PilotOne II User Guide
Contents 1. Welcome 4 2. Description 5 3. Using Phonak PilotOne II 6 3.1 Inserting a new battery 6 3.2 Switching On / Off 7 3.3 Holding correctly 7 3.4 Changing hearing aid volume 8 3.5 Changing hearing program 8 3.6 Using the “Home” button 9 3.7 Understanding the status light 10 3.8 Attach keyring lanyard 10 2 4. Troubleshooting 11 5.
6. Service and Warranty 14 6.1 International warranty 14 6.2 Warranty limitation 14 7.
1. Welcome Your new PilotOne II is a Swiss quality product developed by Phonak, one of the world�s leading companies in hearing technology. Read the user instructions thoroughly in order to benefit from all the possibilities your hearing system offers. If you have any questions, please consult your hearing care professional. Phonak – life is on 4 www.phonak.
2. Description The PilotOne II remote control enables easy change of your hearing aid programs and volume. Volume up On / Off Status light Volume down Program change Battery door “Home”-Button Eyelet for keyring lanyard The PilotOne II needs to be configured for your hearing aids by the hearing care professional before you can use it.
3. Using Phonak PilotOne II 3.1 Inserting a new battery Slide battery cover in direction of the arrow to remove it. Insert new battery with correct +/– position (Alkaline 1.5 V, type AAA, LR03 or AM4). Secure battery cover by sliding it back into place. The mini-USB port cannot be used for battery charging. Do not use rechargeable batteries.
3.2 Switching On / Off Use the slider to switch on or off. On Off 3.3 Holding correctly Hold PilotOne II so that the buttons are facing you. Operating distance is max. 1 meter /40" between hearing aids and PilotOne II.
3. Using Phonak PilotOne II 3.4 Changing hearing aid volume Press “+” to increase volume Press “–” to decrease volume If set as such by your hearing care professional, a long-press of the “–“ will mute your hearing aids. Unmute hearing aids by a long-press of the “+” button. 3.5 Changing hearing program Each press of the program button will switch your hearing aids to the next available hearing program.
3.6 Using the “Home” button Briefly push the “Home” button to return to the startup hearing program and default volume levels of your hearing aids. Press and hold the “Home” button (>2 sec) to jump to your favorite hearing program configured by the hearing care professional. Hearing aids may beep to confirm chosen selection. Changes on the PilotOne II are applied to both hearing aids at the same time. Available hearing programs and volume levels are set by your hearing care professional.
3. Using Phonak PilotOne II 3.7 Understanding the status light When switching PilotOne II on, the status light will flash for two seconds indicating that PilotOne II is ready to use. Status light always remains on as long as a button is pressed. The light indicator either green, orange or red depending on the battery status. Green: Battery ok Orange: 20 % left. Replace the battery Red: <10 % left. Replace the battery immediately 3.
Important safety information Please read the information on the following pages before using your device. 1. Hazard warnings ! Keep this device out of reach of children and mentally challenged people or pets. ! For persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.) the use of this device is not permitted. Ask your hearing care professional for details. ! Only use hearing aids that have been specially programmed for you by your hearing care professional.
Important safety information ! Remove the battery if you are not using PilotOne II for a long period of time. ! Always use a high quality, long-life alkaline battery as a replacement and dispose of the old one in an environmentally-friendly way. Do not use rechargeable batteries. ! Dispose of electrical components in accordance with your local regulations by Phonak AG. ! External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards.
! Do not use the device in explosive areas (mines or industrial areas with danger of explosions) or where electronic is prohibited. 2. Information on product safety I Protect the device from excessive moisture (bathing, swimming), heat (radiator, car dashboard) or direct skin contact when sweating (workout, fitness, sport). Do not drop the device. Dropping onto a hard surface can damage your device.
Important safety information J Medical examinations with MRI/NMRI scans, generating magnetic fields. I Protect the PilotOne II plugs and Battery slot from dirt and debris. I Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Never use a microwave or other heating devices to dry the device.
I Do not connect an USB or audio cable exceeding 3 meters (9 ft) in length to the device. I When the device is not in use, turn it OFF and store it safely. 3. Other important information I High-powered electronic equipment, larger electronic installations and metallic structures may impair and significantly reduce the operating range. I If the hearing aids do not respond to the device because of an unusual field disturbance, move away from the disturbing field.
4. Troubleshooting No light indication when a button is pressed: J Switch on PilotOne II If the status light still does not flash while switching on, replace the battery (see chapter 3.1).
5. Compliance information Declaration of conformity Hereby Phonak AG declares that this Phonak product is in compliance with the essential requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the declaration of conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on http://www.phonak.com (worldwide locations).
Notice 2: Changes or modifications made to this PilotOne II not expressly approved by Phonak may void the FCC authorization to operate this device.
6. Service and Warranty 6.1 International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty only comes into force if proof of purchase is shown. The international warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer goods. 6.
7. Information and explanation of symbols xxxx With the CE symbol, Phonak AG confirms that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment. This symbol indicates that the products described in these user instructions adhere to the requirements for an application part of Type B of EN 60601-1. The surface of the device is specified as an applied part of Type B.
7. Information and explanation of symbols This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Important information for handling and product safety. EMC and radio communications compliance label Australia. Operating conditions 16 The device is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides.
Transport and storage conditions Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity transportation: Up to 90% (non condensing). Humidity storage: 0% to 70%, if not in use. Atmospheric pressure: 200 hPA to 1500 hPA. The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste.
029-0311-02/2014-03/A+W © Phonak AG All rights reserved Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland EU Representative: Phonak GmbH Max-Eyth-Strasse 20 DE-70736 Fellbach-Oeffingen Germany www.phonak.
