User manual

64
23 Troubleshooting
If Connect doesn’t work properly or the display
freezes, you can reset it without losing data:
How do I reset Connect?
Insert a pen tip or other object into •
the reset hole located at the bottom
of Connect. Hold until the player shuts
down.
If the reset option is unsuccessful, follow •
the steps how to recover Connect with
the Philips Device Manager:
1 On your computer, select Start >
Programs > Philips > Philips MP3 player
> GoGear Connect 7 Device Manager
to launch the Philips Device Manager.
2 Turn off Connect before you continue.
3 Press and hold the volume button
when you connect Connect to your
computer.
4 Keep holding the key until the Philips
Device Manager acknowledges Connect
and enters the recovery mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect Connect from your computer.
7 Restart Connect.
EN