Owner's Manual

PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer
Electronics
(USA) Inc.
(PUSA), and Pioneer
Electronics
Of
Canada,
Inc. (POC),
warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada thatfail
to
function
properly
under
normal
use due to a manufacturing defect when
installed
and operated according to the owner's
manual enclosed
with the unit
will
be repaired or replaced
with
a unit of comparable value,
at the option
ofPUSAor
POC,
without charge to you for parts or
actual repair work.
Replacement
units and/or parts
supplied under this warranty may be
new or
rebuilt
at the option
of
PUSAor
POC.
THIS LIMITED
WARRANTY
APPLIES TO
THE
ORIGINAL
ORA
NY SUBSEQUENT OWNER OF THIS PIONEER PRODUCT DURING
THE
WARRANTY
PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER
IN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE
A
SALES
RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING
THE DATE
OF
ORIGINAL
PURCHASE OR, IF
RENTED,
YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
AND DATE
OF FIRST
RENTAL.
IN
THE EVENT
SERVICE IS REQUIRED, THE
PRODUCT MUST
BE
DELIVERED WITHIN
THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN
THE
COUNTRY OF PURCHASE
AS
EXPLAINED
IN
THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVALAND
INSTALLATION OF
THE
PRODUCT.
PUSAOR
POC, AS APPROPRIATE,
WILL
PAY TO RETURN
THE REPAIRED
OR
REPLACEMENT
PRODUCT TO YOU WITHIN
THE
COUNTRY OF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Car
Stereo
Products
Parts
1 Year
b2QQr
1 Year
The warranty period for
retail
customers who rent the product commences upon the date product is first put into use (a) during the
rental
period or (b) retail sale, whichever occurs first.
WHAT
IS NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROMAN UNAUTHORIZED DISTRIBUTOR,
THERE ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE
IMPLIED
WARRANTY
OF
MERCHANTABILITY
AND THE
IMPLIED
WARRANTY
OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS PRODUCT
IS
SOLD STRICTLY" AS IS" AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN
IT IS USED
IN
A TRADE
OR BUSINESS OR
IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT
APPLY
IF THE
PRODUCT HAS
BEEN
SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY
PERIODS {BURN-IN).
THIS
WARRANTY
DOES
NOT COVER
THE
CABINET OR ANY
APPEARANCE
ITEM,
USERATIACHED
ANTENNA,
ANY
DAMAGE
TO
RECORDS OR RECORDING
TAPES
OR
DISCS,
ANY
DAMAGE
TO
THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRmNG
BY PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE
DUE TO
UGHTNINGORTO
POWER
SURGES, SUBSEQUENT
DAMAGE
FROM LEAKING,
DAMAGE FROM
INOPERATIVE BATTERIES, OR
THE
USE
OF BATTERIES NOT CONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER THIS
WARRANTY
OBTAINED FROM ANY SOURCE OTHER
THAN A
PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS
WARRANTY DOES NOT COVER
DEFECTS OR
DAMAGE
CAUSED
BY
THE
USE OF UNAUTHORIZED PARTS OR
LABOR
OR FROM IMPROPER
MAINTENANCE.
ALTERED, DEFACED,
OR REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO
A
PERIOD NOT TO
EXCEED THE WARRANTY
PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY
PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN
IMPLIED
WARRANTY LASTS
AND
SOME STATES DO NOT
ALLOW
THE
EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU MAY
HAVE
OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO
OBTAIN SERVICE
In
the U.S.A. or
Canada
to receive warranty service you need to present your
sales
receipt or your
rental
contract showing
place
and date of
original
owner's transaction.
!.!.SA-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized Pioneer
Dealer-
Your Pioneer
Dealer
may repair or replace
your unit, or refer you to an Authorized Pioneer Service Company. Your
sales
receipt
should
list
the contact information (phone number, fax,
email,
etc.)
for
your
Dealer.
Your Authorized Pioneer Service
Company
- Can
perform repairs for
most
Car Electronics
products and can advise other options as
applicable. Please
access the
Pioneer website at
www.pioneerelectronics.com
and
click
on
"Support"
and
select
"Find
a
Service
Center"
to find the
nearest
Pioneer
servicer
.
Pioneer Customer
Support-
Can advise the
optimal
service option for your
model
and
geographic
location. Please
reference the information listed below
and phone,
email
or access the Pioneer website to contact Pioneer.
~-
POC
has a number
of
Authorized Service Companies
should
your product require service. Contact Pioneer
of
Canada
as
listed below
to obtain a
local
service
location.
Shipping
Your
Unit
for
Service-
Please
package it
carefully
and send
it,
transportation prepaid by a
traceable,
insured method, to an Authorized Service Company or Pioneer.
Use adequate padding
material
to prevent damage
in
transit.
Include
your name, address and telephone
number where you can be reached during business hours.
On
all
complaints and concerns
in
the U.S.A.
call
Customer Support at
1-800-421-1404,
or,
in
Canada,
call
Customer Satisfaction at
(905)
479-4411.
IN
THE U.S.
A.
IN
CANADA
For hook-up and operation
of
your unit or to locate
an
For additional information on this warranty, please
call or write:
Authorized Service Company, please
call or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS
(USA)
INC. PIONEER ELECTRONICS OF
CANADA INC
P.O.
BOX 1720 340 FERRIER
STREET
UNIT
2 , .
LONG
BEACH,
CALIFORNIA 90801
MARKHAM
ON L3R
225
1-800-421-1404 (905)
479-4411 ' 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
http://www. pioneerelectro nics.
ca
IN
THE
U.S.A. - Following
our response to any
initial
request to Customer Support, should
a dispute arise between you and Pioneer, Pioneer makes
available
its
Complaint
Resolution
Program to
resolve
the dispute. The
Complaint Resolution
Program is
available
to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by
Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission
lmprovementAct
, 15
U.S.C. 2301
et
seq.
To
use the
Complaint Resolution
Program
call1-800-421-1404 and
explain
to the customer service representative the problem
you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the
complaint
has been
explained
to the representative, a
resolution
number
will
be issued. Within
40
days of receiving your
complaint,
Pioneer
will
investigate the dispute and
will
either:
(1) respond to your
complaint
in
writing informing you what action Pioneer
will take, and
in
what time period, to resolve
the dispute; or (2) respond to your
complaint
in
writing
informing you why it
will not take any action.
IN
CANADA-
Call
the Customer Satisfaction Manager at
(905)
946-7 412 to discuss your
complaint
and to obtain a prompt
resolution.
RECORD
THE PLACE
AND DATE
OF PURCHASE FOR
FUTURE REFERENCE
Model
No
.-
------------------
Serial
No.
_________________
Purchase Date
_________
_
PurchasedFrom
____________________________________________________________________
__
KEEP
THIS INFORMATION
AND
YOUR
SALES
RECEIPT
IN
A SAFE
PLACE
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