Owner's Manual

A. Downloading the Firmware Update Files
INPORTANT
Please download and print these Firmware Update instructions before downloading and installing the
firmware update. It is very important that you complete all steps correctly and the order described
below.
WARNING! This firmware update applies only to AVH-X5500BHS and AVH-X3500BHS units sold
in the US and Canada.
Note: If you have any difficulty carrying out these instructions, or wish to have this update
performed by Pioneer, please contact the Pioneer Customer Support Center toll free at (800)
421-1404 during regular business hours (M-F 10AM- 7:30PM Eastern Time, excluding holidays)
for assistance. If this firmware update is performed by Pioneer, there is a charge of $60.00 (this
charge includes return shipping of the updated unit within the U.S.). Charges for
removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.
PROCEDURE
1. Download the firmware update files by clicking on the following link and finding your
product: http://www.pioneerelectronics.com/PUSA/Support/Downloads
2. Extract the download file.
The downloaded file will produce the following two files when decompressed: “PDB091.bin”
and “PEH406A.bin”
Once the file download is complete, locate the file on your hard drive and then double click the
file to decompress it. If you do not have a file decompression utility installed on your computer,
you may download WinZip at http:/www.winzip.com (a purchase may be required).