EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.
Standard and micro hearing systems User Guide
Contents 1. Welcome 4 2. Important information: Please read before operating your hearing system for the first time 6 Hazard warnings 6 Information on product safety 8 3. Hearing system description 10 4. Step-by-step instructions for using the hearing system 15 2 Step 1. Getting to know your hearing system 15 Step 2. Battery preparation 18 Step 3. Inserting the battery 18 Step 4. Turning on the hearing system 19 Step 5. Inserting the hearing system 20 Step 6.
Step 8. Removing the hearing system 29 Step 9. Turning off the hearing system 31 Step 10. Changing the battery 32 Step 11. Changing the battery in hearing systems with a secured battery compartment 32 5. Care and maintenance 34 6. Troubleshooting 36 7. Wireless accessories and FM systems 37 8. Service and warranty 39 9. Compliance information 40 10.
1. Welcome Your new hearing system is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing system offers the most modern digital hearing technology currently available on the market. Phonak has implemented this hearing technology into hearing systems that are simple and easy to use. Many automatic functions offer maximum sound quality, the highest speech clarity, and optimal hearing comfort in almost all hearing situations.
If you have any questions, please consult your hearing care professional. Phonak - life is on www.phonak.
2. Important information Please read the information on the following pages before using your hearing system. A hearing system will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing system does not permit a user to attain full benefit from it. The use of a hearing system is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. 2.
Hearing system batteries are toxic if they are swallowed! Keep out of reach of children and pets. If batteries are swallowed, consult your physician immediately! If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of ear wax occur, please check with your hearing care professional or physician. In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.
2. Important information External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG. 2.2 Information on product safety Never immerse your hearing system in water! Protect it from excessive moisture. Always remove your hearing system before showering, bathing, or swimming. Protect your hearing system from heat (never leave it near a window or in the car.
Do not drop your hearing system! Dropping onto a hard surface can damage your hearing system. Always use new batteries for your hearing system. You can return used batteries to your hearing care professional. Remove the battery if you are not using your hearing system for a long period of time. X-ray radiation (e. g. CT scans, MRI scans) may adversely affect the correct functioning of your hearing systems. We recommend that you remove them before undergoing X-ray procedures and keep them outside the room.
3. Hearing system description The following user instructions describe two hearing system models: The standard and the micro hearing system. The standard and the micro hearing system can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the hearing system and the earmold that you use. Your hearing care professional will tell you what size of battery you need for your hearing system.
Standard model Option A: with classic earmold 3 2 4 5 6 1 0 / / Right or left indicator (right=red, left=blue), placed in the battery compartment 0 Battery compartment with ON/OFF switch 1 Volume control 2 Program button 3 Microphone input with Wind and Weather Protector 4 Hook/sound output 5 Hearing tube 6 Classic earmold 11
3.
micro model Option A: with classic earnold 2 3 4 1 5 0 / / Right or left indicator (right=red, left=blue), placed in the battery compartment 0 Battery compartment with ON/OFF switch 1 Program button 2 Microphone input with Wind and Weather Protector 3 Hook/sound output 4 Hearing tube 5 Classic earmold 13
3.
4. Step-by-step instructions for using the hearing system The following chapter provides step-by-step instructions on how to use your hearing system. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green. Step 1. Getting to know your hearing system Take the hearing instrument in your hand and try out the hearing system controls.
4. Using the hearing system Standard model To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards (Fig. 1a) (for standard models only, the micro model does not have a volume control). Increase volume Decrease volume Fig. 1a In order to change a hearing program, press the program button displayed (Fig. 1b). Fig.
micro model Your hearing care professional can configure your hearing system (push) button as either a volume control or a program selector. To increase the volume, press the button on your right hearing system. To decrease the volume, press the button on your left hearing system (Fig. 1c). Decrease volume left hearing system Increase volume right hearing system Fig. 1c In order to change a hearing program, press the button displayed (Fig. 1d). Fig.
4. Using the hearing system Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2 Step 3. Inserting the battery Take the hearing system in your hand (Fig. 3a) and open the battery door. Insert the battery so that you see the + symbol on the battery (Fig. 3b). Fig. 3a 18 Fig.
Step 4. Turning on the hearing system Switch on the hearing system by closing the battery compartment (Fig. 4). Fig. 4 Open and close the battery compartment gently and carefully. Check if you feel resistance when closing the battery compartment. Check to make sure the battery is correctly inserted and in the correct direction. If the battery is inserted the wrong way, the hearing system will not work and the battery compartment can be damaged.
4. Using the hearing system The hearing system is now switched on. It can take up to 15 seconds before it starts. (When you wear the hearing system, you will hear an acoustic signal). Step 5. Inserting the hearing system This step shows you how to correctly insert the hearing system. The instructions apply for both standard and micro hearing system. The type of earmold determines how the hearing system is inserted. Each hearing system is individually programmed for your right or left ear.
Step 5.1 Identifying the hearing systems for the right and left ear Color indicator: right = red left = blue Fig.
4. Using the hearing system Step 5.2 Inserting the hearing system with classic earmold With your right hand, take your earmold for the right ear (red mark on the hearing system, see step 5.1) between your thumb and forefinger (Fig. 5b). Take the earmold up to your ear (Fig. 5b). Place the ear canal part of the earmold into your ear canal (see the part circled in green (Fig. 5b). Next place the hearing system behind your ear (Fig. 5c).
If you have problems inserting the hearing system, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear. You know it fits correctly if, when doing so, you feel the contour of the bowl of the ear and not the hearing system (Fig. 5e). In the beginning, please use a mirror to check. Fig. 5e You have now successfully inserted the right hearing system.
