SENSAPHONE ® IMS-4000 User’s Manual Version 2.4.8 PHONETICS, INC.
Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Phonetics, Inc. assumes no responsibility for the results of errors beyond its control. Phonetics, Inc. also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual. Copyright © 2003 by Phonetics, Inc. Second Edition, version 2.4.8, May 2005 Written and produced by Phonetics, Inc.
Important Safety Instructions Your IMS-4000 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit: • Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference. • Read and follow all warning and instruction labels on the product itself.
IMS-4000 Manual FCC Requirements Part 68: The Sensaphone IMS-4000 complies with 47 CFR, Part 68 of the rules. On the back of the unit there is a label that contains, among other information, the Certification Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.
Telephone Consumer Protection Act (Host only) The FCC Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send a message unless such message contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending
IMS-4000 Manual The following Copyright applies to the Graphing features of the IMS web page. Portions copyright 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Cold Spring Harbor Laboratory. Funded under Grant P41-RR02188 by the National Institutes of Health. Portions copyright 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Boutell.Com, Inc. Portions relating to GD2 format copyright 1999, 2000, 2001, 2002 Philip Warner. Portions relating to PNG copyright 1999, 2000, 2001, 2002 Greg Roelofs.
3 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
IMS-4000 Manual THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
Table of Contents Table of Contents Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Telephone Consumer Protection Act (Host only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v General Requirements for all Automatic Dialers (Host only) . . . . . . . . . . . . . . . . . . . .
IMS-4000 Manual Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 IMS Host Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Monitoring . . . . .
Table of Contents Configure User Profiles and Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Configure IP Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Record and Assign Voice Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Software Installation and Hardware Requirements . . . . . . . . . . . . . . . . . 42 Hardware and Software Requirements. . . . . . . . .
IMS-4000 Manual Alarm Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing an IP Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Input/Alarm Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Configuring User Profiles and Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Configuring User Profiles . . . . . . . . . . . . . . . . . .
Table of Contents Requesting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Configuring a Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IMS-4000 Manual Chapter 4: SNMP (Simple Network Management Protocol) . . . 91 Chapter 5: PowerGate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Front Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Switching Outlets using the IMS ConsoleView Software . . . . . . . . . . . . . . . . . . . . Automatic Outlet Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching Outlets via Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching Outlets via Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 104 105 105 IMS PowerGate2 Specifications. . . . . . . . .
IMS-4000 Manual IMS-4813 Room Temperature Sensor with display (Celsius) . . . . . . . . .116 Installation Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mounting . . . . . . . . . . . . . . . . . . .
Table of Contents Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sensor Template (factory default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IMS-4000 Manual Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mounting the Door Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mounting the Bridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1: Installation Chapter 1: Installation Introduction Congratulations on your purchase of the Sensaphone IMS-4000 Infrastructure Monitoring System. This one-of-a-kind solution will change the way you think about computer room and network monitoring. The system is designed to be a comprehensive method of ensuring 100% up-time of your computer systems.
IMS-4000 Manual About This Manual This manual comprises the instructions and commands necessary to install and program the IMS4000. Additional summary and application chapters are included to help you speed programming and to understand IMS-4000’s features. You should thoroughly read this manual to establish a basic understanding of the system and keep it as a reference. HOST INSTALLATION and CONFIGURATION Physical Description The IMS-4000 Host is housed in a 17"w x 1.
Chapter 1: Installation Phone Jack Connect the IMS-4000’s Phone jack to a standard 2-wire analog phone line. The unit dials using touch-tones, with loop start only. The IMS-4000 will recognize ringer frequencies from 16 to 60 Hz and will operate with all standard analog telephone systems that accept tone dialing. Certain private telephone systems and public switching equipment may not accept the unit’s dialing or may generate an unacceptable ring signal.
IMS-4000 Manual AC Power and Battery LEDs The AC Power and Battery alarm status is indicated by two red LEDs. Their modes of operation are described below. Mode 1: No Alarm LED: OFF Mode 2: Alarm detected but has not exceeded recognition time LED: FAST BLINK Mode 3: New Alarm exists and not yet acknowledged LED: SLOW BLINK Mode 4: Alarm has been acknowledged but input is still out of range LED: ON Microphone Jack The Host unit comes with a built-in microphone.
Chapter 1: Installation Operating Environment Before you install the IMS-4000 Host be sure that your operating environment meets the physical requirements of the equipment. Operating Temperature: Humidity: Power: Rack Requirements: Tabletop requirements: 32º–122º Fahrenheit (0º– 50º C) 5–90 %RH, non-condensing 90–260VAC 47/63 Hz outlet within 6' Standard 19' equipment rack with supplied mounting bracket hardware. Requires 1.0 EIA rack mount space.
IMS-4000 Manual Figure 4: Wall-mounted Host Unit Tabletop Installation The IMS-4000 Host can be installed on a tabletop or shelf. Follow the steps below: 1) Attach the four self-adhesive rubber feet to the four corners on the bottom of the IMS-4000. 2) Place the unit on a tabletop or shelf and connect the power cord into a 90-260VAC outlet.
Chapter 1: Installation IMS-4000 installed in room A and you want to install a sensor in room B. If your existing cabling infrastructure has an unused cable path between room A and room B, then you simply use an RJ-45 interconnect cable to connect the IMS-4000 to the patch panel in room A, and an RJ-45 interconnect cable from the wall jack in room B to the sensor. CAUTION: The sensor produces an analog signal which must connect directly to the Host or Node.
IMS-4000 Manual Enterprise Status Unit IMS-4000 Monitor NY_Node Type IP Host 10.1.4.10 Node 10.1.4.17 Status Ok Ok Press any key to return to main menu Option 2 will display the network configuration for the Host as well as web server, RAS, and twoway email settings. A sample of Option 2 is shown below: Network and Option Configuration Physical Address 00:D0:C9:37:40:86 IP Address 10.1.4.10 Subnet Mask 255.255.255.0 Default Gateway 10.1.4.1 DNS Server 10.1.2.111 Enterprise name U.S. Widgets Inc.
Chapter 1: Installation Option 6 allows you to configure the RAS (Remote Access Server). This can be used to provide remote access to your network via a dial-up connection to the IMS-4000 Host. Note that there are serious security risks associated with enabling this feature. A sample of the RAS menu is shown below: Configure Remote Access Server 1. Enable/Disable RAS Support 2. RAS IP address 3. Return to main menu Enter option-> Option 7 allows you to Enable or Disable the two-way email feature.
IMS-4000 Manual Option B allows you to change the Local Configuration password. Option C allows you to reset all settings to their default values. Option D will display statistics. Option E will save all changes and reboot the system. A reboot is required for changes to take effect. Option F will save all changes and logout, but the changes will not be activated until the system reboots.
