Phonak Naída Link CROS User Guide
Your CROS device This user guide is valid for: Wireless models Phonak Naída Link CROS Model Naída Link CROS CE mark applied 2017 Battery type 13 Earpiece F Dome F CROS Tip This user guide only applies to the CROS device. Please see the AB Naída CI sound processor user guide for instructions related to the AB Naída CI sound processor.
Contents Your CROS device has been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. This premium product is the result of decades of research and expertise and is designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure. Please read the User Guide carefully to make sure that you understand and get the best out of your CROS device.
1. Quick guide Left & right markings On/Off On Blue marking for left device. Red marking for right device. Changing batteries Off Push button The push button on your device functions as a mute button to mute the sound delivered from the CROS device. 1 2 Open the Remove the battery door. sticker from the new battery and wait two minutes. 6 3 Place battery in the battery door with the “+” symbol facing upwards.
2. Parts of the CROS device Phonak Naída Link CROS is a dedicated product for unilaterally implanted Naída CI recipients with an unaidable hearing loss on the contralateral ear. The Naída Link CROS is worn on the unaidable ear in combination with the AB Naída CI sound processor on the other ear. Naída Link CROS transfers the microphone input signal to the AB Naída CI sound processor. The sound processor receives the signal and makes sounds from the other side audible.
3. Left & right CROS device markings 4. On/Off There is a red or blue marking to tell you if it is a left or a right device. The battery door is also the on/off switch. Blue marking for left device. Red marking for right device.
5. Batteries Replacement battery This CROS device requires zinc-air batteries. 1 2 Remove the Open the sticker from the battery door. new battery and wait two minutes. 3 Place battery in the battery door with the “+” symbol facing upwards. Model Zinc air battery size Color marking on package IEC code ANSI code Naída Link CROS 13 orange PR48 7000ZD Please ensure you use the correct type of battery in your CROS device (zinc-air). Please also read chapter 14.
6. Putting on the CROS device 1 Place the CROS device behind your ear. 7. Removing the CROS device 1 Pull on the bend of the tube and remove the CROS device from behind the ear. 2 Insert the earpiece into your ear canal. 3 In very rare cases, your earpiece can remain in your ear canal when removing the device from the ear. In the unlikely case that the earpiece does get stuck in your ear canal, it is strongly recommended to see a medical specialist for safe removal.
8. Push button 9. Care and maintenance The push button on your CROS device functions as a mute button to mute the sound delivered from the CROS device. Diligent and routine care of your CROS device contributes to outstanding performance and a long service life. Please use the following specifications as a guideline. Further information regarding product safety, see chapter 14.2.
• The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. • After exposure to water, sweat or dust, the device is cleaned and dried. • The CROS device is used and maintained as described in this user guide. Use of your CROS device around water can restrict air flow to the batteries causing it to stop working. Should your CROS device stop working after coming into contact with water, refer to the troubleshooting steps in chapter 13.
10. Service and warranty Local warranty Please ask the hearing care professional, where you purchased your CROS device, about the terms of the local warranty. International warranty Sonova AG offers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the CROS device itself, but not accessories such as batteries, tubes, earmolds, external receivers. The warranty only comes into force if a proof of purchase is shown.
11. Compliance information Europe: Declaration of Conformity Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations).
Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Notice 2: Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC authorization to operate this device.
12. Information and description of symbols During transportation keep dry. With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/ EC on radio and telecommunications equipment. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
Indicates the manufacturer’s catalogue number so that the medical device can be identified. Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 15.2 regarding drying the device after use.
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14. Important safety information 14.1 Hazard warnings Please read the information on the following pages before using your CROS device. A CROS device will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use does not permit a user to attain full benefit from it. The use of a CROS device is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading.
If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or physician. In very rare cases, the earpiece can remain in your ear canal when removing the hearing tube from the ear. In the unlikely case that the earpiece does get stuck in your ear canal, it is strongly recommended to see a physician for safe removal.
14.2 Information on product safety The CROS device should not be fitted with domes / wax protection systems when used by clients with perforated eardrums, inflamed ear canals or otherwise exposed middle ear cavities. In the unlikely case that any part of this product should remain in the ear canal, it is strongly recommended to see a medical specialist for safe removal. 36 Never immerse your CROS device in water! Protect it from excessive moisture.
Do not drop your CROS device! Dropping onto a hard surface can damage your CROS device. Always use new batteries for your CROS device. In case a battery is leaking, replace it immediately with a new one to avoid any skin irritation. You can return used batteries to your hearing care professional. The batteries used in the CROS device should not exceed 1.5 Volts. Please do not use silver-zinc or lithium-ion rechargeable batteries as these may cause severe damage to 38 your CROS device.
Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com 029-0486-02/V1.
