Standard and micro hearing systems User Guide
Contents 1. Welcome 4 2. Important information: Please read before operating your hearing system for the first time 6 Hazard warnings 6 Information on product safety 8 3. Hearing system description 10 4. Step-by-step instructions for using the hearing system 14 2 Step 1. Getting to know your hearing system 14 Step 2. Battery preparation 16 Step 3. Inserting the battery 16 Step 4. Turning on the hearing system 17 Step 5. Inserting the hearing system 18 Step 6.
Step 8. Removing the hearing system 26 Step 9. Turning off the hearing system 28 Step 10. Changing the battery 29 Step 11. Changing the battery in hearing systems with a secured battery compartment 29 5. Care and maintenance 31 6. Troubleshooting 33 7. FM systems 34 8. Service and warranty 36 9.
1. Welcome Your new hearing system is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing system offers the most modern digital hearing technology currently available on the market. Phonak has implemented this hearing technology into hearing systems that are simple and easy to use. Many automatic functions offer maximum sound quality, the highest speech clarity, and optimal hearing comfort in almost all hearing situations.
If you have any questions, please consult your hearing care professional. Phonak - life is on www.phonak.
2. Important information Please read the information on the following pages before using your hearing system. 2.1 Hazard warnings Use only hearing systems that have been specially programmed for you by your hearing care professional. Other systems may be ineffective and may, in certain cases, damage your hearing. Changes or modifications to the hearing system that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing system.
In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear. In the unlikely case that the dome does get stuck in your ear canal, it is strongly recommended to see a physician for safe removal. Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e. g. cars, are partially or entirely suppressed. The hearing system contains small parts which can be swallowed by children.
2. Important information 2.2 Information on product safety Never immerse your hearing system in water! Protect it from excessive moisture. Always remove your hearing system before showering, bathing, or swimming. Protect your hearing system from heat (never leave it near a window or in the car.) Never use a microwave or other heating devices to dry your hearing system. Ask your hearing care professional about suitable drying methods.
Do not drop your hearing system! Dropping onto a hard surface can damage your hearing system. Always use new batteries for your hearing system. You can return used batteries to your hearing care professional. Remove the battery if you are not using your hearing system for a long period of time. X-ray radiation (e. g. CT scans, MRI scans) may adversely affect the correct functioning of your hearing systems. We recommend that you remove them before undergoing X-ray procedures and keep them outside the room.
3. Hearing system description The following user instructions describe two hearing system models: The standard hearing system and the micro hearing system. The standard hearing system is adapted with a classic earmold. The micro hearing system can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the hearing system and the earmold that you use. Your hearing care professional will tell you what size of battery you need for your hearing system.
Standard model With classic earmold f g h e i d c a b c d e f g h i b a Right or left indicator (right=red, left=blue) Wind and Weather Protector for battery compartment Battery compartment with ON/OFF switch Volume control Program switch Microphone input with Wind and Weather Protector Hook/sound output Hearing tube Classic earmold 11
3.
Micro model Option B: with dome h i j k Option C: with SlimTip f f h j i k Earmold: Dome Retention Earmold: SlimTip Removal handle 13
4. Step-by-step instructions for using the hearing system The following chapter provides step-by-step instructions on how to use your hearing system. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green. Step 1. Getting to know your hearing system Take the hearing instrument in your hand and try out the hearing system controls.
To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards (Fig. 1a) (for standard models only, the micro model does not have a volume control). Increase volume Decrease volume Fig. 1a In order to change a hearing program, press the program switch displayed (Fig. 1b). Fig.
4. Using the hearing system Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2 Step 3. Inserting the battery Take the hearing system in your hand (Fig. 3a) and open the battery door. Insert the battery so that you see the + symbol on the battery (Fig. 3b). Fig. 3a 16 Fig.
Step 4. Turning on the hearing system Switch on the hearing system by closing the battery compartment (Fig. 4). Fig. 4 Open and close the battery compartment gently and carefully. Check if you feel resistance when closing the battery compartment. Check to make sure the battery is correctly inserted and in the correct direction. If the battery is inserted the wrong way, the hearing system will not work and the battery compartment can be damaged.
4. Using the hearing system The hearing system is now switched on. It can take up to 15 seconds before it starts. (When you wear the hearing system, you will hear an acoustic signal). Step 5. Inserting the hearing system This step shows you how to correctly insert the hearing system. The instructions apply for both standard and micro models of hearing systems. The type of earmold determines how the hearing system is inserted. Each hearing system is individually programmed for your right or left ear.
Step 5.1 Identifying the hearing systems for the right and left ear Color indicator: right = red left = blue Fig. 5a: Standard hearing system Fig.
4. Using the hearing system Step 5.2 Inserting the hearing system with individual earmold With your right hand, take your earmold for the right ear (red mark on the hearing system, see step 5.1) between your thumb and forefinger (Fig. 5c). Take the earmold up to your ear (Fig. 5c). Place the ear canal part of the earmold into your ear canal (see the part circled in green, Fig. 5c). Next place the hearing system behind your ear (Fig. 5d).
If you have problems inserting the hearing system, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear. You know it fits correctly if, when doing so, you feel the contour of the bowl of the ear and not the hearing system (Fig. 5f). In the beginning, please use a mirror to check. Fig.