Chapter 1: Installation Battery Maintenance The IMS-4000 Host includes an internal UPS that automatically switches to battery backup in the event of an AC power failure. The battery in the IMS-4000 Host is a 12V 2.9AH gel cell. This battery will keep the unit operating for approximately 3.5 hours when fully charged and under normal operating conditions. Service life Over time and with periodic use, the battery will begin to lose its capacity, resulting in less overall backup time.
IMS-4000 Manual 30 Step 4) Remove all of the screws in the top cover. Carefully remove the top cover. Step 5) Locate the battery on the right side. There will be a red wire (positive) and a black wire (negative) connected to the battery. Using needle nose pliers, remove the connector with the black wire from the battery first. Gently wiggle it off. Step 6) Using needle nose pliers, remove the connector with the red wire from the battery.
Chapter 1: Installation Host Specifications IMS Host Specifications Operating Specifications Temperature Humidity Power Supply Power Consumption Power Connection Dimensions Backup Battery Backup Time 32–122° F 5–90% RH non-condensing 90–260VAC 50/60Hz 25 Watts IEC 320 1.75"h x 9.5"d x 19"w 12V 2.9AH Sealed Gel Cell 3.5 Hours Communications Specifications Ethernet RS-232 Modem Fax Voice Processor 10/100 Base-T, 10/100Mbps DB9, 9600bps, DTE 33.6Kbps Group 3, 14.
IMS-4000 Manual NODE INSTALLATION & CONFIGURATION Physical Description The IMS-4000 Node is housed in a 9.6"w x 1.75"h x 7"d enclosure, which is 1 EIA rack-mount space high. Front Panel Layout The front panel contains connections for eight sensor inputs, microphone input, Ethernet port, serial port, and power LED.
Chapter 1: Installation ON/OFF Switch The on/off switch connects main power and battery power to the system. In the event that main power fails, the backup battery system will automatically power the system. Rear Panel The rear panel is where the main power cord exits the unit. A 120VAC/60Hz to 8VAC adapter provides main power to the unit. Battery Compartment The battery compartment is located below the top panel. The unit requires (1) 6V 3.4AH rechargeable battery (included).
IMS-4000 Manual Battery Replacement The IMS-4000 Node uses one (1) 6V 3.4AH rechargeable battery (included) for backup power in the event that main power fails. The unit will constantly recharge the battery whenever the power switch is turned on and the unit is plugged into a power supply. In the event you need to replace the battery, be sure to use battery part # BAT-0006 (see Appendix C: Accessories) to ensure compatibility.
Chapter 1: Installation 3) Attach the unit to the wall using two screws per side. Tighten the screws with a Phillips screwdriver. 4) Plug the power cord into a 120VAC 60Hz outlet. NOTE: An international version is available for 220V/50Hz operation. (Order part # IMS4003.
IMS-4000 Manual Another benefit of using RJ-45 connectors is that you can easily locate sensors at distant locations within your facility by using your existing structured cabling. For example: Suppose you have an IMS-4000 Node installed in room A and you want to install a sensor in room B.
Chapter 1: Installation NOTE: You can remotely reconfigure the Node network settings using the IMS-4000 ConsoleView software if the Allow Remote Configuration option is set to Y. However, the Node must initially be configured via the serial port before any remote configuration is possible. Option 3 will display operating statistics of the Node. This information may be useful for troubleshooting.
IMS-4000 Manual Node Specifications Operating Specifications Temperature Humidity Power Supply Power Consumption Dimensions 32–122° F 5–90% RH non-condensing 120VAC 60Hz 10 Watts 1.8"h x 7.0"d x 9.6"w Backup Battery (1) 6V 3.4AH sealed rechargeable Backup Time 3.
Chapter 2: Software Chapter 2: IMS-4000 Software Introduction This chapter is designed to help you program and use the IMS-4000 to its fullest potential. The IMS-4000 system helps you maintain, monitor, expedite and control the things that affect your information infrastructure. Help The IMS-4000 ConsoleView Software provides an extensive Help system to supplement the documentation. Use IMS-4000 Help to access information about commands and dialog boxes.
IMS-4000 Manual Configure the Unit Properties for the Host and Node(s) Right-click on the word Host and select Unit Properties. Step through each tabbed page and enter the relevant information for your application. The Numeric Unit ID should be set to the Host's telephone number. Most Alphanumeric pagers work best when set to 1200bps. The Host can synchronize its clock each night to a time server.
Chapter 2: Software up alarm contact information, right-click on the profile name and select Add New Contact. You can have up to eight contacts per user. The User Profile screen is shown below: Figure 3: User Profile Configure IP Alarms Program the IP addresses for each network device you want to monitor. Expand the Host menu by clicking the plus sign next to the name of your host. Next, right-click on IP Alarms and select Add New IP Alarm.
IMS-4000 Manual Software Installation and Hardware Requirements This section describes how to install and configure the IMS-4000 ConsoleView Software for your enterprise.
Chapter 2: Software Starting the IMS-4000 ConsoleView Software Double-click the IMS-4000 icon to start the IMS-4000 ConsoleView Software. The software will automatically try to connect to all IMS-4000 Hosts that have been configured. If this is the first time you are running the software, you will need to create an Enterprise Group and add a Host within each Enterprise.
ims4k. The software will now attempt to connect to your IMS-4000 Host. A progress bar will show the software retrieving information from the Host.
Chapter 2: Software Setting the Unit Properties for the IMS Host To set the global properties of your IMS-4000, right-click on the Host name and select Unit Properties. On the System Info tab, enter the Unit Name, Description and Location. These parameters will be used when sending alarms to identify the unit. Check the Auto-Connect on Startup box if you want the IMS software to connect automatically with the unit at startup. See Figure below.
IMS-4000 Manual this value to at least 1 minute. When set to 0 the unit will dial back-to-back calls without the possiblity of calling in to acknowledge an alarm. The Intercall Delay can be set from 0–60 minutes. Test Dial Tone: The IMS-4000 can be programmed to test periodically for dialtone to ensure that the telephone line is alive in the event that the unit has to dial out for an alarm.
Chapter 2: Software The Node name will appear in green when host-to-node communications are working properly. If a communications problem occurs, the node name will initially turn yellow, to indicate that pending node trouble exists. If the problem persists for several minutes, the node name will turn red and a trouble alarm will be dispatched to Users who are members of the diagnostic class. Deleting a Node To delete a Node, right-click on the Node name in the tree and select Delete This Node.
IMS-4000 Manual In normal operation information is periodically passed between the Node and Host. This information mainly consists of current Input values and IP Alarm status. The amount of data transferred during this update is about 700 bytes. You can choose how often information is updated from the Node by selecting either periodic updates (Auto Send) or by selecting Update on a Percent Change basis. This can be used to control network traffic.
