
The screen is covered by a caution
message and the video cannot be shown.
→ The handbrake lead is not connected or
the handbrake is not applied.
– Connect the handbrake lead correctly,
and apply the handbrake.
→ The handbrake interlock is activated.
– Park your vehicle in a safe place and
apply the handbrake.
No video output from the connected
equipment.
→ The [AV Input] or [AUX Input] setting is
incorrect.
– Correct the settings.
The audio or video skips.
→ This product is not firmly secured.
– Secure this product firmly.
No sounds are produced. The volume
level will not rise.
→ Cables are not connected correctly.
– Connect the cables correctly.
The icon is displayed, and operation is
impossible.
→ The operation is not compatible with
the video configuration.
The picture is stretched, with an incorrect
aspect ratio.
→ The aspect setting is incorrect for the
display.
– Select the appropriate setting for that
image.
iPhone cannot be operated.
→ The iPhone is frozen.
– Reconnect the iPhone with the USB
interface cable for iPhone.
– Update the iPhone software version.
→ An error has occurred.
– Reconnect the iPhone with the USB
interface cable for iPhone.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– Update the iPhone software version.
→ Cables are not connected correctly.
– Connect the cables correctly.
Sound from the iPhone cannot be heard.
→ The audio output direction may switch
automatically when the Bluetooth and
USB connections are used at the same
time.
Appendix
Troubleshooting
Common problems
Problems with the AV screen