User manual

Modular Managed Switch System
6874_en_09 PHOENIX CONTACT 1-15
In the Event of an Error:
Display Meaning Remedy
16 The device software (firmware) is
faulty
– Update the firmware via the serial interface.
17 Firmware transfer via TFTP or
Xmodem failed (display changes
from "03" to "17")
– Check the physical connection.
– Establish a point-to-point connection.
– Make sure that the file (with the specified file name) exists and
is in the correct directory.
– Check the IP address of the TFTP server.
– Activate the TFTP server.
– Repeat the download.
19 File transfer was completed
successfully, but the file is not a
valid firmware version for the
Modular Managed Switch System
– Provide a valid firmware version with the previously specified
file name
(Internet: www.phoenixcontact.com
).
– Repeat the download.
80 An error has occurred in the
firmware
– Restart the device (power up or reset).
– Make sure that the IP address is not used more than once in
the same network.
87 More than one parameterization
memory has been plugged in
– Remove all but one of the memory modules and execute a
reset.
89 The switch is or was in an
exceptional situation
– Restart the device.
– Check your network for configuration errors, loops, loose
contacts, poor line quality, faulty network interfaces.
– Make sure that there are no Denial of Service attacks.
Li Link monitoring has detected at
least one faulty link
– Check the cables/connectors.
– In web-based management, check at which port link
monitoring (see page 4-26) is indicating an error.
– Restore the data connection to this port or deactivate link
monitoring for this port.
– Check the correct position of the interface module on the head
station or on the extension module.
Cd The switch is operating as a
PROFINET IO device. The
configuration of the switch and the
configuration transmitted by the
PROFINET engineering tool are
different
– Set the desired configuration at the switch.
– Modify the control program so that it contains the existing
switch configuration.