User Guide
Contents 1. Welcome 4 2. Important points 6 3. Warnings 7 4. Instrument description 8 5. MyLink+ Status Indicator 10 6. How your MyLink+ works 16 7. Charging MyLink+ 17 8. Getting started 19 Hanging MyLink+ around your neck 19 Switching MyLink+ ON 20 9. Controlling the volume 22 10. Attaching and using headphones (optional) 23 11.
12. Frequency synchronization 26 13. Troubleshooting 28 14. Information and description of symbols 32 15. Declaration of conformity 34 16.
1. Welcome Congratulations on choosing MyLink+ from Phonak. MyLink+ is an easy-to-use and affordable Dynamic FM receiver suitable for use with any T-coil hearing instrument, from Phonak or any other manufacturer. Please read this manual carefully to make sure you benefit from all MyLink+ features. MyLink+ is a quality product developed by the Swiss company Phonak, the world leader in FM and hearing instrument technology.
Internet resources www.phonak.com/fm The direct link to Phonak online FM collection. Here you will find all relevant information on all our FM products, interesting background information, inspiring user testimonials and various useful downloads. www.FMeLibrary.com An extensive and searchable collection of FM articles and reports from publications around the world. Simply choose a keyword and hunt out the articles of interest. All reports are in Adobe PDF format. www.eSchoolDesk.
2. Important points J Do not use two transmitters on the same FM channel. J Switch MyLink+ off when you enter a room with an activated loop system. J Do not use water or fluids for cleaning. It is recommended to use Phonak CleanLine products. Your hearing care professional will be glad to advise you. J Use original Phonak accessories only. J Be aware that FM signals might also be picked up and overheard by other receivers.
3. Warning Persons with pacemakers or other medical devices should ALWAYS consult their physician, the manufacturer of their pacemaker, or other medical device BEFORE using MyLink+. The use of MyLink+ with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer.
4.
a b a Toggle switch for volume control b ON / OFF switch a Charging socket b Headphones socket (2.
5.
f a b c d e a b c d e f Battery almost empty Battery completely exhausted Charging in process Charging completed Volume control minimum/maximum position Volume control middle position 11
5.
Meaning User action MyLink+ has been switched on and is ready for use. Switch the transmitter on (e. g. EasyLink+). Battery is almost empty and needs to be charged within one hour. Charge MyLink+ and the transmitter (e. g. EasyLink+) as soon as possible. * Battery is completely exhausted. MyLink+ can no longer be used without being charged first. MyLink+ is switched OFF automatically after ten flashes. Charge MyLink+ and the transmitter (e. g. EasyLink+) immediately.
5.
Meaning User action MyLink+ is connected to the charger and is being charged. Charging of a completely exhausted battery takes around two hours. The battery will be about 80% charged within one hour. The MyLink+ battery is fully charged. Unplug the charger. The green light disappears and MyLink+ is ready for use again. The volume control toggle is in the maximum or the minimum position. The volume control is in the middle position.
6. How your MyLink+ works Your partner wears a compact wireless transmitter, such as EasyLink+. You wear MyLink+ around your neck, visibly over the shirt or invisibly under the shirt. The speaker wears the transmitter You wear MyLink+ The wireless transmitter picks up your partner’s voice and instantly relays it to your MyLink+ by radio. The MyLink+ transforms the signal and sends it directly into your hearing instruments via wireless link.
7. Charging MyLink+ Step 1: Power socket Fully charge the battery of the MyLink+ and the transmitter before using the system for the first time. An empty MyLink+ battery is: J 80% charged after one hour J 100% charged after two hours Plug the charging unit into an easily accessible power socket (fig. 1). Fig.
7. Charging MyLink+ Step 2: Connector Plug the connector from the charger into the MyLink+ charging socket (fig. 2). Fig. 2 J With a fully charged battery, MyLink+ can be used for 10 or more hours. J MyLink+ cannot be used if the charger is plugged in.
8. Getting started Step 1: Detach the loop (fig. 1) Fig. 1 Step 2: Hang MyLink+ around your neck and reattach the loop (fig. 2) Fig.
8. Getting started Step 3: Switch MyLink+ ON Fig. 3 Step 4: Wear MyLink+ visibly (fig. 4a) or invisibly (fig. 4b) Fig. 4a 20 Fig.
Step 5: Switch the transmitter (e. g. EasyLink+) ON by pressing the “ON” button for 2 seconds (fig. 5) Fig. 5 Step 6: Switch your hearing instrument to ‘T’ or ‘MT’ If you wear an In-the-Ear hearing instrument (custom product), your hearing care professional may have to activate the T-coil.
