Master Password Guide

Master Password Basics
• Each Pillar has its own specific master password.
• This master password is sent in an email to the
email address you registered your pillar with.
When to use the master password:
• The master password can be used at all times,
even if your Pillar is not connected to WiFi.
• However it was designed to be used as a last
resort to open the box—when all else fails. If you
have no internet or WiFi access, no Voice ID
enabled, or the smart device paired with the Pillar
is unavailable.