Chapter 2: Software Figure 15: Node Network Settings NOTE: If the Modify button is grey (inactive) then the unit either does not have the Allow Remote Configuration option set, or the unit’s firmware does not support this feature and requires upgrading. Enter the new network parameters and click OK. The Node will reboot and temporarily disconnect from the Host. Configuring Environmental Inputs Each host or node can have up to 8 external sensors connected.
IMS-4000 Manual Figure 17: Channel Setup screen Set up the parameters for your environmental input on this screen. Name: Enter a name which describes what the sensor is monitoring. (ex: Mail Server, Data Center Rack #3, …) Type: The sensor type is determined automatically when the sensor is plugged into the host or node. Status: The status indicates if the sensor is presently within alarm limits.
Chapter 2: Software Channel Enabled: This box provides a simple means to enable or disable a sensor channel. Add to Datalog: Click this box to store the value or status of the channel in the datalogger. Value: This is the current value of the sensor connected to the channel. (only valid for analog sensor types). Min: This is the minimum value reached by the sensor since it was connected to the unit. Max: This is the maximum value reached by the sensor since it was connected to the unit.
IMS-4000 Manual Alarm Response via the PowerGate, PowerGate2, or Camera PowerGate When an alarm occurs, you can have PowerGate or PowerGate2 outlets automatically turn ON, turn OFF, or CYCLE power to a device. Cycling will switch an outlet OFF for 10 seconds and then switch it back ON. To set up a PowerGate, click the Alarm Response button on the Channel Setup Screen. A sample Alarm Response screen is shown below. Figure 21: Alarm Response screen for PowerGate Select Response Type: Choose “PowerGate.
Chapter 2: Software the input goes back to normal. If you choose Total you will receive a fixed number of snapshots once the alarm is detected. You can also select the time between snapshots in the Snapshot Interval field, and you can choose the maximum number of Snapshots Sent per E-mail. Camera snapshots will not work if a User Login is required in the camera. Note: the E-mail messages sent via Alarm Response operate independent of Profile Class and Contact Schedule.
IMS-4000 Manual Environmental Input Alarm Logic Each environmental input will automatically detect the type of sensor connected (temperature, humidity, power, motion...). Analog sensors will include high and low alarm limit programming options while two-state sensors (Normal/Alarm) will simply have a recognition time. In order for an alarm to be dispatched, the sensor must meet the following criteria: a) It must be Enabled—as configured through the schedule.
Chapter 2: Software configure the Templates, click the plus box next to the word Settings to expand the options under this heading. Next, expand the Input Templates. This will list all of the different sensor types. Figure 24: Template Types Right-click on each of the sensor names to bring up the individual Template programming screens. An example is shown below.
IMS-4000 Manual Configuring IP Alarms IP Alarm Setup Each host or node can monitor up to 64 IP addresses through pinging and port availability. In addition, IP dependencies can be programmed to prevent multiple alarm messages from being sent when common network paths are down. Programming Alarm Parameters To program the IP Alarm parameters, expand the Host or Node by clicking the plus box next to the host/node name. Next, expand the IP Alarms.
Chapter 2: Software Schedule: Click this button to bring up the Edit Schedule screen. This screen allows you to set times when the IP Alarm is enabled or disabled. The blue line indicates days/times when the channel is enabled. Figure 27: IP Schedule screen The schedule example above enables the IP alarm 24 hours a day, including holidays. Editing the schedule: • Click on the All button in the top left corner of the grid to enable/disable the entire week.
IMS-4000 Manual Alarm Logic Network devices are monitored by the IMS-4000 by pinging/connecting to programmed IP addresses about once a minute. The unit will only attempt to ping/connect to devices which are Enabled by the Schedule. Each time the network device responds, the IMS-4000 updates the Last Response time. A time limit for responding is assigned to each IP Alarm to determine if the device is functioning properly. This time limit is called the ping Timeout.
Input/Alarm Classes Classes are used to associate environmental inputs and IP alarms with people. Each input sensor or IP address must be assigned to a Class.
Chapter 2: Software Configuring User Profiles and Contacts Configuring User Profiles The User Profile section controls who has access to the IMS-4000 and who gets contacted when an alarm occurs. The User Profile programming screen describes attributes of the user including: name, title, company, dept, username, password, user code, time zone, classes, etc. When an alarm occurs the IMS-4000 will check the list of User Profiles to see who should be contacted.
IMS-4000 Manual Clicking the Permissions button will bring up the Permission screen. Permissions Each user profile has a programmable security level for each device (host/nodes) in the system. To set the Security Access level click the Permissions button. There are three access levels: Master System Administrator, Site Administrator, and User.
Chapter 2: Software Figure 31: Permissions screen To configure profiles for Site Administrator or User security levels, select the appropriate Host or Node(s) and click the arrow to copy the Host/Node(s) into the appropriate list. The double arrow >> will copy all units to the list while the single arrow > will copy just the selected unit to the list.
IMS-4000 Manual Figure 32: Class Selection screen Deleting a Profile From the hierarchy on the ConsoleView screen, right-click on the profile you wish to delete and select Delete This Profile in the contextual menu. Contacts The Contacts are the actual telephone numbers, e-mail addresses, pager numbers, etc… that the IMS-4000 will contact when an alarm occurs. You can have up to 8 Contacts per User Profile.
Chapter 2: Software Voice Calls For most voice calls you can simply enter the telephone number of the person you want called. Consider the location of the IMS-4000 Host when entering the number. If an area code is required to call from the Host to your telephone, be sure to include it. Examples: no area code required: 555-1234 Area code required: (610)-555-1234 1 + area code required: 1-(610)-555-1234 You can also include additional codes within the telephone number.
IMS-4000 Manual Fax Calls Enter the telephone number of the fax machine. E-mail Enter the e-mail address. SNMP Enter the SNMP server IP address in numeric form (e.g. 192.168.0.1) Schedule Click the Schedule button to bring up the Schedule screen for this Contact. Choose the times you want the Contact to be enabled by adjusting the blue bars. Areas where the blue bar appears indicates the day and time the Contact is Enabled.
Chapter 2: Software Saving and Loading Programming The programming in your IMS-4000 can be saved to a file. This gives you the ability to back up your programming or copy the same programming to another IMS-4000 unit. Note that the file you save will not include custom voice files or settings entered through the serial port (network parameters, web settings, two-way e-mail, RAS, etc.). To save your programming to a file, right-click on the name of your host and select Save Programming.
IMS-4000 Manual Recording Voice Messages To record voice messages, click on the word Voice from the menu tree. This will display the CustomVoice Manager screen shown below. Figure 36: Custom Voice Manager Click on the New button. This will display the MS Windows Sound Recorder program shown below. Figure 37: Sound Recorder screen For the voice messages to play back correctly you must set the recording format to PCM, 8KHz, 8 bit, mono. To set these parameters click File, then Properties.