4. Using the hearing system Step 5.3 Inserting the hearing system with a dome With your right hand, place the right hearing system (red mark on the hearing system, see step 5.1) behind your right ear (Fig. 5f). Place the hearing tube between your thumb and forefinger. Insert the dome deep enough into the ear canal so that the hearing tube lies flat on your ear (Fig. 5g). If your hearing system has a retention cord, then press it into the bowl of the ear in order to retain the dome in the ear canal (Fig. 5h).
If you have problems inserting the hearing system, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the dome until it fits correctly. You have now successfully inserted the right hearing system. Now insert your left hearing system in the same way (marked in blue, see step 5.1). Step 5.4 Inserting the hearing system with a SlimTip Follow the instructions in Step 5.3, as this procedure is identical.
4. Using the hearing system Step 6. Adjusting the volume control behind the ear To increase the volume on a standard model (for the micro model refer to text below) press the volume control upwards. To decrease it, press the volume control downwards using your forefinger. Use your thumb to lightly support the hearing system (Fig. 6a). Increase volume Decrease volume Fig.
To increase the volume on a micro model, press the button on your right hearing system. To decrease the volume, press the button on your left hearing system. Use your thumb to lightly support the hearing system (Fig. 6b). Left hearing system Decrease volume Right hearing system Increase volume Fig. 6b Your hearing care professional can configure your hearing system (push) button as either a volume control or a program selector.
4. Using the hearing system Step 7. Selecting the hearing program behind the ear In order to select or change a hearing program with the standard hearing system, press the program button displayed (Fig. 7a). For the micro hearing system, press the program button displayed (Fig. 7b). Fig. 7a: Standard model Fig. 7b: micro model If you press it again, you change to the next program. A signal indicates the change.
Step 8. Removing the hearing system Step 8.1 Removing the hearing system with classic earmold Take the hearing system behind your ear (do not touch the tube!) and lift it above the upper part of your ear and then gently let go (Fig. 8a). Fig. 8a Use your thumb and forefinger to grasp the earmold in your ear (not the tube!) and gently remove it from your ear (Fig. 8b). Fig.
4. Using the hearing system Step 8.2 Removing the hearing system with a dome Grasp the hearing system by the hearing tube and carefully remove it from your ear (Fig. 8c). Fig. 8c In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear. In the unlikely case that the dome does get stuck in your ear canal, it is strongly recommended to see a physician for safe removal. Step 8.3 Removing the hearing system with SlimTip Follow the instructions in Step 8.
Step 9. Turning off the hearing system You can turn off your hearing system by opening the battery compartment (Fig. 9). Fig.
4. Using the hearing system Step 10. Changing the battery Before the battery is completely empty, your hearing system will indicate to you that the battery soon needs to be changed with an acoustic signal. Once this happens, you have about 30 minutes (in some cases longer) to change the battery. The battery warning signal is repeated every half hour. We recommend that you always keep a spare battery on hand. Step 11.
After you have opened the battery compartment, pull the green plastic tab with the support of a pen back until the battery is free to take out (Fig. 11a-b). Fig. 11a Fig. 11b The old battery can now be replaced and a new one inserted (Fig. 11c). Just close the battery vompartment and the battery will automatically be secured (Fig. 11d). Fig. 11c Fig.
5. Care and maintenance Diligent and routine care of your hearing system contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing system from your ear, because these products may damage it. Never wash or clean the Wind and Weather Protector (see chapter 3). Doing so could cause it to lose its special acoustic features.
Daily Inspect the earmold and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing system. If you need to clean your hearing system intensively, ask your hearing care professional for advice and information on filters or drying capsules. Weekly Clean the earmold with a soft, damp cloth or with a special cleaning cloth for hearing systems.
6. Troubleshooting Hearing systems sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary. If there is no improvement, change the battery. If the problem persists, contact your hearing care professional.
Whistling Check whether the earmold is correctly and firmly fitted. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the hearing system and consult with your hearing care professional. If the problem is serious, please contact your physician. 7. Wireless Accessories and FM systems 7.
7. Wireless Accessories and FM systems 7.2 FM systems FM Systems are wireless communication systems consisting of a radio transmitter and a radio receiver. The transmitter is placed close to the sound source (e. g. TV/Radio/lectern). The sound is transmitted clearly and directly to the hearing system in the form of radio signals – without disruptive background noises or echoes. Phonak is a leader in FM communication.
8. Service and warranty Phonak offers you a comprehensive, worldwide warranty, valid starting from the date of purchase. Please ask your hearing care professional about the term of the warranty valid in the country of purchase. The warranty covers repairs in case of processing and material errors.* No warranty claims will be considered if the hearing system shows normal wear and tear, improper handling or care, exposure to chemicals, immersion in water or undue stress.
9. Compliance information Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer.
Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device.
9. Compliance information Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
10. Information and explanation of symbols XXXX With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications transmitters. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
10. Information and description of symbols This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Important information for handling and product safety.
Transport and storage conditions During transport or storage, the temperature should not exceed the limit values of –20°/60° Celsius and relative humidity of 65% for a long period of time. The air pressure range between 500 and 1100 hPa is appropriate. The symbol with the crossed-out garbage bin is to make you aware that this hearing system may not be thrown away as normal household waste.
For the US market only, complies with the FDA regulations Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital o
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. (viii) Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user. (This provision is required only for those hearing aids with a maximum sound pressure capability greater than 132 decibels (dB).
For US market only conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation.
Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.
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