VOIP841 www.philips.com/support EN Telephone WARNING Never use non-rechargeable batteries.
Table of contents Important Safety Information for USA and Canada 3 3.3 Settings before first use 11 3.4 Standby mode 11 3.5 Register the handset 12 3.6 Turn the handset ON/OFF 12 3.7 Set the clock 12 1 Important safety information 4 1.1 Power requirements 4 1.2 Digital security system 4 1.3 Hearing aid compatibility (HAC) 4 1.4 Noise 5 4 Skype® and Skype tools 15 1.5 Software licences 5 4.1 What is Skype®? 15 1.6 Conformity 5 4.2 Other Skype products 15 1.
Table of contents 6.3 Landline Voicemail indication 22 6.4 Contact List 22 6.5 Find a Skype user 23 6.6 Add a contact 23 6.7 Manage your contacts 23 6.8 Call History 24 6.9 Text and number entry 25 7 Your Skype profile 26 7.1 Public details 26 7.2 Private details 26 8 Settings Personalize your phone’s display 27 8.2 Personalize your phone’s sounds 27 8.3 Call features 28 8.4 Skype call features 29 8.5 Landline call features 30 8.6 Extra features 31 8.
! Important Safety Information for USA and Canada Before using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the the following. • Read and follow all warnings and instructions marked on the product. • Do not use this product near water, laundry tub, in a wet basement, or near a swimming pool. • Do not place this product on an unstable table. The product may fall and be damaged.
1 Important safety • information • Take time to read this user manual before you use your Telephone. It contains important information and notes regarding your Telephone. 1.1 Power requirements • This product requires an electrical supply of 120 V AC for North America and 230 V AC for Europe. Observe the electrical ratings and other markings on the power adapters and make sure they are appropriate for use with the outlet supply.
1.4 Noise Electrical pulse noise is present at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise. Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the base unit. This is usually only a minor annoyance and should not be interpreted as a defect of the unit.
2 Your phone 2.1 What’s in the box One telephone handset Charger One handset battery cover Two NiMH AAA 750mAh batteries Base unit One base power adapter One belt clip One charger power adapter One telephone line cord One blue Ethernet cable Quick start guide CD ROM (with RJ45 connector) 2.2 What else will you need • A telephone line and an Internet connection (High speed Internet 512kb minimum recommended). • Also needed is a router or a modem-router with a free ethernet port.
2.3 Overview of the phone A B C D E F G H I J K Your phone A Handset Indicator Lit when call in progress. Blink when receiving a call or new voicemail(s). B Soft keys Use to perform function displayed above the key. It is displayed as text in a box (i.e Menu ) in this guide. C Navigation keys Left/Right: To move the cursor or to change selection. Up: Shortcut to Skype Change Status menu. To scroll up menu items or to increase the ringer and receiver volume. Down: Shortcut to All Calls List.
2.4 Overview of the base A B C D E A Page key To find handset(s) or to register handset(s). B Skype line indicator Blink when receiving a Skype line call. Lit when Skype line is in use. C Landline indicator Blink when receiving a landline call. Lit when landline is in use. D Reset button Short press to reset the power. Long press for 5 seconds and then release to reset to factory default settings. E Telephone (Landline) jack Connect to the landline. F Ethernet jack Connect to the Internet.
2.6 Menu operation Your phone offers a variety of features and functions grouped in the menus. The main menu includes the Contacts, History, Status, Add Contact, Search, Services, and Settings menu. Menu overview see page 37. • Press Menu to enter the main menu. • Press Contact to view the contact list. • Press to enter the Change Status menu. • Press to enter the All Calls list. Tip Use (Up or Down) to navigate the menus. Press to exit from any menu instantly. All unconfirmed changes will not be saved.
2 3 Getting started Plug the power adapter into your power outlet. 3.3 Insert the batteries 1 Place the two rechargeable batteries (included) into the battery compartment. ! Warning Verify the batteries polarity when inserting the batteries. Incorrect polarity may damage the product. 3.