Chapter 2: Software Select the message you would like to upload then click OK. The new voice message will be loaded into the IMS-4000 and will appear in the list. The window to the right displays all of the voice message file names stored in the IMS-4000. To change the file name of a voice message click Rename. Enter a new file name and click OK. To delete a voice message, highlight the message and click the Delete button. To listen to a voice message, highlight the message and click the Listen button.
IMS-4000 Manual Alarm Message Pop-Ups While online with one or more IMS-4000 units through the ConsoleView Software, you can have an alarm message pop up on your computer screen whenever an alarm occurs. This could be an environmental or IP alarm on any Host or Node. You can configure this feature to display a general message indicating the Unit and Channel names, or you can associate a custom message with each input. The custom message can be displayed as plain text or HTML.
Chapter 2: Software Enabling Custom Pop-Up Messages To have custom messages pop up, you must enable this feature. Select Options from the main menu. Click in the box labeled Include Custom Message with Alarm Pop-Ups. Next, you must select where your custom messages will be stored (see below). Setting Pop-Up Text Location When using custom pop-up messages you must specify where these messages will be located.
IMS-4000 Manual Audible Alarm Notification The ConsoleView Software can optionally beep or play a custom Wave file whenever an alarm is detected. To utilize this feature, click File, then Options from the main menu. Under the Alarm Notification section select Audible Alarm Notification. Next, select either System Beep or Play Wave. If you selected Play Wave, then you must select the Wave file to be played. Click on the speaker button to choose a Wave file.
Chapter 2: Software (a) The wrong SMTP server name programmed. (b) The wrong username programmed. (c) The wrong password programmed. (d) A username is programmed but none is required. (e) A password is programmed but none is required. (f) All of the e-mail settings are programmed properly but the unit cannot reach your SMTP server for network routing reasons. (g) The unit cannot reach your DNS server and thus cannot look up the SMTP server IP address.
IMS-4000 Manual Requesting a Trace Route To request an IP trace-route, send an e-mail message to your IMS-4000 Host with the following information: To: Subject: ims4000 username: email: command: traceroute xxx.xxx.xxx.
Chapter 2: Software Requesting Help You can receive a brief overview of how to use and format two-way e-mail commands, by requesting help. Send an e-mail message to your IMS-4000 Host with the following information: To: Subject: ims4000 username: email: command: help For example: To: ims4000@mycompany.com Subject: ims4000 username: jsmith email: jsmith@aardvark.
IMS-4000 Manual properly set up, go into the IMS-4000 ConsoleView Software. Cameras are added to the IMS by expanding the Settings menu and right-clicking on the word Cameras. Choose Add Camera. This will bring up the Camera Setup screen (see below). Enter the IP address, port number, and security settings (if required) of the camera according to how it has been configured on your network.
Chapter 2: Software Web Page The IMS-4000 will produce a web page which includes: • The status of all Environmental Inputs and IP Alarms. • The ability to program most parameters. • Links to view logged data for each Input and IP alarm. • Links to view historical alarm information for each Input and IP alarm. • Graphs of the last 24 hours of logged data. • The present state of all PowerGate outlets. • Links to Live images from cameras.
IMS-4000 Manual The summary will be replaced by a graph for the chosen Environmental/IP item. (See following figure.) Figure 50: Graph of AC Power Updating the Web Page You can enable Automatic Updates of the data and select the interval between updates by rightclicking on the Host and selecting Network Settings. Click on the WebView tab. Check the Automatic Refresh box and enter the number, in seconds, between updates, in the Update Every box.
Chapter 2: Software Figure 52: Web FTP screen Click the Enable FTP Delivery box and fill in the necessary information for your FTP server. Your service provider will have to provide you with the FTP Server name and sub directory where your files will be uploaded. You will also be required to enter your username and password. You can set how often you want the web page to be updated by entering an interval time in the Update box. Enter a file name for the web page (e.g. ims4k.html).
IMS-4000 Manual History The IMS-4000 stores both datalog and eventlog history internally. The datalog is a time-stamped collection of input values that can be used to view and graph environmental conditions over time. It can also store the status of IP devices. The user can choose which inputs or IP alarms are stored and specify the overall sampling rate. Care should be taken to select the number of inputs and sampling rate accordingly, since large amounts of data can potentially be logged.
Chapter 2: Software Datalog History The IMS-4000 can log up to 62,500 samples of environmental and IP Alarm history. When the log fills, it will overwrite the oldest data first. Environmental data will display the actual value, while IP Alarm data will display either Normal, Timed Out, or IP Down. All stored history is logged at the same interval as programmed on the History programming screen. To set up the Datalog History, right-click on History from the IMS menu tree and select Properties.
IMS-4000 Manual To begin, run the HistoryView program by right-clicking on History in the menu tree and select HistoryView, or from the main menu select File, then HistoryView. The first screen will prompt you to select an IMS Host. Click in the box next the Host you want to Query. The program will then load the associated nodes and input names. Next, select the Host or Nodes that you want to query information on, then select any filters that you want to apply.
Chapter 2: Software Printing Data You can print the data viewed in the grid by clicking the Print button. Printing defaults to an Arial 5 pt. font in order to fit one line of data across one line of an 8.5" x 11" sheet of paper printed in landscape mode. You may choose different fonts and type sizes. Exporting Data The Export button allows you to save the queried data in the grid to a file format which can be easily imported into other applications.
IMS-4000 Manual Manually Forcing History Downloads You can manually force full history downloads at any time. As previously stated, if you’re on a dialup connection, you may choose to disable auto updates, and need to download the data periodically. To do this, go to your main IMS menu and right-click on History in the tree diagram. Select Force Full Eventlog Download to manually download the Eventlog or Select Full Datalog Download to manually download the current datalog.
Chapter 3: Operation Chapter 3: Operation After installation and programming have been completed, the Sensaphone IMS-4000 is fully operational. This chapter explains how the IMS-4000 operates. Alarm Delivery and Acknowledgment The IMS-4000 can be programmed to contact specific users when an alarm occurs. A user may be contacted depending on whether the alarm has already been acknowledged by another user, or regardless of acknowledgement by other users.
IMS-4000 Manual Figure 2: Web page acknowledgment 5) By SNMP Management software. 6) By the IMS-4000 itself. If there are no Until Acknowledge contacts in the call list or if the maximum number of calling rounds has been exhausted, the IMS-4000 will self-acknowledge the alarm. Alarm Delivery Logic When an alarm occurs, the IMS-4000 will check for Class matches between the input or IP alarm and the User Profiles.
Chapter 3: Operation ALARM MESSAGE: High temperature ALARM at ABC Widgets Inc. CH1: Server room temperature is now 90.3 Deg F Level crossed limit of 85.0 Deg F on Thursday 28 March 2002, 10:24:32 AM EST Sample Fax message ***************** IMS-4000 ALARM REPORT TO: ***************** John Smith CIO ABC Widgets Inc. Information Technology FAX NUMBER: 7779992233 FROM: ABC Widgets Inc. IMS-4000 Host Boston, MA PHONE NUMBER: 7779992000 ALARM MESSAGE: High temperature ALARM at ABC Widgets Inc.
