Cloud monitor base SB4B1927VB www.philips.
Table of Contents 1. Important �����������������������������������������������1 1.1 Safety precautions and maintenance �1 1.2 Notational Descriptions ���������������������������2 1.3 Disposal of product and packing material ���������������������������������������������������������������3 2. Setting up the cloud monitor base ���4 2.1 Installation ���������������������������������������������������������4 2.2 Operating the cloud monitor base ����6 3. Cloud monitor base Firmware ���������7 3.
1. Important the power cable or DC power cord for normal operation. 1. Important This electronic user’s guide is intended for anyone who uses the Philips cloud monitor base. Take time to read this user manual before you use your cloud monitor base. It contains important information and notes regarding operating your monitor.
1. Important • In order to maintain the best performance of your cloud monitor base and use it for a longer lifetime, please use the cloud monitor base in a location that falls within the following temperature and humidity ranges. 1.2 Notational Descriptions The following subsections describe notational conventions used in this document. Notes, Cautions and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type.
1. Important making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company. 1.
2. Setting up the cloud monitor base Install the cloud monitor base to your monitor 2. Setting up the cloud monitor base 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation Package contents Cloud monitor base SB4B1927VB 2. Snap in the base in the VESA mount area. Cloud monitor base 前请阅读使用说明 使用 in k l © 20 14 Ko n User’s Manual Monitor drivers SmartControl software 保留备用 ijke P h il ip s ig h ll r .A N .
2. Setting up the cloud monitor base Connecting to your monitor and server 4 7 3 6 5 5 2 1 RJ-45 1 12Vdc, 3A adapter in 2 DVI-OUT Master 3 Earphone jack 4 Microphone input 5 USB port 2.0 6 DVI-OUT Slave 7 Ethernet (10 / 100 / 1000 Mbps) Connect to cloud monitor base 1. Connect the monitor signal cable to the video connector on the back of your cloud monitor base. 2. Connect RJ-45 LAN cable to the LAN port on back of your cloud monitor base. 3.
2. Setting up the cloud monitor base Swivel 2.2 Operating the cloud monitor base Description of the control buttons +65˚ -65˚ Height adjustment 1 Switch power ON and OFF. Press power key to turn it on. Hold power key for 6 seconds to turn it off. Note When your cloud monitor base is on the DC Off mode, WOL function which stands for wake on LAN is ready for the host server administrator, while WOL activated, power LED will blink by one second.
3. Cloud monitor base Firmware 3. Cloud monitor base Firmware 3.1 What is it? Philips cloud monitor base is zero/thin client solution designed for Virtual Desktop Infrastructure (VDI). VDI offers IT organizations greater flexibility, manageability, security and cost reduction. With VDI IT administrators can more easily adapt the IT needs to changing organization with new systems and updates. The centralized nature of VDI also offers IT administrators better manageability and security of systems.
3. Cloud monitor base Firmware 3.2 Power Key Function 1 Cloud Monitor Base operation 1. Shortly press power key to turn it on. 2. Hold power key for 6 seconds to turn it off. 3. When AC power plugs in, power LED will be lighted up for 1 second and then be turned off. This action sets WOL function ready and power down the cloud monitor base. 4. USB ports are not supporting 5V standby power at cloud monitor base DC Off mode. 3.3 Cloud monitor base User Interface 1 Connection To Use cloud monitor base 1.
3. Cloud monitor base Firmware 3 Connect window The Connect window will appear during startup except when the client is configured for a managed startup or auto-reconnect. You can change the logo that appears above the Connect button by uploading a replacement image through the Administrative Web Interface Upload menu. The Network icon at the bottom right of the Connect window shows the status of the network connection.
3. Cloud monitor base Firmware • Diagnostics This option helps you troubleshoot the device. • Information This option lets you view certain details about the device. • User Settings This option lets the user define certificate checking mode, Mouse, Keyboard, Display Topology, as well as the PCoIP protocol image quality. Configuration Window The Configuration option on the Administrative Web Interface and OSD lets you configure various settings for the device.
3. Cloud monitor base Firmware • IP Address The IP address of the device. If DHCP is disabled, you must set this field to a valid IP address. If DHCP is enabled, you cannot edit this field. • Subnet Mask The subnet mask of the device. If DHCP is disabled, you must set this field to a valid subnet mask. If DHCP is enabled, you cannot edit this field. • Gateway The gateway IP address of the device. If DHCP is disabled, this field is required. If DHCP is enabled, you cannot edit this field.
3. Cloud monitor base Firmware IPv6 Tab The IPv6 page lets you enable IPv6 for PCoIP devices connected to your IPv6 network. • Enable IPv6 Enable this field to enable IPv6 for your PCoIP devices. • Link Local Address This field is automatically populated. • Gateway Enter the gateway address. • Enable DHCPv6 Enable this field to set up Dynamic Host Configuration Protocol version 6 (DHCPv6) for your device. • Primary DNS The primary DNS IP address of the device.
