User Guide !
Contents Welcome 5 Internet resources 6 SmartLink+ and accessories 7 User interface 8 SmartLink+ key figures 10 Getting started 11 Charging SmartLink+ 11 Switching ON SmartLink+ 12 Automatic program selection 14 Microphone opening 16 Attaching the lavalier 16 Practical SmartLink+ use cases 18 Placed on the table 19 Reporter style 21 Connecting to a TV 22 Connecting to a GPS in the car 25 Remote controlling hearing instruments 26 Choosing the right microphone setting 2 18
Special functions 32 Keypad lock 32 Using an external microphone 33 Changing the FM channel 35 Scanning into another FM channel 36 Bluetooth 38 What is Bluetooth? 38 What Bluetooth devices can be used? 39 Compatibility 39 Bluetooth operating range 39 Using a Bluetooth device 40 Pairing SmartLink+ with your mobile phone 41 Activating SmartLink+ for mobile phone use 43 Answering a call 44 Making a call 45 Rejecting a call 46 Accepting a call while streaming music via Bluetooth
Contents 4 Trouble shooting 50 FM receivers 52 Important notices 53 Declaration of conformity 54 Service and warranty 56
Welcome Thank you for choosing SmartLink+, an FM transmitter based on Phonak’s successful Dynamic FM technology. By using this high-performance SmartLink+ device with the appropriate Phonak wireless receiver, you will be better able to understand speech in a range of situations.
Internet resources www.phonak.com/fm The direct link to Phonak online FM collection. Here you will find all relevant information on all our FM products, interesting background information, inspiring user testimonials and various useful downloads. www.FMeLibrary.com An extensive and searchable collection of FM articles and reports from publications around the world. Simply choose a keyword and hunt out the articles of interest. All reports are in Adobe PDF format. www.eSchoolDesk.
SmartLink+ and accessories SmartLink+ SmartLink+ home and travel case Soft case Adapter for external connections Lavalier cord with integrated antenna Audio cable Charging unit All accessories can be ordered separately.
User interface 8
ON/OFF To turn SmartLink+ ON or OFF, hold down either of its three main microphone keys Microphone functions SuperZoom (narrow-angle sound pickup with noise cancellation) Zoom (wide-angle sound pickup) Omni (360° sound pickup) Display Bluetooth phone keys Accept a call End a call + F Redial last phone number used Hearing instrument remote control + Increase hearing instrument volume – Decrease hearing instrument volume P Change hearing instrument program F Change FM program Keypad lock To lock:
SmartLink+ key figures Operating time and charging: Operating time when battery is fully charged: approximately 10-12 hours (depending on the features used) Charging time for an 80% charge: approximately 1 hour Charging time for a 100% charge: approximately 2 hours Operating range between SmartLink+ (with attached antenna) and its FM receivers: Inside a building - approximately 50 feet (15 meters) Outside - approximately 130–170 feet (40-50 meters) Bluetooth operating range (between SmartLink+ and
Getting started Charging SmartLink+ The SmartLink+ contains a non-removable Lithium-ion battery with fast-charge capability. A fully exhausted battery takes around 2 hours to charge fully. It will be about 80% charged within one hour. Plug the charging unit into an easily accessible power socket Attach the SmartLink+ adapter.
Getting started The battery symbol on the SmartLink+ display flashes during charging. The battery cannot be over-charged. The battery symbol stops flashing when the SmartLink+ is 100% charged. Battery consumption depends on the functions and features used (Bluetooth is especially battery-intensive). When fully charged and used normally, the SmartLink+ operates for approximately 10 – 12 hours. Make sure the socket outlet you plug the charging unit into is easily accessible.
When switching on, the display shows startup information.
Getting started Automatic program selection At start-up, SmartLink+ automatically selects the most recently used FM channel. SmartLink+ automatically synchronizes Phonak receivers to this channel, providing the distance between SmartLink+ and these receivers is less than 8-10 inches (20cm). You may hear a beep tone when the synchronization is completed.
Example of the automatic hearing instrument program setting: Hearing instrument program FM + hearing instrument microphone active SmartLink+ switched ON Automatic reset to a pre-defined hearing instrument program, e.g. program 4 SmartLink+ switched OFF Please ask your hearing care professional about the actual program setting for your particular hearing instrument.
Getting started Microphone opening Do not cover the microphone openings with your fingers when SmartLink+ is in use. Attaching the lavalier To attach the lavalier: Slide the connector gently into the slot, following a straight line.
To adjust the cord length: Press the large button to retract or withdraw the cord. The cord length should be adjusted so that the SmartLink+ is 8 inches (20cm) away from the wearer’s mouth. To detach the lavalier: Press the side buttons simultaneously and gently pull the connector out of the SmartLink+.
