Operation Manual

57
56
Troubleshooting
Situation
Insufficient operating range.
A second person’s voice is audible.
Remote-controllable
Phonak hearing instruments
do not respond.
SmartLink does not couple
or connect with a mobile phone.
Remedy
Connect the short
antenna, or the lavalier
cord.
Change channel
(see page 42).
Hold the SmartLink
50 cm (20") or closer
to the hearing
instruments when
using remote
control functions.
Ask your mobile
phone dealer.
Most probable cause
Antenna not connected.
Another hearing aid user
uses the same channel.
SmartLink and hearing
instruments too far apart.
Non-Bluetooth phone.