User's Manual Part 2

36
If there are any problems using the product, please first consult the list below.
If the list below does not solve the problem, call our Customer Service
Center immediately.
Identifying Problems
The TV won't turn on.
■
Check your power cable connection.
I can't view the Basic channels.
■
Check the connection of the antenna cable.
I want to view cable channels.
■
Register with your local cable company then connect their receiver to your TV.
I want to view satellite channels.
■
Setup your Satellite parabola antenna then connect your satellite receiver to the TV.
Digital broadcasting is not
functioning.
■
Check your antenna cable connection.
■
Check if the digital channel selection is correctly connected to your antenna cable.
Problems Solve
Setup and Connection
The Remote Control isn't
functioning well.
■
Press [input selection] to select the device to play.
■
Change the batteries.
■
Check the polarity of the batteries.
■
Check the angle of the remote control from the product or if there
are any obstacles between the remote control and the product.
■
Check if you have pressed the correct key for the correct option.
■
Try to a bright light position near TV's which transmit a strong light
source on TV <remote receiver> window.
I cannot change channels with
the remote control.
■
Press [input selection] and select <TV>.
■
Try to use the remote control for the cable or satellite receiver to
change the channel.
External input channels cannot
be selected.
■
Check your external input connection cable.
A Menu cannot be selected.
■
Check if the menu is grayed out, and if it is, that menu cannot be selected.
Problems Solve
Menu and Remote Control
Poor quality sound
■
Check if the program is in stereo.
■
Stereo may not work well in areas with bad reception.
Try using Mono for these areas.
Sound is malfunctioning while
using a cable.
■
Check your sound connecting cable.
■
Check if other channels also have no sound.
■
I can see images, but there is no sound.
■
Press the volume buttons to increase the sound.
■
Try watching a video (if the video has sound, check your cable company).
If there is no problem with the cable receiver, then call our customer service.
■
Check if the internal speakers are <OFF>.
There is a malfunction after
the volume is increased
■
Try to adjust the external devices connected to the TV
(Digital channel receiver, DTV, DVD, Cable channel receiver, video)
■
If you can adjust your sound, try to balance the volume of the
TV and the external device.
Problems Solve
Sound