User manual

Troubleshooting
This chapter summarises the most common
problems you could encounter with the
appliance. If you are unable to solve the problem
with the information below, contact the Consumer
Care Centre in your country.
Problem Cause Solution
Reduced
shaving
performance.
The
shaving
heads are
dirty. You
have not
cleaned
the shaver
well
enough
or you
have not
cleaned it
for a long
time.
Clean the shaver
thoroughly before
you continue
shaving. See
chapter ‘Cleaning
and maintenance’.
Long hairs
obstruct
the
shaving
heads.
Clean the cutters
and guards with
the cleaning brush
supplied. See
chapter ‘Cleaning
and maintenance’,
section ‘Every two
months: shaving
heads’.
The
shaving
heads are
damaged
or worn.
Replace the
shaving heads
every 2 years
for optimal
shaving results.
See chapter
‘Replacement’.
The shaver
does not work
when I push
the on/off
slide upwards.
The shaver
is not
connected
to the
mains.
Put the mains plug
in the wall socket.
Skin irritation. Your skin
needs
time to
get used
to the
Philips
shaving
system.
Skin irritation
during the rst 2-
3 weeks of use is
normal. After this
period, the skin
irritation usually
disappears.
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