9. Controlling the volume Regulate the volume of MyLink+ Volume up Volume down Short button press: The volume will be increased / decreased by one small step only. Long button press: The volume will be increased / decreased continuously until you stop pressing the button. Once the preferred volume has been chosen, MyLink+ automatically stores this setting, even after it has been switched off. If the wirelessly transmitted signal is not strong enough, increase the volume setting on MyLink+.
10. Attaching and using headphones (optional) People who do not wear hearing instruments can use MyLink+ with headphones. To benefit from maximum hearing comfort, the use of the official MyLink+ headphones is recommended. Step 1: Plug the headphones into the headphones socket (fig. 1) Fig. 1 Step 2: Switch MyLink+ ON (fig. 2) Fig.
10. Attaching and using headphones Step 3: Put the headphones on (fig. 3) Fig. 3 J The neck-loop is automatically switched off when the headphones are attached to save battery power. J Use the volume control on MyLink+ to increase or decrease the volume of the transmitted signal (see page 22).
11. Operating distance The operating distance is the distance between EasyLink+ or any other Phonak transmitter and the MyLink+ user. Speaker using EasyLink+ MyLink+ user J The operating distance is typically more than 15 m (50 feet) inside and more than 40–50 m (130–170 feet) outside. J Also check the user guide for the transmitter, e. g. EasyLink+, to reach an optimum operating distance.
12. Frequency synchronization MyLink+ is a Dynamic FM receiver with digital frequency synchronization which allows wireless frequency change. There are mainly two reasons which could make a frequency change necessary: J External interferences on the channel normally used Check the user guide for the transmitter to change the standard frequency of the transmitter and to synchronize MyLink+.
13. Troubleshooting Situation The green light is not visible when MyLink+ is switched on. MyLink+ and the transmitter are switched on but the speaker‘s voice is not audible.
Most probable cause Remedy Battery completely exhausted 1. Fully charge MyLink+ and the transmitter (see page 17). 2. If the green light is still not visible when MyLink+ is switched on, please contact your hearing care professional. 1. Hearing instrument not in ‘T’ or ‘MT’ program. 2. MyLink+ and the transmitter are not on the same frequency. 1. Make sure your hearing instrument program is ‘T’ or ‘MT’. 2. Synchronize MyLink+ with the transmitter. Check the user guide of the transmitter.
13. Troubleshooting Situation The transmitted speech signal is not clear. High-power electronic equipment, larger electronic installations, and metallic structures may affect and significantly reduce the operating range.
Most probable cause Remedy 1. Distance between the speaker and the transmitter (e. g. EasyLink+) is too far. 1. Reduce the distance between the transmitter and the speaker. 2. Local interferences 2. a) Change the frequency in the transmitter and synchronize MyLink+ again. b) Increase the distance to the electrical appliances like fluorescent lights or TV screens to minimize interferences picked up by the T-coil in the hearing instruments.
14. Information and description of symbols With the CE symbol, Phonak indicates that MyLink+ products and accessories meet Directive 93/42/EEC concerning Medical Devices. CE mark applied 2009 This symbol indicates that MyLink+ products meet the requirements of a Type BF component containing EN 60601-1. This symbol indicates that it is important that the user refers to associated warnings given in this user guide.
or bring your old hearing instrument device to your hearing care professional for appropriate disposal. By ensuring this product is disposed of correctly, you will help prevent potential negative effects on the environment and human health. Operating conditions This product has been designed for troublefree operation without restrictions when used as intended, unless otherwise stated in this user guide. User instructions MyLink+ is designed to work trouble-free under all common climatic conditions.
15. Declaration of conformity Hereby, Phonak AG, declares that the MyLink+ is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC and Directive 93/42/EEC. To obtain a copy of the Declaration of conformity, please contact the local Phonak AG representative whose address can be taken from the list Phonak worldwide on the website www.phonak.com. This device complies with part 15 and part 95 of the FCC rules and with RSS 210 of Industry Canada.
16. Service and warranty Phonak offers you a comprehensive, worldwide warranty, valid starting from the date of purchase. Please ask your hearing care professional about the term of the warranty valid in the country of purchase. The warranty covers repairs in case of processing and material errors. No warranty claims will be considered if the hearing system shows normal wear and tear, improper handling or care, exposure to chemicals, immersion in water or undue stress.
EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.com 029-0228-02/V2.
