Operation Manual

27
26
Troubleshooting
Situation
The green light is not visible when MyLink
is switched on.
MyLink and the transmitter are switched
on but the speaker's voice is not audible.
Remedy
1.Fully charge MyLink
and the transmitter
(see page 15).
2.If the green light is still
not visible when MyLink
is switched on, please
con tact your hearing care
professional.
1.Make sure your hearing
instrument program is
‘T’ or ‘MT’.
2.Synchronize MyLink with
the transmitter. Check
the user guide of the
transmitter, e.g. EasyLink
pages 22 and 25.
If the speaker's voice is
still not audible, please
contact your hearing care
professional.
Most probable cause
Battery completely
exhausted
1.Hearing instrument
not in ‘T’ or ‘MT’
program.
2.MyLink and the
transmitter
are not on the same
frequency.