Owner manual
Pilz GmbH & Co. KG, Felix-Wankel-Straße 2, 73760 Ostfildern, Germany
Telephone: +49 711 3409-0, Telefax: +49 711 3409-133, E-Mail: pilz.gmbh@pilz.de
9-5
9.2 Error messages
9 Diagnostics and Troubleshooting
Error in the optical system 1.) Acknowledge the error by pressing ESC
2.) Restart the PSENvip: Switch supply volt-
age off and then on again
3.) Clean the front lenses on the transmitter 
and receiver
4.) If necessary, eliminate the external light 
source
5.) Mechanically realign the transmitter and 
receiver (as described under "Initial com-
missioning")
6.) Change receiver and/or transmitter
Tool size exceeded or Communica-
tion error with safety system
1.) Use smaller tool
or
1.) Acknowledge the error by pressing ESC
2.) Check the user program; it must support 
communication for wide tools and ensure 
the correct assignment of inputs and out-
puts
3.) Check the wiring
Incorrect tool data
Repeat tool change adjustment
1.) Clean the front lenses on the transmitter 
and receiver
2.) Remove any dirt on the tool
INFORMATION
Please contact Pilz if none of the suggested remedies are able to 
rectify the error.
Error message on the display Error message Remedy
Error in the
optical system
Toll size exceeded
or
Communication error
with safety system
Incorrect
tool data
Repeat tool change
adjustment