3.3.2 Verify the battery level The battery icon displays the current battery level: 100% full 60% full 30% full Empty. Require charging. Your handset may power down shortly if it is not charged after the battery is empty. Note If you are on the phone while the battery is nearly empty, you will hear warning tones. Your call maybe cut off shortly after the warning. 3.
number, the system time, the signal icon, and the battery icon. When the handset is not on the charger, the backlight goes off. This is a normal status. 3.6 Register the handset Registration allows communication between the base unit and handset(s). If the handset cannot communicate with its base, you will not be able to make any call or use many of the functions and features on the phone. Note Your handset should be already registered on the base unless you have de-registered a handset.
4 3.8.1 Select the time zone 1 Press Menu . 2 Scroll to Settings. Press Select . 3 Scroll to Time & Date. Press Select . 4 Scroll to Time Zone. Press Select . 5 Scroll to the time zone you want. 6 Press OK when finished. • The new setting is saved. Note Once you have connected to the internet, your phone will update the clock automatically according to your time zone setting. 3.8.2 Select the date format 1 Press Menu . 2 Scroll to Settings. Press Select . 3 Scroll to Time & Date. Press Select .
4 5 6 14 Scroll to Time Separator. Press Select . Scroll to the time separator you want. Press OK when finished. • The new setting is saved.
4 Skype® and Skype tools 4.1 What is Skype®? Skype® is a little piece of software that lets you make free Internet calls to your friends all over the world. ! Warning No Emergency Calls. Skype is not a replacement for your ordinary telephone and cannot be used for emergency calling. 4.2 Other Skype products You can talk to anyone over the Internet for free with Skype, and you will always be able to do that.
4.4.2 Change your Skype status 1 Press Menu . 2 Scroll to Status. Press Select . 3 Scroll to Change Status. Press Select . 4 Scroll to the new setting. 5 Press Select . • The new setting is saved. Tip You can also use the Shortcut to access the Change Status Menu: In standby press (Up). 4.4.3 Verify your SkypeOut credits Your Skype credit is displayed during standby. 4.4.4 Change your Skype password Your password provides security to your Skype account, and it ensures no one can access your account.
5 Using your phone 5.1 Call Your phone supports both Skype line and PSTN landline calls. A Skype call is a call using the Skype line. A landline call is a call using your regular phone line. Note This telephone is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Tip Use (Up or Down) to navigate in the menus. 5.1.1 Make a call 1 Press for the landline. 2 Enter the phone number.
5.1.6 Call from the contact list In idle mode: 1 Press Contact . 2 Scroll to the contact. 3 Press . • The number is dialed out on the preferred line. Note For details on the contact list, see “Contact List”, page 22. 5.1.7 Redial the last number In idle mode: Press twice within 1 second. • The last number you called is dialed out using the same line as before. Tip To redial the last landline number: Press , and then press Redial . The last number you called using the landline will be dialed out. 5.1.
5.4.1 Turn off the landline ringer When a landline call comes in, you can silent the ringer for the current call. Press to turn off the ringer for the current incoming landline call. 5.5 Call in progress This section describes the features that are available during a call. 5.5.1 Make a second landline call Note The Second Call Service only applies to calls using the landline. Consult and subscribe from your service provider. 1 Press . • The current caller is put on hold. 2 Dial the number you want.
• Use the headset to talk privately with the caller. 1 During a call, press . • The speaker is turned on. Start talking. 2 Press again to turn off the speaker. 5.5.7 Use the headset Note Headset is optinonal and not provided. A headset with 2.5mm jack and minimum 32 ohm speaker impedance must be used. It is available from retail store. Plug the headset into the headset jack at the side of your handset. 5.
6 Use more of your phone 6.1 Voicemails Your phone supports landline voicemail service and Skype Voicemail™. Tip Use (Up or Down) to navigate in the menus. 6.2 Skype Voicemail™ Note For Skype Voicemail™ service consult and subscribe from Skype. You can record your own greeting. You can play, listen to, or delete a voicemail. In addition, you can return a call or send a voicemail to the caller. 6.2.1 Record “My Greeting” My Greeting is the message people hear before leaving you a voicemail.
4 5 6 7 Scroll to Skype VM. Press Options . Scroll to the voicemail you want. Scroll to Send Voicemail. Press Select . Start recording after the beep. 2 3 4 5 6 6.2.7 Delete a Skype voicemail In idle mode: 1 Press Menu . 2 Scroll to History. Press Select . 3 Scroll to Voicemails. Press Select . 4 Scroll to Skype VM. Press Options . 5 Scroll to the voicemail you want. 6 Scroll to Delete. Press Select . • A confirmation request is displayed. 7 Press Yes to confirm. • The voicemail is deleted. 6.