4. Using the hearing system Step 5.3 Inserting the hearing system with a dome With your right hand, place the right hearing system (red mark on the hearing system, see step 5.1) behind your right ear (Fig. 5g). Place the hearing tube between your thumb and forefinger. Insert the dome deep enough into the ear canal so that the hearing tube lies flat on your ear (Fig. 5h). If your hearing system has a retention cord, then press it into the bowl of the ear in order to retain the dome in the ear canal (Fig.
If you have problems inserting the hearing system, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the dome until it fits correctly. You have now successfully inserted the right hearing system. Now insert your left hearing system in the same way (marked in blue, see step 5.1). Step 5.4 Inserting the hearing system with a SlimTip Follow the instructions in Step 5.3, as this procedure is identical.
4. Using the hearing system Step 6. Adjusting the volume control behind the ear To increase the volume (only possible for standard models, the micro models do not have a volume control), press the volume control upwards. To decrease it, press the volume control downwards using your forefinger. Use your thumb to lightly support the hearing system (Fig. 6). Increase volume Decrease volume Fig.
Step 7. Selecting the hearing program behind the ear In order to select or change a hearing program with the standard hearing system, press the program switch displayed in (Fig. 7a). For micro hearing systems, press the program switch displayed in (Fig. 7b). Fig. 7a: Standard model Fig. 7b: Micro model If you press it again, you change to the next program. A signal indicates the change.
4. Using the hearing system Step 8. Removing the hearing system Step 8.1 Removing the hearing system with classic earmold Take the hearing system behind your ear (do not touch the tube!) and lift it above the upper part of your ear and then gently let go (Fig. 8a). Fig. 8a Use your thumb and forefinger to grasp the earmold in your ear (not the tube!) and gently remove it from your ear (Fig. 8b). Fig.
Step 8.2 Removing the hearing system with a dome Grasp the hearing system by the hearing tube and carefully remove it from your ear (Fig. 8c). Fig. 8c In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear. In the unlikely case that the dome does get stuck in your ear canal, it is strongly recommended to see a physician for safe removal. Step 8.3 Removing the hearing system with SlimTip Follow the instructions in Step 8.2, as this procedure is identical.
4. Using the hearing system Step 9. Turning off the hearing system You can turn off your hearing system by opening the battery compartment (Fig. 9a/9b). Fig. 9a: Standard model Fig.
Step 10. Changing the battery Before the battery is completely empty, your hearing system will indicate to you that the battery soon needs to be changed with an acoustic signal. Once this happens, you have about 30 minutes (in some cases longer) to change the battery. The battery warning signal is repeated every half hour. We recommend that you always keep a spare battery on hand. Step 11.
4. Using the hearing system Micro hearing system After you have opened the battery compartment, pull the plastic tab on top of the battery back until you feel it engage (Fig. 11a). Afterwards, press the tab up (Fig. 11b). “click” Fig. 11a Fig. 11b The old battery can now be replaced and a new one inserted (Fig. 11c). Place the plastic tab back over the battery and secure it before closing the battery compartment (Fig. 11d–11e). “click” Fig. 11c 30 Fig. 11d Fig.
5. Care and maintenance Diligent and routine care of your hearing system contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing system from your ear, because these products may damage it. Never wash or clean the Wind and Weather Protector (see chapter 3). Doing so could cause it to lose its special acoustic features.
5. Care and maintenance Daily Inspect the earmold and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing system. If you need to clean your hearing system intensively, ask your hearing care professional for advice and information on filters or drying capsules. Weekly Clean the earmold with a soft, damp cloth or with a special cleaning cloth for hearing systems.
6. Troubleshooting Hearing systems sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary. If there is no improvement, change the battery. If the problem persists, contact your hearing care professional.
6. Troubleshooting Whistling Check whether the earmold is correctly and firmly fitted. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the hearing system and consult with your hearing care professional. If the problem is serious, please contact your physician. 7. FM systems FM Systems are wireless communication systems consisting of a radio transmitter and a radio receiver.
Phonak is a leader in FM communication. In order to take advantage of the benefits of these high-tech radio systems, consult with your hearing care professional. If you already have an FM system and need additional information on using this system, please consult the relevant user instructions on the FM transmitter or the FM receiver. For more information, please visit www.phonak.com, or ask your hearing care professional.
8. Service and warranty Phonak offers you a comprehensive, worldwide warranty, valid starting from the date of purchase. Please ask your hearing care professional about the term of the warranty valid in the country of purchase. The warranty covers repairs in case of processing and material errors. No warranty claims will be considered if the hearing system shows normal wear and tear, improper handling or care, exposure to chemicals, immersion in water or undue stress.
9. Information and description of symbols XXXX With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 199/5/EC on radio and telecommunications transmitters. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
9. Information and description of symbols This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Important information for handling and product safety.
Transport and storage conditions During transport or storage, the temperature should not exceed the limit values of –20°/60° Celsius and relative humidity of 65% for a long period of time. The air pressure range between 500 and 1100 hPa is appropriate. The symbol with the crossed-out garbage bin is to make you aware that this hearing system may not be thrown away as normal household waste.
www.phonak.