IMS-4000 Manual Sample Status Report To receive a status report, call the unit. When it answers wait for the beep. Immediately after hearing the beep, press any touch-tone. The unit will begin speaking and request your User Code. If the unit receives a valid User Code it will continue with several menu options. A sample of the main menu is shown below: “Hello, this is the IMS-4000 at the IT Dept of XYZ Company “Enter your user code:” To hear the environmental status, press 1.
Chapter 3: Operation “IMS-4000 Alarm Message, press any key to continue” “IMS-4000 Alarm Message, press any key to continue” {call is answered and a 5 is pressed} “IMS-4000 Alarm Message. The temperature is High at the IT Dept of XYZ Company.” “Channel 1, temperature in the server room, is 81.5 Degrees Fahrenheit” “Level exceeded limit of 80 Degrees Fahrenheit at 7:45PM.” “Enter User Code:” {valid User Code is received} “Alarm Acknowledged. Goodbye.
IMS-4000 Manual (“IMS-4000,” for example), choose your modem, and enter the telephone number of your IMS4000. When you’re finished, an icon should appear with the name you provided. Double-click on this icon. Enter a Username and Password which matches a Profile Username and Password in your IMS-4000. Click Connect to have your modem dial up your IMS-4000.
Chapter 4: SNMP Chapter 4: SNMP (Simple Network Management Protocol) The IMS-4000 Host contains an SNMP agent that supports all three current versions of SNMP (v1, V2c, and V3), over both UDP and TCP transports. Read and write access to most of the IMS-4000 parameters is provided along with the ability to send traps when alarms occur. A complete SNMPv1 MIB is provided on the IMS-4000 CD.
IMS-4000 Host Installation Manual The various values that can be retrieved from an MIB are called MIB variables. Each MIB variable is named by an Object Identifier (OID), which usually has a name in the form of numbers separated by periods (“.”), like this: .1.3.6.1.x.x.xxxx.x.x.x.x... OIDs for all MIB variables can be determined by browsing the MIB. Below are some examples of the more common OIDs in the IMS-4000: Name: .iso.org.dod.internet.private.enterprises.sensaphone Sensaphone OID: .1.3.6.1.4.1.
Chapter 5: PowerGate Chapter 5: PowerGate Physical Description The IMS-4000 PowerGate is housed in a 17"w x 1.75"h x 10"d enclosure, which is 1 EIA rackmount space high. Front Panel Layout The front panel contains a 15 Amp breaker, Output LEDs, the serial port and power indicator.
IMS-4000 Manual Parts Required Phillips Screwdriver 9 pin F/F null modem cable Operating Environment Before you install the IMS-4301 PowerGate be sure that your operating environment meets the physical requirements of the equipment. Operating Temperature: Humidity: Power: Rack Requirements: Tabletop requirements: 32º–122º Fahrenheit (0º– 50º C) 5–90 %RH, non-condensing 120VAC 60 Hz outlet within 6' Standard 19' equipment rack with supplied mounting bracket hardware. Requires 1.0 EIA rack mount space.
Chapter 5: PowerGate 1) Attach the optional wall mount brackets to the sides of the IMS-4301 using the eight black #6-32 screws. A Phillips screwdriver will be required. (Order part # IMS-4501 Universal Wall Mount Kit) 2) Attach the unit to the wall using two screws per side. Tighten the screws with a Phillips screwdriver. 3) Plug the power cord into a 120VAC outlet. Figure 4: Wall-mounted PowerGate Unit Tabletop Installation The IMS-4301 PowerGate can be installed on a tabletop or shelf.
IMS-4000 Manual Figure 6: Cable Support Each outlet provides 115VAC 60Hz. To ensure that the maximum power will be available, be sure to plug the PowerGate itself into a circuit which can supply at least 15 Amps. The total of all devices connected to the PowerGate cannot exceed 15Amps. PowerGate Setup via the IMS ConsoleView Software The PowerGate will automatically be recognized by the IMS Host or Node.
Chapter 5: PowerGate Assign a name to the PowerGate that describes its location. Also, assign labels to each outlet which describes the device plugged into that outlet. This information will be critical when it comes time to reboot a device. You can also assign voice messages to the PowerGate and each outlet. The voice messages will allow you to control equipment via telephone using touch-tones. Use the Voice Message programming screen to record your messages.
IMS-4000 Manual IMS PowerGate Specifications Operating Specifications Temperature Humidity Power Supply Current Consumption Over-Current Protection Dimensions 98 32–122° F 5–90% RH non-condensing 120VAC 60Hz 100mA + output load 15A Breaker 1.8"h x 10.0"d x 17.
Chapter 6: PowerGate2 Chapter 6: PowerGate2 Physical Description The IMS-4000 PowerGate2 is housed in a 17.5"w x 1.75"h x 12.3"d enclosure, which is 1 EIA rack-mount space high. Front Panel Layout The front panel contains eight power inputs corresponding to the eight outlets on the rear, eight 15 Amp breakers, power LEDs, a serial port and one power indicator LED.
IMS-4000 Manual Installation This section provides information on: n Operating environment n Rack, wall, and tabletop installation Parts Required Phillips Screwdriver 9 pin F/F null modem cable Right-angle input power cable (1 included)* *For additional right-angle power input cables, order part # IMS-4413. Operating Environment Before you install the IMS-4302 PowerGate2 be sure that your operating environment meets the physical requirements of the equipment.
Chapter 6: PowerGate2 Wall Mount Installation The IMS-4302 PowerGate2 can be wall mounted using the optional wall mount brackets. Follow the steps below: 1) Attach the optional wall mount brackets to the sides of the IMS-4302 using the eight black #6-32 screws. A Phillips screwdriver will be required. (Order part # IMS-4501 Universal Wall Mount Kit) 2) Attach the unit to the wall using two screws per side. Tighten the screws with a Phillips screwdriver. 3) Plug the power cord into a 120VAC outlet.
Chapter 6: PowerGate2 unit from bending down (See the figure below). Too much weight in the rear may cause permanent damage to the enclosure. Figure 8: Cable Support Each outlet will pass the connected power through from the corresponding power input. Note that the PowerGate2 is designed for 120VAC circuits only. Each outlet is limited to 15 Amps max via breakers mounted on the front panel. Latched Power to Outlets The PowerGate2 design features latching power circuits.
IMS-4000 Manual Figure 10: PowerGate2 Setup Assign a name to the PowerGate2 that describes its location. Also, assign labels to each outlet which describes the device plugged into that outlet. This information will be critical when it comes time to reboot a device. You can also assign voice messages to the PowerGate2 and each outlet. The voice messages will allow you to control equipment via telephone using touch-tones. Use the Voice Message programming screen to record your messages.
