EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.com 029-0254-02/V1.
Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time 5 6 Hazard warnings 6 Information on product safety 8 3. Hearing aid description 11 4. Step-by-step instructions for using the hearing aid 15 2 Step 1. Getting to know your hearing aid 15 Step 2. Battery preparation 17 Step 3. Inserting the battery 18 Step 4. Turning on the hearing aid 18 Step 5. Inserting the hearing aid 20 Step 6.
1. Welcome This user guide is valid for: Wireless models Phonak Audéo Q90-312 Phonak Audéo Q90-312T Phonak Audéo Q70-312 Phonak Audéo Q70-312T Phonak Audéo Q50-312 Phonak Audéo Q50-312T Phonak Audéo Q30-312 Phonak Audéo Q30-312T Non wireless models Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.
2. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it. The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. 2.
2. Important safety information !! Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e. g. cars, are partially or entirely suppressed. !! The hearing aid contains small parts that can cause choking, if swallowed by children. Keep out of reach of children and mentally challenged people or pets. If swallowed, consult a physician or hospital immediately.
2. Important safety information 3. Hearing aid description II X-ray radiation (e. g. CT scans, MRI scans) may adversely affect the correct functioning of your hearing aids. We recommend that you remove them before undergoing X-ray procedures and keep them outside the room. The following user instructions describe Receiver-InCanal (RIC) hearing aid models. II Do not use your hearing aid in areas where electronic equipment is prohibited.
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4. Step-by-step instructions for using the hearing aid 3. Hearing aid description Option C: with SlimTip d c b f a Q-10 and Q-312 models d c b a Q-312T model f The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green. Step 1. Getting to know your hearing aid Take the hearing aid in your hand and try out the hearing aid controls.
4. Using your hearing aid Your hearing care professional can configure the push button as either a volume control or a hearing program selector. Consult your hearing care professional to determine which option is active in your hearing aid. Volume control option To increase the volume, press the button on your right hearing aid. To decrease the volume, press the button on your left hearing aid (Fig. 1a).
4. Using your hearing aid Step 3. Inserting the battery Take the hearing aid in your hand and open the battery door. Insert the battery so that you see the + symbol on the battery (Fig. 3). Fig. 3 Step 4. Turning on the hearing aid II Open and close the battery compartment gently and carefully. II Check if you feel resistance when closing the battery compartment. Check to make sure the battery is correctly inserted and in the correct direction.
4. Using your hearing aid Step 5. Inserting the hearing aid Step 5.2 Inserting a hearing aid with a dome This step shows you how to correctly insert the hearing aid. The instructions apply for all hearing aid models. The type of earpiece determines how the hearing aid is inserted. Before inserting the dome, check that it is correctly attached to the Receiver (dome length is completely slid over the Receiver spout).
4. Using your hearing aid If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can gradually rotate the dome until it fits correctly. To increase the volume, press the button on your right hearing aid. To decrease the volume, press the button of your left hearing aid. Use your thumb to lightly support the hearing aid (Fig. 6). You have now successfully inserted the right hearing aid.
4. Using your hearing aid Step 7. Selecting the hearing program behind the ear* Step 8. Removing the hearing aid In order to select or change a hearing program with the hearing aid, press the button displayed in (Fig. 7). Step 8.1 Removing a hearing aid with a dome Grasp the hearing aid by the Receiver cable and carefully remove it from your ear (Fig. 8). Fig. 8 Fig. 7 If you press it again, you change to the next program. A signal indicates the change.
4. Using your hearing aid Step 9. Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment (Fig. 9). Fig. 9 Step 10. Changing the battery Your hearing aid will indicate with a double beep, that the battery soon needs to be changed. You typically have up to 30 minutes to change the battery, however this can differ and might be considerably shorter. We recommend that you always keep a spare battery on hand.
5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it. Never wash or clean the microphone inputs (see chapter 3). Doing so could cause it to lose its special acoustic features.
6. Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the earpiece for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary. If there is no improvement, change the battery. If the problem persists, contact your hearing care professional.
7. Wireless Accessories Phonak has developed a broad range of wireless accessories for a convenient control of your hearing aid. It includes remote controls, wireless audio streaming devices for connection to TV (via TVLink), cell phones etc.
8. Service and warranty 8.1 Local warranty Please ask the hearing care professional, where you purchased your hearing aid, about the terms of the local warranty. 8.2 International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.
9. Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations).
9. Compliance information Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
10. Information and description of symbols 40 E EMC and Radio communications compliance label Australia. R This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. ! This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. I Important information for handling and product safety.
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