Operation Manual

The following is a summary of frequently asked questions

about Roger MyLink and our answers to them.

Most probable cause

The green light is not visible when Roger MyLink is switched on

J Battery is completely

exhausted

I cannot hear sound from the Roger microphone

J One or all devices are

switched o

J The T-Coil is not activated

J Roger MyLink is not connected

to your Roger microphone

J The Roger microphone is muted

J Roger MyLink is out of range

of the Roger microphone

6. Troubleshooting

Solution

J Charge Roger MyLink

J Make sure all devices (Roger

MyLink, Roger microphone,

hearing aids) are turned on

and fully operational

J Switch your hearing aids to

the T-Coil program

J Connect Roger MyLink with

your Roger microphone by

pressing ‘Connect’ on your

microphone. Note that Roger

MyLink needs to be within

10cm/4 inches of your Roger

microphone

J Unmute the Roger microphone

(refer to its User Guide)

J Move closer to the Roger

microphone to move within

its operating range