User manual
12
EN
Problem Possible cause Solution
The appliance
does not heat
up.
The appliance is not
plugged in properly
or not switched on.
Check if the mains plug
is inserted properly and
its wall socket is working.
Check if the appliance is
switched on.
The appliance
does not
produce any
steam.
The appliance is not
plugged in properly
or not switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
The appliance has
not heated up
suciently.
Let the appliance heat
up ≈30 seconds
(‘steam-ready” light will
be on). When the
appliance is ready for
use, the light turns o.
You have not pressed
the steam trigger
fully.
Press the steam trigger
fully for a few seconds.
The water level in the
water tank is too low
or it has all been used
up.
Unplug the appliance
and rell the water tank.