Important Information Manual

11
English
Problem Possible cause Solution
Something is blocking the
cyclone.
Check the cyclone (Fig. 9) for objects stuck
in it and remove any object that is blocking
the cyclone. Make sure that you remove
any hair and dirt that is stuck in the
cyclone.
If dust falls out of the dust
container, the dust container
lid is probably not attached
properly to the dust container.
Empty the dust container and attach the
dust container lid correctly.
This icon flashes on the
display:
The filter may be dirty. We advise you to clean the filter (Fig. 7). If
you cleaned the filter recently, you can
disregard this icon. To continue
vacuuming, switch the appliance off and
then on again.
The appliance does not
move smoothly across the
floor when I am cleaning a
carpet.
You selected a too high
suction power.
Reduce the suction power by choosing
setting 1.
The brush does not turn
anymore.
The brush is clogged with hair
or dirt.
Clean the brush with a pair of scissors or by
hand.
The brush may stop turning
when it encounters too much
resistance from high-pile
carpet.
Switch off the appliance and then switch it
back on again.
You have not assembled the
roller brush into the nozzle
properly after cleaning.
Follow the instructions in the cleaning
chapter to slide the roller brush into the
nozzle properly. Secure the roller brush
inside the nozzle by snapping the locking
lever in place.
The LEDs in the nozzle do
not come on.
You have not attached the
nozzle to the tube or appliance
properly.
Attach the nozzle to the appliance or
handheld properly.
The appliance is not
charging.
The magnetic connector is not
connected properly to the
charging disk or the adapter is
not inserted into the wall
socket properly.
Make sure that the magnetic connector is
connected properly to the charging disk
and that the adapter is inserted into the
wall socket properly.
You have not connected the
adapter supplied.
Make sure that you use the adapter
supplied.
If you have checked the above and the
appliance still does not charge, take it to a
Philips service center or contact the
Consumer Care Center.
The mini Turbo brush does
not function properly.
The roller brush is blocked. Remove hairs from the brush with a pair of
scissors (see user manual).