Environmental or IP alarm occurs. Up to eight actions can be applied for each alarm response. The PowerGate2 will perform all automated switching simultaneously.
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Chapter 7: IMS-4000 Sensors Chapter 7: IMS-4000 Sensors IMS-4810 Room Temperature Sensor Installation Instructions Introduction The IMS-4810 temperature sensor is designed to connect to the IMS-4000 Host or Node and monitor indoor temperatures. The electrical connection between the sensor and IMS-4000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
IMS-4000 Manual Deg C Deg F using the appropriate screws. Secure the sensor cover by turning the two hex screws on the bottom of the cover counterclockwise. J2 Figure 1: 4810 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise.
Deg C Deg F Chapter 7: IMS-4000 Sensors J2 Figure 2: 4810 with Cable exiting out enclosure bottom Configuration All IMS Solution sensors are auto-configured when you plug them into the Host or Node. When a new sensor is plugged into the Host or Node, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration.
IMS-4000 Manual Sensor Template (factory default) Input Name: Low Temperature Limit: High Temperature Limit: Recognition Time: Reset Time: Data Logging: Voice: Temperature 50º F 85º F 60 Seconds 0 Seconds Active temperature.
Chapter 7: IMS-4000 Sensors IMS-4811 Room Temperature Sensor with display (Fahrenheit) Installation Instructions Introduction The IMS-4811 temperature sensor is designed to connect to the IMS-4000 Host or Node and monitor indoor temperatures. The electrical connection between the sensor and IMS-4000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
IMS-4000 Manual Figure 1: 4811 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
Chapter 7: IMS-4000 Sensors Configuration All IMS Solution sensors are auto-configured when you plug them into the Host or Node. When a new sensor is plugged into the Host or Node, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration.
IMS-4000 Manual IMS-4812 Mini–Temperature Sensor (Fahrenheit) Installation Instructions Introduction The IMS-4812 Mini Temperature Sensor is designed to connect to the IMS-4000 Host or Node and monitor temperatures in tight locations (for example, inside equipment racks). The electrical connection between the sensor and IMS-4000 is made via the attached RJ-45 patch cable. The sensor may be secured inside equipment using double-sided tape (included) or with tie-wraps.
Chapter 7: IMS-4000 Sensors Sensor Template (factory default) Input Name: Low Temperature Limit: High Temperature Limit: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Temperature 50º F 85º F 60 Seconds 0 Seconds Active temperature.wav Temperature Specifications Range: Humidity: Sensor type: Accuracy: Connector: Housing: Housing dimensions: 5–140 degrees F 5–90% RH solid state ic +/- 3 degrees F 7' cable w/RJ-45 plug black plastic 2.13'' l x 0.6'' d x 1.
IMS-4000 Manual IMS-4813 Room Temperature Sensor with display (Celsius) Installation Instructions Introduction The IMS-4813 temperature sensor is designed to connect to the IMS-4000 Host or Node and monitor indoor temperatures. The electrical connection between the sensor and IMS-4000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
Chapter 7: IMS-4000 Sensors Figure 1: 4813 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
IMS-4000 Manual Configuration All IMS Solution sensors are auto-configured when you plug them into the Host or Node. When a new sensor is plugged into the Host or Node, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration. When a sensor is removed, or the connection is disrupted, the configuration data remains intact but the sensor will go into trouble status and generate a trouble alarm.
Chapter 7: IMS-4000 Sensors IMS-4820 Room Humidity Sensor Installation Instructions Introduction The IMS-4820 humidity sensor is designed to connect to the IMS-4000 Host or Node and monitor indoor humidity levels. The electrical connection between the sensor and IMS-4000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
IMS-4000 Manual Figure 1: 4820 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
Chapter 7: IMS-4000 Sensors Configuration All IMS Solution sensors are auto-configured when you plug them into the Host or Node. When a new sensor is plugged into the Host or Node, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration.
IMS-4000 Manual IMS-4821 Room Humidity Sensor with display Installation Instructions Introduction The IMS-4821 humidity sensor is designed to connect to the IMS-4000 Host or Node and monitor indoor humidity. The electrical connection between the sensor and IMS-4000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
Chapter 7: IMS-4000 Sensors Figure 1: 4821 with Cable exiting through back of enclosure Hidden cable surface installation Bring the RJ-45 cable through the wall at the mounting location. Remove the sensor cover by turning the two hex screws on the bottom of the sensor housing clockwise. Bring the cable through the back of the sensor and hold the sensor housing against the wall. Use a pencil to mark the hole locations at the top and bottom of the housing. Remove the sensor from the wall.
IMS-4000 Manual Configuration All IMS Solution sensors are auto-configured when you plug them into the Host or Node. When a new sensor is plugged into the Host or Node, the configuration is set to the factory default via the Sensor Template. If you have modified these templates, the configuration will be set to the modified configuration. When a sensor is removed, or the connection is disrupted, the configuration data remains intact but the sensor will go into trouble status and generate a trouble alarm.
Chapter 7: IMS-4000 Sensors IMS-4830 Water Detection Sensor Installation Instructions Introduction The IMS-4830 Water Detection Sensor protects your server and equipment from damaging water leaks from malfunctioning HVAC systems, cafeteria accidents, or any general plumbing failures in your facilities. The IMS-4830 is powered directly by the IMS-4000 unit.
IMS-4000 Manual Cascading Water Sensors You can cascade up to three Water Detection Sensors from a single IMS input channel. This is useful if there is a large distance between each sensor and you donʼt want to use up additional IMS inputs for individual sensors. Simply connect an RJ-45 cable to the Next Sensor jack on the first sensor to the IMS jack of the second sensor. See Figure below. Figure 1: Sensor connections Mounting The sensor can be mounted to a wall or lie flat on the floor.
Chapter 7: IMS-4000 Sensors the sensor is plugged in again, or the connection is re-established, configuration data remains unchanged and the sensor returns to normal operating condition. ! Caution: Removing a sensor for less than 60 seconds does not produce a trouble alarm. Removing or unplugging a sensor for more than 60 seconds or plugging in a different sensor at any time will cause a trouble alarm.
IMS-4000 Manual IMS-4840 External Power Sensor Installation Instructions Introduction The IMS-4840 External Power Sensor lets you monitor power anywhere within your infrastructure. It reports any loss of power and measures the current voltage in the circuit, allowing you to know the status of each server rack and even of your remote UPS. Any failed generator starts are reported to you immediately. The IMS-4840 can monitor voltage from 0–250VAC 50/60Hz.
Chapter 7: IMS-4000 Sensors Mounting The sensor can be mounted to a wall or lie flat on the floor. To mount the sensor to a wall, install the two drywall anchors (if necessary) and attach the Power Sensor using the two #6 tapping screws. When installing the sensor on the floor, attach the four rubber feet to the bottom of the enclosure. Figure 2: Mounting the sensor Configuration All IMS Solution sensors are auto-configured when you plug them into the Host or Node.
