Operating instructions

• 21 •
English
Fault Possible cause Solution
The machine does not turn on.
Machine not connected to the power sup-
ply.
Connect the machine to the power supply.
The pump is very noisy. No water in the tank. Re ll with water. (section 4.4).
The co ee is too cold.
The “machine ready” light (15) was o whi-
le switching the selection knob (17) to the
"
" position.
Wait until the “machine ready” light (15) turns
on.
The porta lter is not inserted for prehea-
ting (section 5).
Preheat the porta lter.
Cold cups. Preheat the cups with hot water.
Milk does not froth.
It is not possible to prepare a cap-
puccino.
Not suitable milk: powdered milk, low-fat
milk.
Use whole milk.
Dirty Pannarello. Clean the Pannarello as described in section 9.
No steam in the boiler.
Prime the circuit (section 4.5) and repeat the
operations described in section 8.
The co ee is dispensed too fast,
no foam builds up.
Too little co ee in the porta lter. Add co ee (section 5).
Co ee ground is too coarse. Use a di erent blend (section 6).
Co ee is old or not suitable. Use a di erent blend (section 6).
Old or not suitable pod. Change the pod.
One component missing in the porta lter.
Make sure that all components are present and
that they have been installed properly.
Co ee is not dispensed or dispen-
sed only in drips.
No water. Re ll with water. (section 4.4).
The grind is too  ne. Use a di erent blend (section 6).
Co ee pressed in the porta lter. Shake the ground co ee.
Too much co ee in the porta lter. Reduce the quantity of co ee in the porta lter.
Knob (4) is open. Close the knob (4).
Traces of limestone. Descale the machine (section 10).
The  lter in the porta lter is clogged. Clean the  lter (Section 9).
Not suitable pod. Change type of pod.
Co ee drips from the edges.
The porta lter is incorrectly inserted into
the brew unit.
Insert the porta lter correctly (Section 5).
The upper edge of the porta lter is dirty. Clean the rim of the porta lter.
Pod wrongly inserted.
Insert the pod correctly. Make sure it does not
come out of the porta lter.
Too much co ee in the porta lter.
Reduce the quantity of co ee using the measu-
ring scoop.
Please contact an authorized service centre for any faults not covered in the above table or when the suggested
solutions do not solve the problem.