Eleva ™ micro User Guide 0459
Contents Welcome 4 Description 5 Preparation Replacing the battery Identifying left and right hearing systems Inserting microEleva hearing system with micro tube into your ear Inserting microEleva hearing system with earmold into your ear Fine tuning your microEleva hearing systems 15 18 Operation Switching ON/OFF Remote control (optional) 19 19 20 Maintenance Microphone Protector Micro tube and dome Important points 24 24 26 31 2 6 6 10 11
Warning 33 Service and Warranty 34 Phonak distributors worldwide 36 3
Welcome Congratulations on choosing the microEleva hearing system, the smallest and most sophisticated behindthe-ear instrument from Phonak. microEleva uses the latest advances in digital hearing technology to offer you the ultimate combination of hearing miniaturization, hearing performance and comfort. This inconspicuous hearing system provides you – in a fully automatic manner – with the highest sound quality, speech understanding and listening comfort in all your personal hearing situations.
Description microEleva hearing system with micro tube Microphone inputs with Microphone Protector Battery compartment with ON/OFF switch (two sizes: 312 standard, 10 option) Micro tube (sound output) Dome Retention microEleva hearing system with earmold – see above Hook /sound output Individual earmold 5
Preparation Replacing the battery Use battery size 312 for all microEleva Behind The Ear instruments (microBTE). Using the nail grip , open the battery compartment completely and remove the old battery . Remove the protective foil from the new battery .
Insert the new battery with the “+” sign (flat side of the battery) in line with the “+” marked on the battery compartment and close it .
Preparation Replacing the battery Handle the battery compartment with care and do not use excessive force. If there is any resistance when shutting the compartment, ensure that the battery is inserted correctly. The compartment may not close properly if the battery is upside down, and the instrument will not work. When your hearing system is not in use, leave the battery compartment open to allow any moisture to evaporate.
Low battery warning An acoustic signal gives you an early warning that the battery is approaching exhaustion. Usually you have at least 30 minutes to replace the battery. With very high quality batteries, this reserve may be much higher and the hearing system will repeat the low battery warning approximately every 30 minutes.
Preparation Identifying left and right hearing systems It is important to use the correct instrument for each ear. Your hearing care professional can mark the instruments for you with a color code placed on the case under the nail grip of the battery compartment. The color code is visible when the battery compartment is opened.
Inserting microEleva hearing system with micro tube into your ear Open domes Place the hearing system over the top of your ear .
Preparation Hold the micro tube where it attaches to the dome and gently push the dome into your ear canal. The dome should be placed far enough into the ear so that the micro tube lies flush with your head. Place the retention tail of the micro tube into the bowl of your concha .
Closed domes The closed dome has a different design than the open dome, refer to picture (page 11). The closed dome consists of two fins overlapping each other. Before inserting the closed dome into the ear canal it is important to check the position of these fins. The bigger fin must be positioned over the smaller fin, see picture .
Preparation Correct position Wrong position Moving the fins 14
Inserting microEleva hearing system with earmold into your ear Using the hand on the same side you wear your hearing system, grasp the earmold between the thumb and index finger. Raise your hand to your ear making sure the canal portion of the earmold faces your ear. Tilt your hand slightly forward.
Preparation Place the canal portion of the earmold inside your ear canal. If it is difficult to get it into place, stretch your ear by pulling it gently backwards and upwards with your other hand. When the canal portion is in place, twist the earmold backwards so that it fits into the concha and the helix portion is under the fold.
Check the placement of the earmold by tracing the contour of the ear with your finger. To remove your hearing system, grasp the earmold and not the tubing and pull it out of your ear gently but firmly.
Preparation Improving the fine tuning of your microEleva based on your personal preferences There is the possibility to make volume changes to your microEleva using a remote control. Please ask your hearing care professional to demonstrate to you the available remote controls for microEleva (see also pages 20–23). microEleva offers a unique functionality called “DataLoggingplus”: it logs your personal volume changes in the hearing instrument.
Operation Switching ON/OFF Switching OFF Using the nail grip, slightly open the battery cover until it snaps into its OFF position. Switching ON Close the battery compartment by pressing on the base of the instrument. Your hearing care professional may have delayed the start-up of your microEleva hearing system (9 or 15 seconds once it is switched on), in order to avoid any disturbance when placing it on your ear. The start-up is confirmed by an acoustic signal.
Operation Remote control (optional) Remote controls from Phonak allow for discreet and convenient control of all the functions of your microEleva hearing system: • Volume up • Volume down • Program selection If you wear two microEleva hearing instruments, the remote control will simultaneously control both of them. This ensures that their volume remains binaurally balanced. Phonak offers a complete range of modern remote controls. Ask your hearing care professional to demonstrate them to you.