IMS-4000 Manual Sensor Template (factory default) Input Name: Low Limit: High Limit: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Power 90VAC 130VAC 60 Seconds 0 Seconds Active power default.
Chapter 7: IMS-4000 Sensors IMS-4850 Dry Contact Bridge Installation Instructions Introduction The IMS-4000 Dry Contact Bridge allows you to connect a dry contact alarm from any device to your IMS-4000 Host or Node. The Dry Contact Bridge is compatible with Normally Open and Normally Closed contacts. The electrical connection between the sensor and IMS-4000 is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or rest on the floor.
IMS-4000 Manual ! Caution: The IMS sensors are not TCP/IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipment such as a hub, router, or switch. Sensors use RJ-45 plugs and cables similar to those used with Ethernet devices. Mounting The Dry Contact Bridge can be mounted to a wall or lie flat on the floor. To mount it to a wall, install the two drywall anchors (if necessary) and attach the bridge using the two #6 tapping screws.
Chapter 7: IMS-4000 Sensors Sensor Template (factory default) Input Name: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Contact Bridge 3 Seconds 0 Seconds Active dry contact.
IMS-4000 Manual IMS-4851 4–20mA Bridge Installation Instructions Introduction The IMS-4000 4–20mA Bridge allows you to connect a 4–20mA transducer to your IMS-4000 Host or Node. The 4–20mA Bridge features optical isolation between the input and the IMS-4000, which ensures trouble-free operation and safety. The electrical connection between the bridge and IMS-4000 is made via RJ-45 patch cable (not included). The bridge may be mounted either on a wall or rest on the floor.
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IMS-4000 Manual ! Caution: Removing a sensor for less than 60 seconds does not produce a trouble alarm. Removing or unplugging a sensor for more than 60 seconds or plugging in a different sensor at any time will cause a trouble alarm. Host and Node Firmware Requirements The 4-20mA Bridge requires the following firmware versions in the Host and Node(s) for sensor compatibility: IMS-4000 Host • Input board firmware chip version xx.xx.xx.103 or higher NOTE: Input board firmware is NOT flash upgradeable.
Chapter 7: IMS-4000 Sensors IMS-4860 Door Switch Installation Instructions Introduction The IMS-4000 Door Switch with bridge enables your IMS-4000 to detect if any unauthorized entry or intrusion has occurred. The bridge may be mounted either on a wall or rest on the floor. The switch is mounted to doors or windows you wish to monitor. The electrical connection between the bridge and IMS-4000 is made via RJ-45 patch cable.
IMS-4000 Manual Mounting the Bridge The bridge may be mounted directly on a surface using double-sided foam tape (included) or it may be secured to equipment using tie-wraps. The choice depends on your specific application. Cabling The Door Switch connects to the IMS-4000 Host or Node via an RJ-45 cable (e.g. CAT5 cable) from the bridge. The connection from the bridge to Host or Node can utilize your existing network wiring infrastructure.
Chapter 7: IMS-4000 Sensors Specifications Bridge: Input: Source/Sense Voltage: Source/Sense Current: Cable/Connector: Operating Temperature Range: Housing: Dimesnsions: Normally Open or Normally Closed dry contact 14VDC 10mA 7' cable with RJ-45 plug 32–122 deg F (0-50 degC) Black plastic 2.13" x 0.6" x 1.38" Door Switch: Normality: Dimensions: Normally Closed 2.0" x 0.4" x 0.4" (part with screw terminals) 2.0" x 0.4" x 0.
IMS-4000 Manual IMS-4861 Passive Infrared Detection Sensor Installation Instructions Introduction The IMS-4861 Passive Infrared Detection Sensor is a dual-element passive infrared intrusion detector for use in electronic security systems. It reduces false alarms by eliminating background noises and nuisance stimuli. The IMS-4861employs variable pulse-count adjustment, thus making it adaptable for use both inside and outside of server/equipment rooms. It is designed to connect to the IMS-4000 Host or Node.
Chapter 7: IMS-4000 Sensors Bracket Cover Ceiling Mounting Holes Wire Access Hole Wire Access Slot Wall Mounting Slots Figure 1: Mounting bracket Run all cable wiring to the sensor through either the Wire Access Slot (wall mounted), or the Wire Access Hole (ceiling mounted). The sensor can also be attached directly to a wall or corner without the bracket.
IMS-4000 Manual PULSE/AUTO: Pulse Count Jumper Jumper in position 1 (to the right): Jumper setting for a stable environment without air drafts. Jumper in position AUTO (to the left): Setting for a harsh environment.
Chapter 7: IMS-4000 Sensors IMS-4862 Smoke Detector Sensor Installation Instructions Introduction The IMS-4862 Smoke Detector Sensor is designed to connect to the IMS-4000 Host or Node and monitor for smoke in indoor environments. The electrical connection between the sensor and IMS-4000 is made via the attached RJ-45 patch cable. The sensor may be secured to a wall or ceiling (hardware not included). Cabling The Smoke Detector Sensor comes with an attached 7' cable with an RJ-45 plug on the end.
IMS-4000 Manual Sensor Template (factory default) Input Name: Recognition Time: Reset Time: Data Logging: Voice: Input Class: Smoke Detector 10 Seconds 0 Seconds Active smoke detector.wav Smoke Specifications Sensitivity: Contact Rating: Heat sensor rating: Operating voltage: Maximum ambient temperature: Power-up time: Housing: Housing dimensions: 144 2.0 ± .37% - .39% /ft. 2 AMP 28 VDC or 120 VAC resistive Fixed 135º F (57ºC) rate of rise > 15ºF/min. (8.3ºC/min.) 8.5–33 VDC, 10% max. ripple 100ºF (37.
Chapter 7: IMS-4000 Sensors Technical Support for the IMS-4000 Sensors For questions about installing any of these sensors, please contact your local IMS Solution Reseller or VAR or contact the manufacturer directly at: Phonetics, Inc. 901 Tryens Road Aston, PA 19014 www.ims-4000.com Tel: 610.558.2700 Fax: 610.558.0222 Email: support@ims-4000.
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Appendix A: Weekly Testing Procedure Appendix A: Weekly Testing Procedure We recommend that you test your IMS-4000 system weekly to be sure it is functioning properly. This will ensure that when a problem arises the IMS-4000 will be ready to alert the appropriate personnel. A test log template is included at the back of this manual. There are several tests that can be performed: 1) Call the unit and listen to the Status Report. This will test the unit’s ability to answer the phone and speak a message.