Practical SmartLink+ use cases Worn by your partner Recommended for conversations with one other person: Speaker in an auditorium Traveling with another person On walks During sport At home How to use SmartLink+: Pass SmartLink+ to your conversation partner. Your partner should wear it around the neck. The cord needs to be adjusted as depicted. Switch ON SmartLink+ by holding down one of its 3 microphone buttons.
To ensure optimal speech quality, make sure the distance between the speaker’s mouth and SmartLink+ is 8-10 inches (20 cm). Recommended SmartLink+ settings: SuperZoom (narrow-angle sound pickup) Zoom (wide-angle sound pickup) . Placed on the table Recommended use: Business meetings In restaurants In conferences At home (i.e.
Practical SmartLink+ use cases How to use SmartLink+: Place it on the table. If using the Zoom setting, the front of SmartLink+ (where the lavalier is attached) should point to the speaker or speakers you want to hear. If using the omni setting, the orientation of SmartLink+ makes no difference as sound is picked up from all angles. Make sure the lavalier is not folded or knotted. Switch ON SmartLink+ by holding down one of its 3 microphone buttons.
Reporter style Recommended for conversations in noisy conditions with one or more speakers close by, such as: At parties In shopping malls How to use SmartLink+: Hold it in your hand. Make sure you do not cover the microphone opening on the left-hand side of SmartLink+. The front of SmartLink+ should point at the speakers you want to hear. Switch ON SmartLink+ by holding down one of its 3 microphone buttons.
Practical SmartLink+ use cases Connecting to a TV Connect SmartLink+ to your TV or other multimedia device to enjoy crystal clear in-the-ear audio without disturbing others. AUDIO In addition to TV, this function is suitable for use with: CD players Radio receivers Computers and laptops with audio outputs MP3 players Any other audio devices with a headphone output How to use SmartLink+: Make sure SmartLink+ is switched OFF.
TV/Radio headphone output AUDIO Plug in to the audio jack AUDIO Audio cable The volume of the audio output on some televisions is adjustable. Please consult your television’s own user guide to learn about this feature, if available. For devices without headphone output sockets: If your TV or audio device does not provide a headphone output socket, you can connect SmartLink+ to your device’s Cinch or Scart socket instead. Just ask your hearing care professional for the Phonak’s Scart or Cinch adapter.
Practical SmartLink+ use cases Scart adapter Cinch adapter If there is no Cinch or Scart socket available, place SmartLink+ in front of the television or other device’s loudspeaker. Then switch ON SmartLink+ in Zoom or SuperZoom mode, before switching ON your television.
Connecting to a GPS in the car While a TV set provides a constant audio signal, GPS devices only send out audio information every few seconds or minutes. SmartLink+’s permanent audio input setting has been developed with exactly these products in mind. To activate the permanent audio input: Switch ON SmartLink+ by holding down one of its 3 microphone buttons for 2 seconds. Attach the adapter for external connections to the SmartLink+.
Practical SmartLink+ use cases Remote controlling hearing instruments SmartLink+ features an analog remote control, which is compatible with many Phonak hearing instruments. Please ask your hearing care professional whether your hearing instrument is capable of receiving control commands from the SmartLink+.
* FM only: The microphone in the hearing instrument is muted. Listening is via SmartLink+ only. * FM+M: The microphone in the hearing instrument stays ON. Listening is via the SmartLink+ and the hearing instrument microphone(s). The remote control is always accessible, even if the SmartLink+ is switched OFF.
Practical SmartLink+ use cases Your hearing instrument(s) may provide acoustic confirmation of program selection. Refer to your hearing instrument user guide for further information. Pressing the key F automatically synchronizes the frequency, indicated by a sequence of 4 confirmation beeps (depending on the hearing instrument setting). Phonak recommends holding the SmartLink+ less than 8 inches (20 cm) away from the hearing instruments, in a position where its display is easily visible.
Example: Key Hearing instrument program P F F P P4 FM FM+M P4 29
Choosing the right microphone setting Key symbol 30 Recommended for Noise level Focus SuperZoom high fewer speakers Zoom medium fewer speakers Omni low more speakers
Voice pickup pattern Symbol in display Focused in a narrow angle in front of the SmartLink+ Wider angle in front of the SmartLink+ 360° around the SmartLink+ The speakers should be close to the SmartLink+ 31
Special functions Keypad lock The SmartLink+ features a keypad lock, to prevent the accidental pressing of its controls. To lock the keypad: Switch ON the SmartLink+, then simultaneously press – and F . ), appears in the display. To unlock the keypad: Press the same two keys again. Note: Incoming calls can be answered while the SmartLink+ is locked: simply press the green telephone key to accept a call. The keypad lock is automatically reactivated at the end of the call.