6.4.1 View the contact list In idle mode: 1 Press Contact to enter the contact list. 2 Scroll to the contact you want. If you want to view the profile of the contact, continue to step 3. 3 Press Options . 4 Scroll to View Profile. Press Select . • The profile is displayed. Search a contact by scrolling While at the contact list, press (Up or Down) to scroll. Search a contact by entring initial letter While at the contact list, press the digit key that contains the character that you want to search.
4 Press OK . • The edited contact is saved. 6.7.2 Block / un-block a contact You can block a user from contacting you and vice versa. You will always appear as offline to the user that you have blocked. 1 Select the contact on your contact list and press Options . 2 Scroll to Block. Press Select . • A confirmation request is displayed. 3 Press Yes to confirm. • A request to remove the contact is displayed.
6.8.3 Save a call record to your contact list Save a Skype contact 1 Select a call record and press Options . 2 Scroll to Add To Contact. Press Select . • The record is saved. Save a SkypeOut contact 1 Select a call record and press Options . 2 Scroll to Add To Contact. Press Select . 3 Edit the name if necessary. Press OK . 4 Edit the number if necessary. 5 Press OK . • The record is saved. 6.8.4 Delete call record(s) Delete a single call record 1 Select a call record and press Options .
3 7 Your Skype profile 4 5 Your Skype profile stores information about you such as your name, gender, birthdate, phone numbers, etc. Your profile has public and private details. Public details can be viewed by other Skype users, but private details cannot. You are not required to enter any information into your profile. It is strictly optional. 7.1 Public details View or add/edit the details In idle mode: 1 Press Menu . 2 Scroll to Status. Press Select . 3 Scroll to My Profile. Press Select .
4 8 Settings 5 6 Make this your handset - change the look and sound to suit your needs and tastes. From the display to sound, this section shows you how to set your preference. 8.1 Personalize your phone’s display Set the display language This section only applies to model(s) with multiple language support. In idle mode: 1 Press Menu . 2 Scroll to Settings. Press Select . 3 Scroll to General. Press Select . 4 Scroll to Language. Press Select . 5 Scroll to the new setting. Press OK .
Set your handset's ringer style Your handset has 5 ringer styles: Ringing, Ascending, Ring Once, Beep Once, Off. This setting changes the ringer type of all ringers. In idle mode: 1 Press Menu . 2 Scroll to Settings. Press Select . 3 Scroll to Tones. Press Select . 4 Scroll to Ring Type. Press Select . 5 Scroll to the new setting. Press OK . • The new setting is saved. Set the notification tones Notification tones will sound when you have a new missed call, new voicemail or new request(s).
2 3 4 5 6 Scroll to Settings. Press Select . Scroll to Call Settings. Press Select . Scroll to Area Code. Press Select . Press Clear to delete the area code. Press OK . • The new setting is saved. 8.4 Skype call features Skype offers a lot call-related features. This section describes the call-related features that apply to the Skype line only. 8.4.1 Preferred line See “Assign a preferred line”, page 17. 8.4.
5 Scroll to the new setting. Press Select . • The new setting is saved. 8.5 Landline call features This section describes the call-related features that apply to the landline only. 8.5.1 Dial mode Dial mode is the telephone signal used in your country. Your phone supports tone (DTMF) and pulse (rotary) dialing. Your phone shall already be set up for use in your country. For details, consult your service provider. Select dial mode In idle mode: 1 Press Menu . 2 Scroll to Settings. Press Select .
8.6 Extra features Discover and explore the additional features your phone offers! Find out how these features can benefit you and help you make the most from your phone. 8.6.1 Keypad lock You can lock the keypad to prevent accidental presses on the handset while you are carrying it around. Lock the keypad In idle mode: Press and hold . • The keypad is locked, and is displayed. Unlock the keypad In idle mode: 1 Press Unlock . • Press * to unlock? is displayed. 2 Press to unlock. • The keypad is unlocked.
program the handset to automatically connect to the closest base unit. You can also program the handset to only connect to a fixed base unit you have specified. Note Your handset must be registered to the base units you want to select beforehand. In idle mode: 1 Press Menu . 2 Scroll to Settings. Press Select . 3 Scroll to Handset. Press Select . 4 Scroll to Select Base. Press Select .
