User manual

Troubleshooting
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support for
a list of frequently asked questions or contact the
Consumer Care Center in your country.
Problem Possible cause Solution
The appliance
does not shave as
well as it used to.
The shaving heads
are damaged or
worn.
Replace the shaving heads.
See chapter
'Replacement'.
Long hairs obstruct
the shaving heads.
Clean the shaving heads
one by one (see chapter
'Cleaning and
maintenance').
You have not
inserted the
shaving heads
properly.
Make sure the notches on
both sides of the shaving
heads fit exactly onto the
projections in the shaving-
head holder (see chapter
'Cleaning and
maintenance').
The appliance
does not work
when I press the
on/off button.
The appliance is
connected to the
wall socket.
This appliance can only be
used without cord.
The rechargeable
battery is empty.
Recharge the battery (see
chapter 'Charging').
The temperature of
the appliance is too
high. In this case,
the appliance does
not work.
As soon as the
temperature of the
appliance has dropped
sufficiently, you can switch
on the appliance again.
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English