3. Cloud monitor base Firmware • FQDN The fully qualified domain name for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server • Enable SLAAC Enable this field to set up stateless address auto-configuration (SLAAC) for your devices. • Enable Manual Address Enable this field to set up a manual (static) address for the device. • Manual Address Enter the IP address for the device.
3. Cloud monitor base Firmware Label Tab The Label page is available from the host or client. The Label page lets you add information for the device. The Portal Label parameters can also be configured using the Administrative Web Interface. • PCoIP Device Name If the PCoIP Device Name allows the administrator to give the Host or Portal a logical name. The default value is pcoip-host-MAC or pcoip-portal-MAC where MAC is the MAC address of the Host or Portal.
3. Cloud monitor base Firmware Discovery Tab Use the settings on the Discovery Configuration page to erase the discovery of hosts and clients in your PCoIP system and dramatically reduce the configuration and maintenance effort for complex systems. This discovery mechanism is independent of DNS SRV discovery. For SLP discovery to work, routers must be configured to forward multicast traffic between subnets. DNS-SRV Discovery is the recommended discovery mechanism because most deployments do not allow this.
3. Cloud monitor base Firmware Session Tab The Session page lets you configure how the host or client device connects to or accepts connections from peer devices. The Session parameters can also be configured using the Administrative Web Interface. • Connection Type When you select a direct session connection type from the Session page, specific configuration options will appear. • DNS Name or IP Address Enter the IP address or DNS name for the host. This setting is only available on the client.
3. Cloud monitor base Firmware Language Tab The Language page lets you change the user interface language. This setting affects the local OSD GUI. It is only available on the client. The Language parameters can also be configured using the Administrative Web Interface. • Language Configure the OSD language. This setting determines the language for OSD only. It does not affect the language setting for the actual user session.
3. Cloud monitor base Firmware OSD Tab The OSD page allows the screensaver timeout to be set using the On Screen Display parameter. • Screen-Saver Timeout Configure the screensaver timeout before the client sets the attached displays into low-power mode. You can configure the timeout mode in seconds. The maximum timeout value is 9999 seconds. A setting of 0 seconds disables the screensaver. Display Tab The Display page lets you enable the Extended Display Identification Data (EDID) override mode.
3. Cloud monitor base Firmware • Enable display override This option is intended for legacy systems. It configures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client. In versions of Windows prior to Windows 7, once the host had no EDID information, it would assume no monitors were attached and would never recheck. This option ensures that the host always has EDID information when the client is in session.
3. Cloud monitor base Firmware Reset Tab The Reset Parameters page lets you reset configuration and permissions to factory default values stored in onboard flash memory. Reset can also be initiated using the Administrative Web Interface. Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo. • Reset Parameters When you click this button, a message will appear prompting you for confirmation. This prevents an accidental reset.
3. Cloud monitor base Firmware Diagnostics Window The Diagnostic menu contains links to pages with run-time information and functions that may be useful for troubleshooting. Event Log Tab The Event Log page lets you view and clear event log messages from the host or client. The Administrative Web Interface allows you to change the log filter setting on the device which controls the level of detail of the messages in the log.
3. Cloud monitor base Firmware Session Statistics Tab The Session Statistics page lets you view current statistics when a session is active. If a session is not active, you can view the statistics from the last session. Session Statistics can also be viewed using the administrative web interface. • PCoIP Packets Statistics • PCoIP Packets Sent The total number of PCoIP packets sent in the current/last session.
3. Cloud monitor base Firmware PCoIP Processor Tab The PCoIP Processor page lets you reset the host or client and view the uptime of the client PCoIP processor since the last boot. The PCoIP Processor Uptime can also be viewed in the administrative web interface.
3. Cloud monitor base Firmware Ping Tab The Ping page allows you to ping a device to see if it is reachable across the IP network. This may help you determine if a host is reachable. As a result of firmware releases 3.2.0 and later forcing the “do not fragment” flag in the ping command, you can use this feature to determine the maximum MTU size.
3. Cloud monitor base Firmware Information Window The Information page lets you see details about the device. The Administrative Web Interface shows version, VPD, and attached device information. The OSD lets you view the device version information. The Version page lets you view the hardware and firmware version details for a device. • VPD Information Vital Product Data (VPD) is information set by the factory to uniquely identify each Portal or Host.
3. Cloud monitor base Firmware • Firmware Version Version of the current firmware • Firmware Build ID Revision code of the current firmware • Firmware Build Date Build date for the current firmware • PCoIP Processor Revision The silicon revision of the PCoIP processor. Revision B of the silicon is denoted by a 1.0. • Bootloader Information The Bootloader information reflects the current PCoIP bootloader details.
