User manual

USB TC-08 Help35
Copyright 2004 Pico Technology Limited. All rights reserved.
3.5 Troubleshooting
The following table lists each of the error codes described in the
usb_tc08_get_last_error
section, and
divides them into categories, so that you know what to do in the event of a particular error occurring.
Error code
Description
Category
1
USBTC08_ERROR_OS_NOT_SUPPORTED
P*
2
USBTC08_ERROR_NO_CHANNELS_SET
P
3
USBTC08_ERROR_INVALID_PARAMETER
P
4
USBTC08_ERROR_VARIANT_NOT_SUPPORTED
P*
5
USBTC08_ERROR_INCORRECT_MODE
P
6
USBTC08_ERROR_ENUMERATION_INCOMPLETE
S
7
USBTC08_ERROR_NOT_RESPONDING
S
8
USBTC08_ERROR_FW_FAIL
S
9
USBTC08_ERROR_CONFIG_FAIL
S
10
USBTC08_ERROR_NOT_FOUND
S
11
USBTC08_ERROR_THREAD_FAIL
S
12
USBTC08_ERROR_PIPE_INFO_FAIL
S
13
USBTC08_ERROR_NOT_CALIBRATED
S
14
USBTC08_ERROR_PICOPP_TOO_OLD
S
Key
S
- Errors in this category indicate that a fault has occurred with the USB TC-08 unit or
your PC. Try disconnecting the USB TC-08, then reconnecting it. If this does not
work, restart your PC. If this does not work, do the following:
1.
Uninstall the software and restart the PC
2. Reinstall the software and restart the PC
3. If this does not work, download the latest version of the software from
http://www.picotech.com/download.html
and install this, then restart the PC
4. If this does not work, contact
support@picotech.com
P
P*
- Errors in this category are handled internally within software applications, and
only developers need to be aware of their meanings. Find a
routine
which fails
with one of these error codes.
- Errors in this category are user-dependent and developers should make sure
that their application provides suitable error messages for users to read in the
event of an error occurring.