Owner's Manual

PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED
WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada thatfail to
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with
a unit of comparable value, at the option
ofPUSAor
POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
PUSAor
POC.
THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL
ORA
NY SUBSEQUENT OWNER OF THIS PIONEER PRODUCT DURING THE
WARRANTY
PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER
IN
THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE A
SALES
RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OF
ORIGINAL
PURCHASE OR, IF RENTED, YOUR
RENTAL
CONTRACT
SHOWING THE
PLACE
AND DATE OF FIRST RENTAL.
IN
THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE
AS
EXPLAINED
IN
THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVALAND
INSTALLATION OF
THE PRODUCT.
PUSAOR
POC, AS APPROPRIATE,
WILL
PAY TO RETURN THE REPAIRED
OR
REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Car Stereo
Products
Parts
1 Year
b2QQr
1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROMAN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF
MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS
FORA
PARTICULAR PURPOSE AND THIS PRODUCT
IS
SOLD STRICTLY" AS IS" AND "WITH
ALL
FAULTS".
PIONEER
SHALL
NOT BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN IT IS USED
IN
A TRADE OR BUSINESS OR
IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS {BURN-IN).
THIS
WARRANTY
DOES
NOT COVER THE CABINET OR ANY APPEARANCE
ITEM,
USERATIACHED ANTENNA, ANY DAMAGE
TO
RECORDS OR RECORDING
TAPES
OR
DISCS,
ANY
DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRmNG
BY PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE TO
UGHTNINGORTO POWER SURGES, SUBSEQUENT DAMAGE FROM LEAKING, DAMAGE FROM INOPERATIVE BATTERIES, OR THE
USE
OF BATTERIES NOT CONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER THIS
WARRANTY
OBTAINED FROM ANY SOURCE OTHER THAN A PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTY DOES NOT COVER
DEFECTS OR DAMAGE CAUSED
BY
THE USE OF UNAUTHORIZED PARTS OR
LABOR
OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED, OR REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN
IMPLIED WARRANTY LASTS AND SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO
OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
!.!.SA-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.)
for
your Dealer.
Your Authorized Pioneer Service
Company
- Can perform repairs for
most
Car Electronics products and can advise other options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the
nearest
Pioneer
servicer
.
Pioneer Customer
Support-
Can advise the optimal service option for your model and
geographic
location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
~-
POC has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location .
Shipping
Your
Unit
for
Service-
Please package it carefully and send
it,
transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at [phone].
IN
THE U.S .
A.
IN
CANADA
For hook-up and operation
of
your unit or to locate
an
For additional information on this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA INC
P.O.
BOX 1720 340 FERRIER STREET UNIT 2 , .
LONG BEACH, CALIFORNIA 90801 MARKHAM ON L3R 225
1-800-421-1404 [phone] ' 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
http://www. pioneerelectro nics.
ca
IN THE U.S.A. - Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission
lmprovementAct
, 15 U.S.C. 2301
et
seq.
To
use the Complaint Resolution Program call1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at (905) 946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No
.-
------------------
Serial No.
_________________
Purchase Date
_________
_
PurchasedFrom
____________________________________________________________________
__
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
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