your phone. You shall not need to configure the network after setting up the phone. This section is recommended for advanced users who want to configure the network with their static IP address. ! Warning Incorrect settings will affect Skype usage on this phone. We recommend that you consult your network administrator or service provider before making any changes to the network settings. 8.8.1 View your network setting In idle mode: 1 Press Menu . 2 Scroll to Settings. Press Select .
administrative settings from the web page. You shall not need to configure most of these settings after setting up the phone. This section is recommended for advanced users only. ! Warning Incorrect network settings will affect Skype usage on this phone. We recommend that you consult your network administrator or service provider before making any changes to the network settings. 8.9.
8.10 Country codes list The country code is the international calling code for a country, see page 11 and page 31 for details.
9 Default settings These are the factory pre-programmed settings of your phone.
10 Menu structure The table below describes the menu tree of your phone. Reminder: Press Menu to enter the main menu. Use (Up or Down) to navigate the menus. Press to exit from any menu instantly. *This menu only applies to a certain model or country group.
11 Technical data Display • High quality 1.5" display • 65k colors • 128 x 128 pixels • Progressive LCD backlight General telephone features • Caller name & number identification • Skype and Landline calls • Skype and Landline voicemails • Ring profiles Contacts list and Call history list • 500 Skype and SkypeOut contacts • Call history list with 50 missed calls, 50 incoming calls, 20 outgoing calls Battery • 2 x AAA NiMH 750mAh batteries Weight and dimensions • Handset: 140 grams 151.7 x 28.3 x 45.
12 Frequently asked questions In this chapter you will find the most frequently asked questions and answers about your phone. Set up No parking tone from the handset. • Check the power connections of the charger. • The handset may not be placed properly. Try again. • Charging contacts may be dirty. Clean contacts with a damp cloth. • Turn on the handset tone. See page 28. • Switch on the handset's power. See page 12. The handset does not switch on. • Charge the battery: Put the handset on charger.
13 VOIP841 Glossary each other on a network utilizing the Internet Protocol standard. A G L FI Area Code Area codes usually indicate geographical areas within one country that are covered by one or more telephone exchanges. You may need this to return local, national or international calls received on the landline (for example, area code 20 is added in front of the local number if you are calling to London from outside of the London area in UK).
14 Appendix Equipment compliance information for USA and Canada Your telephone equipment is certified for connection to the Public Switched Telephone Network and is in compliance with Part 68 of FCC Rules and Regulations, and the Technical Requirements for Telephone Terminal Equipment adopted by ACTA. Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Interference information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
15 Index A Add a contact 23 Add a Skype contact 23 Add a SkypeOut contact 23 Add an email address 26 Additional base, register 31 Agreement 11 Answer a call 18 Appendix 41 Area code management 28 Area code, set 11 Assign a preferred line 17 Auto answer 28 B Backlit, set 27 Base unit, select 31 Base, overview 8 Batteries 10 Battery 38 Battery level 11 Block / un-block a contact 24 Brightness, adjust 27 C Call another handset 20 Call features 28 Call forward 29 Call from SkypeOut 17 Call from the Call Hi
Hearing aid compatibility (HAC) 4 I Information for USA 3 Insert the batteries 10 Intercom 20 Internal call during an external call 20 K Keypad lock 31 Keypad tone, set 28 Rename a contact 23 Reset “My Greeting” 21 Reset the default settings 32 Reset the Network 33 Retrieve voicemail(s) 21, 22 Return a call 21 Ringer melody, set 27 Ringer style, set 28 Ringer volume, set 27 Ringers, turn off 18 S L Landline ringer, turn off 19 Landline Voicemail indication 22 Language,set 11 Listen to “My Greeting” 21
U Unregister a handset 32 Update Skype software 16 U V View the call records 24 View the contact list 23 View the Skype details 26 Voicemails 21 W U Warranty 5 Web page configuration 33 Web page, access 34 What else will you need 6 What’s in the box 6 Index 45
Contact information Web address: http://www.philips.
You can check and download the updated information on the VOIP841 at the following web address: http://www.philips.com/support © 2006 Koninklijke Philips Electronics N.V.