3. Cloud monitor base Firmware User Settings Window The User Settings page allows you to access tabs to define the Certificate Checking Mode, the mouse and keyboard settings, PCoIP protocol image quality, and display topology. VMware View Tab The VMware View page allows configuration for use with a VMware View Connection Server. If VCS Certificate Check Mode Lockout is enabled from the Administrative Web Interface, users will not be able to modify the settings on this page.
3. Cloud monitor base Firmware • Allow the unverifiable connection Configure the client to allow all connections. Mouse Tab The Mouse page lets you change the mouse cursor speed settings for the OSD sessions. The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PCoIP session is active unless the Local Keyboard Host Driver function is being used. This function is only available through the OSD. It is not available in the Administrative Web Interface.
3. Cloud monitor base Firmware Keyboard Tab The Keyboard page lets you change the keyboard repeat settings for the OSD session. The keyboard settings do not affect the keyboard settings when a PCoIP session is active unless the Local Keyboard Host Driver function is used. This setting is only available through the OSD. It does not appear on the Administration Web Interface. You can also configure the keyboard repeat settings through the PCoIP host software.
3. Cloud monitor base Firmware Image The Image page allows you to make changes to the image quality of the PCoIP session. This applies to sessions between PCoIP zero clients and PCoIP host cards in a remote workstation. To configure the image quality settings for a VMware View virtual desktop, adjust the PCoIP session variables. The Image parameters can also be configured using the Administrative Web Interface.
3. Cloud monitor base Firmware Display Topology The Display Topology page allows users to change the position, rotation, and resolution of a display for a PCoIP session. To apply the Display Topology feature to a PCoIP session between a zero client and a Virtual Machine (VM), VMware View 4.5 or later is required. To apply the Display Topology feature to a PCoIP session between a zero client and a PCoIP host, you must have the PCoIP host software installed on the host.
3. Cloud monitor base Firmware • Display Layout Select whether you want a horizontal or vertical layout for your displays (A and B). This setting should reflect the physical layout of the displays on your desk. • Horizontal: Select to arrange A and B horizontally, with A located to the left of B. • Vertical: Select to arrange A and B vertically, with A located above B. A maximum of two displays can be enabled at the same time.
3. Cloud monitor base Firmware • Enable right click on hold Select this checkbox to allow users to emulate a right-click when they touch the screen and hold it for a few seconds. If disabled, right-click is not supported. • Right click delay Slide the pointer to a position between Long and Short to determine how long a user must touch and hold the screen to emulate a right-click. • Touch screen calibration When you first connect the touch screen to the zero client, the calibration program will start.
4. Technical Specifications 4. Technical Specifications Platform Processor ROM RAM System Client solution Picture/Display Vertical refresh rate Horizontal frequency Monitor max.
4. Technical Specifications Power LED Indicator Power Supply Standby mode supported Dimension Stand (WxHxD) Weight Stand Product with packaging Operating Condition Temperature range (operation) Temperature range (Non-operation) Relative humidity MTBF Environmental ROHS Packaging Specific Substances Compliance and standards Regulatory Approvals Cabinet Color Finish On mode: White, Standby mode: Amber Built-in, 100-240VAC, 50/60Hz Wake on LAN (WOL) 310 x 463 x 261 mm 3.3 kg 5.
5. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) 5. Regulatory Information CE Declaration of Conformity This product is in conformity with the following standards • EN60950-1:2006+A11:2009+A1:20 10+A12:2011 (Safety requirement of Information Technology Equipment). • EN55022:2010 (Radio Disturbance requirement of Information Technology Equipment). • EN55024:2010 (Immunity requirement of Information Technology Equipment).
5. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften.
6. Customer care and warranty 6. Customer care and warranty 6.1 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region: Country CSP Hotline Number Price Opening Hours Austria RTS +43 0810 000206 € 0.
6. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center CSP Consumer care number Belarus NA IBA +375 17 217 3386 +375 17 217 3389 Bulgaria NA LAN Service +359 2 960 2360 Croatia NA MR Service Ltd +385 (01) 640 1111 Czech Rep.
6. Customer care and warranty Contact Information for APMEA region: Country Australia ASP AGOS NETWORK PTY LTD Consumer care number Opening hours 1300 360 386 Mon.~Fri. 9:00am-5:30pm New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri. 8:30am-5:30pm Hong Kong Macau Company: Smart Pixels Technology Ltd. Hong Kong: Tel: +852 2619 9639 Macau:Tel: (853)-0800-987 Mon.~Fri. 9:00am-6:00pm Sat. 9:00am-1:00pm India REDINGTON INDIA LTD Tel: 1 800 425 6396 SMS: PHILIPS to 56677 Mon.~Fri.
7. Troubleshooting & FAQs Visible signs of smoke or sparks 7. Troubleshooting & FAQs 7.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED not lit) • Make sure the power cord is plugged into the power outlet and into the back of the monitor.
© 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice.