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Appendix B: Troubleshooting Appendix B: Troubleshooting Software Why does my IMS-4000 Host begin dialing as soon as I turn it on? l IMS-4000 will only dial to deliver an alarm message. An unacknowledged alarm exists, and IMS-4000 is trying to deliver an alarm message. Why can’t I connect with my IMS-4000 using my Ethernet network? l IMS-4000 Hosts and Nodes are 10MB Ethernet devices. If your Ethernet network speed is 100MB, you won’t be able to communicate with an IMS-4000 Host or Node.
IMS-4000 Manual Will IMS-4000 retain its programming if there has been a long power failure and the backup battery dies? Yes. When all power is removed from the IMS-4000,voice messages and unit programming are retained in a nonvolatile solid-state flash disk. My IMS-4000 unit got damaged and had to be replaced. Can I use the original unit’s saved programming to quickly program the replacement unit? Yes. Why won’t my IMS-4000 Host dial out? l Check that you have a Touch-Tone telephone line.
Appendix C: Accessories Appendix C: IMS-4000 Accessories The accessories listed below are available from Phonetics, Inc. and our authorized distributors. Other dry contact sensors, designed for more specialized applications, may also be used. Commercial/industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact Sensaphone Customer Service at 610.558.2700. Part Number Description BAT-0006 6V 3.4AH battery (Node) BAT-0014 12V 2.
IMS-4000 Manual 152 IMS-4831 IMS-4000 10’ Water Detection Rope IMS-4840 IMS-4000 Power Sensor IMS-4850 IMS-4000 Dry Contact Bridge IMS-4851 IMS-4000 4–20mA Bridge IMS-4860 IMS-4000 Door Switch IMS-4861 IMS-4000 Passive Infrared Motion Detector w/7' RJ-45 Cable IMS-4862 IMS-4000 Smoke Detector w/7' RJ-45 Cable
Appendix D: ConsoleView License Agreement Appendix D: License Agreement for Sensaphone® IMS-4000 ConsoleView Software PLEASE READ THIS LICENSE AGREEMENT CAREFULLY BEFORE INSTALLATION OF SOFTWARE AND USING THE PRODUCT OR SERVICE. THIS LICENSE AGREEMENT CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LICENSE AGREEMENT.
IMS-4000 Manual incorporated into the Software), and any copies of the Software are owned by Sensaphone (or one or more of its licensors). The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material except that you may make copies of the Software, subject to the limitations set forth herein. NO WARRANTY—LIMITATION OF LIABILITY—INDEMNIFICATION— COVENANT NOT TO SUE I.
Appendix D: ConsoleView License Agreement INABILITY TO USE SENSAPHONE’S SOFTWARE, OR FROM THE FAILURE OF SENSAPHONE’S SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED BY SENSAPHONE’S NEGLIGENCE. V.
IMS-4000 Manual Deemed acceptance and applicable law The installation or use of the Software is deemed acceptance of the terms and conditions contained in the License Agreement. This License Agreement shall be effective and binding upon Sensaphone and you, the end user, upon installation or use of the Software. The term of this Agreement shall commence on the date of installation or use by you and shall continue indefinitely if you remain in compliance with all of the terms and condition set forth herein.
Appendix E: Returning a Unit for Repair Appendix E: Returning an IMS Unit for Repair In the event that any of your Sensaphone IMS-4000 units does not function properly, we suggest that you do the following: 1) Record your observations regarding the individual unit’s malfunction. 2) Call the Technical Service Department at 610.558.2700 prior to sending the unit to Phonetics, Inc. for repair. If the unit must be sent to Phonetics, Inc.
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IMS-4000 Host Installation Manual 160
Appendix E: Returning a Unit for Repair Index A Accessories 151–152 Alarm Audible Notification 72 Delivery & Acknowledgment 85–87 Acknowledgment 85–86 Alarm Delivery Logic 86–87 Sample Alarm Messages 86–87 Environmental Input Alarm Logic 54 High Sound 53 Message Pop-Ups 70–72 Activating 70 Editing 71 Enabling Custom Messages 71 Setting Pop-Up Text Location 71 Response Camera Snapshots on Alarm 52–53 PowerGate 52 Trouble Alarms 54 C Canadian Department of Communications Statement v ConsoleView Software Hard
IMS-4000 Manual F FCC Requirements iv Firmware Updating 84 H History 79–84 Archiving the Database 83 Copying to the Clipboard 83 Datalog History 80–81 Deleting Data 83 Exporting Data 82–83 Graphing 82 Manually Forcing Downloads 83–84 Printing Data 82 Querying the History Database 81–82 QuickView 81 Viewing (HistoryView) 81–82 Holiday Setup 69 Host Battery Maintenance 29–30 Changing Network Settings using ConsoleView 47 Front Panel Layout 20–21 Installation 22–24 Connecting Sensors 24–25 Operating Environm
Index Operating Environment 33 Rack Mount 34 Tabletop 35 Wall Mount 34–35 Network Configuration 36–37 Rear Panel 33 Setting the Unit Properties 47–48 Sample Application 48 Specifications 38 P PowerGate Connection to IMS-4000 Host or Node 95 Front Panel Layout 93 LEDs 93 Installation 93–95 Rack Mount Installation 94 Tabletop Installation 95 Wall Mount Installation 94–95 Operation 95–98 Plugging In Equipment 95–96 Setup via the IMS ConsoleView Software 96–97 Switching Outlets using the IMS ConsoleView Software
IMS-4000 Manual R Realtime Strip Chart 53 S Sensors 107–146 IMS-4810 Room Temperature Sensor 107–110 Cabling 107 Configuration 109 Mounting 107–109 Specifications & Defaults 110 IMS-4811 Room Temperature Sensor with display (F) 111–113 Cabling 111 Configuration 113 Mounting 111–112 Specifications & Defaults 113 IMS-4812 Mini-Temperature Sensor (F) 114–115 Cabling 114 Configuration 114 Mounting 114 Specifications 115 IMS-4813 Room Temperature Sensor with display (C) 116–118 Cabling 116 Configuration 118 Mounting
Index Specifications & Defaults 136 Wiring the Transducer 134 IMS-4860 Door Switch 137–139 Cabling 138 Configuration 138 Mounting 137–138 Specifications & Defaults 138–139 IMS-4861 Passive Infrared Detection Sensor 140–142 Cabling 140 Configuration 141 Jumper Pin Selections 141–142 Mounting 140–141 Sensitivity Adjustment 141 Specifications & Defaults 142 IMS-4862 Smoke Detector Sensor 143–144 Cabling 143 Configuration 143 Mounting 143 Specifications & Defaults 144 Technical Support for 145 SNMP 91–92 T Technical
IMS-4000 Manual Windows 95 & 98 89–90 Windows XP 90 User Specific Reports 87 Sample Status Report 88 Voice Alarm Dialout 88–89 Performing an IP Ping via Telephone 89 W Warranty vii–viii Web Page 77–79 Graphs 77–78 Remote Web Page 78–79 Updating 78 Weekly Testing Procedure 147 166