WatchPilot2: exclusive and modern, available for women and men, with sporty rubber band or elegant metal band. SoundPilot2: direct access to all functions of your microEleva hearing system.
Operation KeyPilot2: small, easy and convenient. For best results with your KeyPilot or WatchPilot remote control, refer to photo.
For detailed information on the use of your remote control, please refer to its user guide. Your hearing care professional can also print an individual description of your hearing programs for you. Do not use your remote control in locations where it is forbidden to use electronic devices, for instance on airplanes.
Maintenance Microphone Protector Important: The Microphone Protector is an exclusive Phonak system designed to protect the microEleva hightech microphones from dirt, which may damage them. The Microphone Protector can be replaced if needed. Your hearing system should never be used without the Microphone Protector. Your hearing care professional can tell you whether the Microphone Protector should be exchanged or not.
Important: Consult your hearing care professional about changing the Microphone Protector if you experience any of the following: • • • • The hearing system sounds quieter than usual. There is a reduction in sound quality. Understanding in noise becomes more difficult. It becomes more difficult to determine the direction of sounds.
Maintenance Micro tube and dome The following care and maintenance instructions will help extend the life span and ensure the quality and comfort of your microEleva hearing system. The micro tube feeds the amplified sound from the hearing instrument into the ear. It is important that the micro tube and the dome fit correctly into your ear. If the micro tube or the dome irritates your ear in any way and prevents you from wearing your hearing instrument, please contact your hearing care professional.
Detach the micro tube from the hearing instrument as follows: • Hold the micro tube in one hand and the hearing instrument in the other hand. • Gently twist the micro tube 90° and pull it straight out, away from the hearing instrument .
Maintenance Use a damp cloth to clean the outside of the micro tube and dome. Use the cleaning rod to clean the inside of the micro tube and dome. Gently insert the cleaning rod where the micro tube attaches to the hearing instrument and push it all the way through the micro tube and out through the dome .
Attach the micro tube onto the hearing instrument as follows: • Hold the micro tube in one hand and the hearing instrument in the other hand. • Push the micro tube on to the hearing instrument until it is snug .
Maintenance The micro tube and dome should never be submerged or rinsed in water, as there is a risk that a water drop may become lodged in the micro tube. If this should occur, it will prevent sound from coming through the micro tube, and may be harmful to the hearing instrument’s electronics. The micro tube and dome should be changed every three months or sooner if the micro tube becomes stiff or brittle. Only your hearing care professional should change the dome.
Important points 1) Always use new batteries as replacements. You can return empty batteries to your hearing care professional. 2) Protect your hearing system from excessive moisture and heat. Always remove your hearing system before showering, bathing or swimming. Do not leave your hearing system near windows or in a car. Avoid strong jolts and vibration. 3) Daily cleaning and the use of a drying system is highly recommended. We recommend C&C Line from Phonak to care for your microEleva hearing system.
Maintenance 6) If your hearing system fails to operate after you have correctly inserted new batteries, contact your hearing care professional for advice. Please remember to also bring your remote control, if you use one, together with your hearing system for service inquiry. The symbol with the crossed out disposal bin indicates that this hearing instrument shall not be treated as household waste.
Warning In very rare cases, the dome can remain in the ear canal when removing the external receiver unit from the ear. In the unlikely case that any parts remain in the ear canal, it is strongly recommended to see a medical specialist for safe removal. Hearing instrument batteries are toxic when swallowed! Keep them out of reach of children and pets.
Service and Warranty Phonak offers you a comprehensive global warranty which becomes effective on the date of purchase. Please ask your hearing care professional about the details and duration. This warranty covers any repairs due to defects in material and/or workmanship. The warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centres renders the Phonak warranty null and void.
Phonak distributors worldwide Group companies: Australia Austria Belgium Brazil Canada China Denmark France Germany India Italy Japan Jordan Mexico Netherlands New Zealand Norway Poland Russian Federation Spain Sweden Switzerland Turkey United Kingdom USA (detailed information on www.phonak.com) Phonak Australasia Pty. Ltd. Baulkham Hills N. S. W. 2153 Hansaton Akustische Geräte GmbH 5020 Salzburg LEts Lapperre B.H.A.C.
Independent general distributors: Manufacturer: A complete list of Phonak distributors is available at Phonak's Internet site: www.phonak.com. Please visit us or ask your hearing care professional for information.
The CE symbol is confirmation by Phonak AG that microEleva products and accessories meet the requirements of directive 93/42/EEC on medical devices. This symbol indicates that microEleva products comply with requirements for a BF type applied part according to EN 60601-1. This symbol indicates that it is important that the user refers to associated warnings given in this user guide.
www.phonak.com 029-0679-02/V3.
