Full Product Manual

34
PINNACOLO IBRIDO HYBRID GAS-WOOD PIZZA OVEN
LIMITED WARRANTY
Fire One Up Sales Inc., the importer and distributor of the
PINNACOLO PIZZA OVENS brand of Outdoor Ovens. Fire
One Up Sales Inc warranes the Stainless Steel ovens and their
components, including the body, oor, venng system, factory
nish, stand and door (hereinaer referred to as the Product) to
be free of defects in materials and workmanship for a period of
one (1) year from me of purchase.
Qualicaons of the Warranty
The complete Product Warranty does not apply to the following:
1. The Product was not assembled or installed in accordance
with the instrucons or local building codes.
2. This Warranty does not cover any hairline cracking in the
cordierite stones, or problems caused by extreme temperatures.
3. The Product has been subjected to non-standard or
inappropriate use, including but not limited to tossing or
throwing rewood into the oven with force, addion of
non-approved accessories or cooking devices, or burning
inappropriate or abnormal woods including; driwood, coal,
plywood and woods that have sap, include chemical treatment
or are not designed for burning in an outdoor oven.
4. The Product has been subject to icing or wet-mopping while
the oven is heang or during the cooling period, which
can cause cracking or damage to the oven oor or metal
components, or improper chemicals or liquids have been
used to clean or sanize the interior of the Product.
5. This Warranty does not cover any damage caused by storing
any material either on top, below or inside of the Product.
6. The Warranty does not apply to normal wear and tear or any
parts of the Product that would need replacing under the
normal condions including;
a. Normal or minor cracking due to expansion and
contracon stress relief in the refractory materials,
including but not limited to the cordierite stone.
b. Scratches to the exterior surface during normal use.
c. Any discoloraon due to neglect, weather condions, and
any areas exposed to smoke or any aspect of the Product
that may deteriorate as a result of normal use or aging.
7.
This Warranty does not cover damage to, or failure of the Product,
resulng from natural causes, or other catastrophic events, such a
ood, freezing, re, earth movement, wind or storms.
Limitaon of Liability
It is expressly agreed and understood that Fire One Up Sales
Inc., sole obligaon and the Purchaser`s exclusive remedy under
this Warranty, and under any other Warranty whether expressed
or implied otherwise, shall be limited to replacement, repair, or
refund up to the original purchase price of the Product, excluding
shipping costs. Such liability shall not include, and Purchaser or
other third pares, specically renounce any rights to recover
special, incidental, consequenal, or other damages of any kind
whatsoever, including, but not limited to, injuries to persons or
damage to property, loss of prots or ancipated prots, damage
to business reputaon or goodwill, all costs incurred receiving,
unloading, moving at your locaon, and installing the Product,
or loss of use of the Product.
In no event shall Fire One Up Sales Inc., or any reseller, business
partner or associated business, be responsible for any incidental
or consequenal damages caused by defects in Products, whether
such damage occurs, or is discovered before or aer replacement
or repair, and whether or not such damage is caused by Fire One
Up Sales Inc. or its representaves. The direcon of any Warranty
with respect to this Product is limited to the legimate claims
received within the duraon of the foregoing Warranty.
Warranty of replacement parts or Product shall only be from the
original purchase date of the Product, not the date or repair or
replacement covered under this Warranty. Parts to be replaced
under the Warranty will be repaired or replaced with new or
funconally sound parts at the discreon of Fire One Up Sales Inc.
or their representave or designated service provider.
NOTE: Some Provinces or States do not allow the exclusion or
limitaon of incidental or consequenal damages, or the duraon
of implied warranty, so the above exclusions or limitaons may
not apply to you.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
Fire One Up Sales Inc. reserves the right to invesgate any and
all claims against this Warranty and to decide upon the method
of selement.
Before any Product is returned, Fire One Up Sales Inc., or its
authorized representave, must provide Purchaser with wrien
return authorizaon and instrucon for preparaon of the shipment.
Failure to properly package Product for return may result in
Purchaser being billed by Fire One Up Sales Inc. Fire One Up Sales
Inc. reserves the right to bill Purchaser for return freight if Product
was found to be damaged through negligence or Warranty was
voided, as outlined in this Warranty. Reference your original
Terms of Sale Agreement for addional details.
DEALERS HAVE NO AUTHORITY TO ALTER THIS WARRANTY
Fire One Up Sales Inc. employees and dealers have no authority
to make any Warranes, nor to authorize any remedies in addion
to, or inconsistent with, those stated above.
HOW TO REGISTER A CLAIM AGAINST THE WARRANTY
In order for any claim under this Warranty to be valid, Fire One
Up Sales Inc. must be noed to the claim defect by emailing
(sales@reoneup.com) or through the ocial chat access in the
PINNACOLO PIZZA OVENS website.
All claims against this Warranty should include the Product Model,
original invoice number, date of purchase, date of installaon, a
descripon of the defect, photographs or the area of concern, and
a full descripon of the circumstances giving rise to the Warranty
claim, if known. Please examine all of the contents of your delivery
as soon as possible aer receipt and inform Fire One Up Sales
Inc. or the place of purchase within ten (10) days if any items are
missing, incorrect or damaged.
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