User manual
Problem Possible cause Solution
The shaver does not
shave as well as it used
to.
The shaving heads are damaged or
worn.
Replace the shaving head holder (see
chapter ‘Replacement’).
Long hairs obstruct the shaving heads. Clean the shaving heads by following
the steps of the extra-thorough
cleaning method (see chapter
‘Cleaning and maintenance’).
RQ1197CC, RQ1195CC,
RQ1185CC, RQ1180CC, RQ1175CC
only: The Jet Clean System has not
cleaned the shaver properly, because
the cleaning uid in the cleaning
chamber is soiled or the cleaning uid
level is too low.
Clean the shaver thoroughly before
you continue shaving. If necessary,
clean and rell the cleaning
chamber (see chapter ‘Cleaning and
maintenance’).
The shaver does not
work when I press the
on/off button.
The rechargeable battery is empty. Recharge the battery (see chapter
‘Charging’).
The travel lock is activated. Press the on/off button for 3 seconds
to deactivate the travel lock.
The shaving head holder is soiled or
damaged to such an extent that the
motor cannot run.
Clean the shaving head holder or
replace it (see chapters ‘Cleaning and
maintenance’ and ‘Replacement’).
The temperature of the shaver is too
high. In this case, the shaver does not
work.
Let the shaver cool down. As soon
as the temperature of the shaver has
dropped sufciently, you can switch
on the shaver again.
RQ1197CC,
RQ1195CC,
RQ1185CC,
RQ1180CC,
RQ1175CC only: The
shaver is not entirely
clean after I clean it in
the Jet Clean System.
The cleaning uid in the cleaning
chamber is soiled.
Empty and rinse the cleaning
chamber and rell it with new
cleaning uid.
The cleaning uid level is too low.
If the uid volume in the cleaning
chamber drops below the minimum
level during the cleaning program, the
program aborts.The cleaning light and
the ‘cleaning chamber empty’ symbol
ash at intervals and the holder
returns to its starting position.
Rell the cleaning chamber with
cleaning uid to a level between the
two lines (see chapter ‘Cleaning and
maintenance’).
You have used another cleaning uid
than the original Philips cleaning uid.
Only use HQ200 Philips Cleaning
Fluid.
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