Special functions Using an external microphone The SmartLink+ can be used with an external mini clip-on microphone (called MM8) or a miniaturized boom microphone (called iBoom). This can be beneficial in a variety of situations such as college lectures or presentations, or when using SmartLink+ in the car. The letter on the display means that the SmartLink+ is relaying an audio signal from an external microphone or source, such as a TV set. Use the lavalier antenna to ensure optimal operating range.
Special functions Usage Action External microphone only. Plug in the external microphone as illustrated and switch it ON, if necessary. The SmartLink+ begins relaying speech as soon as it detects a signal. appears in the display. 34 SmartLink+ microphone and external microphone simultaneously. Plug in the external microphone and press the key. SmartLink+ Switch OFF SmartLink+ microphone; only the external microphone remains active. Press the End of use.
Changing the FM channel Channel changing is recommended if the channel being used is experiencing interference, or if other users are using the same FM channel nearby. Press the + and F keys together. The channel indicator on the display will begin flashing. 33 Channel indicator Press + to move up a channel or – to move down a channel. SmartLink+ resumes normal mode 10 seconds after the last key press. The channel indicator stops flashing and the FM receivers are synchronized.
Special functions Scanning into another FM channel This function enables you to listen to a speaker who is wearing another Phonak FM transmitter. This feature works similarly to the scan function in many car stereos: your FM system simply seeks out the channel being used by the other FM transmitter. Hold the SmartLink+ 8 inches (20 cm) away from the hearing instruments. Switch ON SmartLink+ and press + and P simultaneously.
When you hear a voice, decide whether this voice is the one you are seeking. If yes, you do not need to do anything further. If no, press + and P once more to continue scanning. To return to your own FM channel, simply switch ON your SmartLink+. FM receivers may fail to detect an FM signal from another transmitter if this signal is weak or the FM signal cannot be identified. It is also possible for the FM receivers to stop scanning on a channel with interference or indistinct voice signals.
Bluetooth What is Bluetooth? Bluetooth provides a way for devices such as mobile telephones, laptops and personal computers to communicate wirelessly. Your SmartLink+ supports Bluetooth so that audio can be wirelessly received from different audio devices and transmitted to your hearing instruments. For example, you can receive mobile phone calls directly to your hearing instruments or listen to music from your Bluetooth-enabled laptop. For further information about Bluetooth, visit www.bluetooth.org.
To receive mobile phone calls your mobile phone must support either the “Handsfree” or “Headset” profile. Many but not all mobile phones support these Bluetooth profiles. Look for this information in your mobile phone’s user guide. To listen to music from your mobile phone, MP3 player or PC, you may use the “A2DP” or “Stereo Headset” profile. Fewer devices support this Bluetooth profile. Look for this information in your device’s user guide.
Bluetooth Environmental interference may reduce Bluetooth’s operating range. The Bluetooth device you are connecting with may only support a more limited range than the 30 feet (10m) offered by SmartLink+. If your Bluetooth device moves out of range of your SmartLink+ and has an active audio connection, this connection will be terminated. If the device is then moved back into range of your SmartLink+, it may or may not resume streaming to your SmartLink+. This depends entirely on the device in question.
sections overleaf. (Note: some Bluetooth devices perform this connection procedure automatically after pairing is complete.) Pairing SmartLink+ with your mobile phone As mentioned previously, it is only necessary to perform the pairing procedure once. This procedure is controlled by your mobile phone. Different mobile phones have different menu structures.
Bluetooth b On your mobile phone, choose to search for Bluetooth devices. After searching your mobile phone will present a list of Bluetooth devices discovered. Select “SmartLink+” from this list. Your mobile phone may then ask you to enter a passcode. Enter “0000” (four zeros). Your SmartLink+ should now be paired to your mobile phone. Some mobile phones may ask which Bluetooth service you wish to enable. Select “Headset” or “Stereo Headset”.
Activating SmartLink+ for mobile phone use To use SmartLink+ with your mobile phone, activate the Bluetooth link between the mobile phone and the SmartLink+ as follows: Select SmartLink+ from the mobile phone’s list of coupled devices (refer to your phone’s user guide). If the symbol is not already showing on the SmartLink+ display, switch ON the SmartLink+ and hold down the green telephone key until the symbol appears. After a few seonds, the sign will appear, which confirms that activation is complete.
Bluetooth Answering a call To answer phone calls, the SmartLink+ must be activated for mobile phone use. To answer an incoming call, you do not need to touch the mobile phone. The Bluetooth sign in the SmartLink+ display starts flashing when a call is received. SmartLink+ automatically switches analog remotecontrollable Phonak hearing instruments to the “FM + M” program to relay the ringing tone. Your hearing professional can change this setting to FM only if required.
