Operating instructions

32
Problems Causes Solutions
The machine does not turn on. The machine is not connected to the
power source.
Connect the machine to the power source.
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socket.
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Coffee is not hot enough. The cups are cold. Warm the cups with hot water.
Hot water or steam is not dispensed. The hole of the steam wand is clogged. Clean the hole of the steam wand using a pin.
Coffee has little crema. 7KHFRIIHHEOHQGLVXQVXLWDEOHRUFRIIHH
is not freshly roasted.
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The machine takes a long time to warm
up or the amount of water dispensed
from the wand is too little.
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Descale the machine.
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correct position.
Coffee grounds drawer is inserted. 5HPRYHWKHGUHJGUDZHU¿UVWWKHQWKHEUHZ
group.
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no coffee comes out.
(see note)
Water tank is empty. Fill the water tank and prime the circuit again.
Brew group is dirty. &OHDQWKHEUHZJURXS
Circuit is not primed. 3ULPHWKHFLUFXLWDJDLQE\GLVSHQVLQJZDWHU
from the steam wand.
Rare event that occurs when the
machine is automatically adjusting the
dose.
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manual.
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cup is in wrong position.
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The coffee is too weak.
(see note)
Rare event that occurs when the
machine is automatically adjusting the
dose.
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manual.
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(see note)
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Circuit is not primed. 3ULPHWKHFLUFXLWDJDLQE\GLVSHQVLQJZDWHU
from the spout.
Brew group dirty. &OHDQWKHEUHZJURXS
Coffee leaks out of the dispensing head. Dispensing head is clogged. Clean the dispensing holes with a soft cloth.
Brewing does not start. &RIIHHEHDQKRSSHUFRYHULVLQZURQJ
position.
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Note: If dealing with an initial start-up or if the coffee blend has been changed, a certain number of coffees must be
brewed in order to allow the machine to optimize the parameters.
Please contact the service center for any problems not covered in the above table or when the suggested solutions
do not solve the problem.
TROUBLESHOOTING