Owner's Manual

Appendix
74
En
Symptom Cause Action
Reference
Playback is not with the
audio language and
subtitle language set-
tings selected in “DVD/
DivX Setup”.
The DVD playing does not
feature dialog or subtitles
in the language selected in
“DVD/DivX Setup”.
Switching to a selected language
is not possible if the language
selected in “DVD/DivX Setup” is
not recorded on the disc.
page 59, page 59
The picture is extremely
unclear/distorted and
dark during playback.
The disc features a signal
to prohibit copying. (Some
discs may have this.)
Since this product is compatible
with the copy guard analog copy
protect system, the picture may
suffer from horizontal stripes or
other imperfections when a disc
with that kind of protection signal
is viewed on some displays. This is
not a malfunction.
iPod cannot be operated.
The iPod is frozen.
Reconnect the iPod with the USB
interface cable for iPod / iPhone.
Update the iPod software version.
An error has occurred.
Reconnect the iPod with the USB
interface cable for iPod / iPhone.
Park your vehicle in a safe place,
and turn off the engine. Turn the
ignition key back to off (ACC OFF).
Then restart the engine, and turn
the power to this product back on.
Update the iPod software version.
Cables are not connected
correctly.
Connect the cables correctly.
Sound from the iPod can-
not be heard.
The audio output direction
may switch automatically
when the Bluetooth and
USB connections are used
at the same time.
Use the iPod to change the audio
output direction.
Problems with the phone screen
Symptom Cause Action
Dialing is impossible
because the touch panel
keys for dialing are
inactive.
Your phone is out of range
for service.
Retry after re-entering the range
for service.
The connection between
the cellular phone and this
product cannot be estab-
lished now.
Perform the connection process.
Problems with the Application screen
Symptom Cause Action
A black screen is
displayed.
While operating an applica-
tion, the application was
ended on the smartphone
side.
Press the HOME button to display
the Top menu screen.
The smartphone OS may be
awaiting screen operation.
Stop the vehicle in a safe place
and check the screen on the
smartphone.
The screen is displayed,
but operation does not
work at all.
An error has occurred.
Park your vehicle in a safe place,
and then turn off the ignition switch
(ACC OFF). Subsequently, turn the
ignition switch to on (ACC ON)
again.
When an Android device is con-
nected, disconnect the Bluetooth
connection from this product and
then reconnect it.
The smartphone was not
charged.
Charging stopped because
the temperature of the
smartphone rose due to
prolonged use of the smart-
phone during charging.
Disconnect the smartphone from
the cable, and wait until the smart-
phone cools down.
More battery power was
consumed than was gained
from charging.
This problem may be resolved by
stopping any unnecessary services
on the smartphone.
Error messages
When problems occur with this product, an error message appears on the display. Refer to
the table below to identify the problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or your nearest Pioneer service
center.