Speak directly into the SmartLink+. You will hear the caller’s voice in both hearing instruments. SmartLink+ continues to relay incoming calls to the hearing instruments as long as the Bluetooth sign is visible on the SmartLink+’s display (even if SmartLink+ is switched OFF). Ensure that your hearing instrument’s FM receivers are permanently attached and switched ON.
Bluetooth Speak into SmartLink+ when the person you are calling answers. To end the call, press the red SmartLink+ telephone key. Your hearing instruments will automatically reset to the last program used. Rejecting a call If you prefer not to answer a call, short press the red phone key on the right of SmartLink+ until the & symbol appears.
Accepting a call while streaming music via Bluetooth (A2DP) If you are listening to music on your Bluetooth MP3 player (A2DP) and a phone call is received, SmartLink+ will instantly send a command to the MP3 player to pause the music, sending the phone’s ringing signal to your FM receivers and hearing instruments instead. Press the SmartLink+’s green phone key to accept the incoming call. To end the call, press the red telephone button.
Restarting SmartLink+ In case of a system problem, SmartLink+ can be restarted by simultaneously pressing the three microphone keys. When these buttons are pressed, the SmartLink+ will switch itself OFF and restart automatically. In case of a system error, SmartLink+ displays the error code for ten seconds and restarts afterwards automatically.
Displaying the firmware version Should you need to know the firmware version of your and F simultaneously. SmartLink+, press The DSP firmware version is displayed. e.g. “d—1_2”. Then 2 seconds later… The second part of the DSP firmware version is displayed. e.g. “d+FFF” 2 seconds later… The ARM firmware version is displayed. e.g. “c123”. 2 seconds later… The Bluetooth firmware version is displayed. e.g. “BT172”.
Trouble shooting Situation SmartLink+ does not switch ON. Radio interference. Voices are inaudible when the SmartLink+ is switched ON. Poor speech intelligibility.
Most probable cause Remedy Battery exhausted. Charge the SmartLink+ (2 hours minimum). Extraneous cause: radio antenna or similar interfering devices nearby. Change channel (see page 35). a) Hearing instrument set to wrong program. b) Receiver switched OFF. c) Radio frequency not synchronized. a) Check hearing instrument program/ press F . b) Switch ON receiver. c) Press F to make the SmartLink+ resynchronize. SmartLink+ is positioned too far away from the speaker.
FM receivers An FM System consists of an FM transmitter – such as SmartLink+ – and in most cases two FM receivers. There are different types of FM receivers available: Miniaturized universal Dynamic FM receivers as Phonak’s MLxi. MLxi can be used with both Phonak and many other brands of hearing instrument. Design integrated, miniaturized Phonak Dynamic FM receivers as ML12i, ML11i, ML10i and ML9i. These receivers are tiny in size and designed to fit the style and form Phonak’s hearing instruments.
Important notices Do not use your SmartLink+ in a place where it is prohibited to use electronic devices, e.g. on airplanes or in hospitals. If in doubt, please ask the person in charge. Persons with pacemakers or other medical devices should ALWAYS consult their physician, the manufacturer of their pacemaker, or other medical device BEFORE using SmartLink+.
Declaration of conformity Hereby, Phonak Communications AG, declares that the SmartLink+ is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. To obtain a copy of the Declaration of conformity, please contact the local Phonak AG representative, whose address can be taken from the list of Phonak distributors worldwide. This device complies with part 15 and part 95 of the FCC rules and with RSS 210 of Industry Canada.
Warning: Changes or modifications made to this equipment not expressly approved by Phonak may void the user’s authority to operate the equipment.
Service and warranty Phonak provides a manufacturer’s limited warranty for your SmartLink+. This covers all manufacturing and material defects. Problems with SmartLink+ arising from improper handling or care and repairs made by an unauthorized party are not covered by the warranty. Please ask at the point of sale for full details of this warranty. The salesperson will note the serial number of your SmartLink+ below. It will be needed in the event of a warranty repair.
Important notes for all users. Special notes for users of Phonak hearing instruments with analog remote control compatibility. ! The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The alert sign means that potential restrictions on its use are applicable in one or more European countries.
The symbol with the crossed out disposal bin indicates that this product shall not be treated as household waste. Please hand over your old or unused product to the applicable collection point for the recycling of electrical and electronic equipment or bring your old product to your hearing care professional for appropriate disposal. By ensuring this product is disposed of correctly, you will help prevent potential negative effects on the environment and human health.
EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.com 029-0224-02/V1.
