Operation Manual
38
Causes What to do
During a phone call the other party has diculty hearing me.
J EasyCall microphone
opening may be covered.
J The surrounding noise may
be too loud.
I started the music player on the phone but cannot hear music
through the EasyCall connection.
J Audio streaming other than
phone call is not supported.
When doing a Skype video call, I get audio interruptions.
J The maximal distance of
EasyCall to the hearing aids is
25 cm (10"). Looking at the
screen at the same time is not
possible.
J Make sure the microphone
opening is not covered by part
of your body, clothing
or dirt and debris.
J Bring EasyCall closer to your
mouth.
J Suggest to your callers that
they increase the phone
volume.
J For music streaming use
Phonak ComPilot or ComPilot
Air streamers.
J Skype and other VoIP
technologies can be used
for speech calls. Switch
o the Video mode.
7. Troubleshooting