Operation Manual

My phone rings but the name of the caller is not heard

acoustically.

J The Caller identication

feature is not available or not

enabled on your phone.

J Two phones are connected to

your ComPilot II.

J Caller identication may be

switched o.

During a phone call the other party has diculty hearing me.

J ComPilot II microphone

openings may be covered.

J ComPilot II may not be worn

correctly.

J ComPilot II may rub against

clothing.

Causes

J Please refer to the phone’s

user guide to check the

availability of this feature.

J If two phones are connected

Caller identication is only

available on the phone that

was last paired to ComPilot II.

J Please ask your hearing care

professional to enable Caller

identication on your

ComPilot II.

J Make sure the microphone

openings are not covered by

part of your body, clothing

or dirt and debris.

J Do not turn ComPilot II

sideways and make sure the

neckloop plugs point towards

your mouth as you speak.

J Reduce movement while you

speak, or consider using the

external microphone (optional).

What to do