English 02 USER MANUAL Type HD8964 02 EN Read carefully before using the machine. Register your product and get support at www.saeco.
IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following: 1. Read all instructions. 2. Do not touch hot surfaces. Use handles or knobs. 3. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid. 4. Close supervision is necessary when the appliance is used by or near children. 5. Unplug from outlet when not in use and before cleaning.
CAUTION This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only. 1. Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage. 2.
2 ENGLISH Congratulations on your purchase of a Saeco GranBaristo fully automatic coffee machine! To fully benefit from the support that Saeco offers, please register your product at www.saeco.com/welcome. This user manual applies to the HD8964 model. The machine is suitable for preparing espresso coffee using whole coffee beans, and it is supplied with a milk carafe to prepare a perfect Cappuccino or Latte Macchiato in a quick and easy way.
ENGLISH Emptying the Milk Carafe ..................................................................................................................38 BREWING MILK-BASED BEVERAGES .................................................................39 Quick Carafe AUTO CLEAN Cycle ..........................................................................................................42 Adjusting the Milk-Based Product Length .....................................................................................
4 ENGLISH IMPORTANT Safety Instructions This machine is equipped with safety devices. Nevertheless, read and follow the safety instructions carefully and only use the machine properly as described in these instructions to avoid accidental injury or damage due to improper use of the machine. Keep this user manual for future reference. The term WARNING and this icon warn against possible severe injuries, danger to life and/or damage to the machine.
ENGLISH 5 • Do not touch hot surfaces. Use handles and knobs. • After switching off the machine by pressing the power button on the back of the machine, remove the mains plug from the wall socket: - if a malfunction occurs; - if the machine will not be used for a long time; - before cleaning the machine. • Pull on the mains plug, not on the power cord. • Do not touch the mains plug with wet hands. • Do not use the machine if the mains plug, the power cord or the machine itself is damaged.
6 ENGLISH aware of the associated dangers or if they are supervised by an adult. • Children should be supervised to ensure that they do not play with the machine. • Never insert fingers or other objects into the coffee grinder. Cautions • The machine is for household use only. It is not intended for use in environments such as canteens, staff kitchens of shops, offices, factories or other work environments. • Always put the machine on a flat and stable surface.
ENGLISH 7 Residue water in the heating system may freeze and cause damage. • Do not leave water in the water tank if the machine is not used over a long period of time. The water can get contaminated. Use fresh water every time you use the machine. Electromagnetic Fields This appliance complies with all the applicable standards and regulations relating to the exposure to electromagnetic fields. Disposal This symbol on a product indicates that the product is covered by EU Directive 2012/19/EU.
8 INSTALLATION Product Overview 2 1 5 3 6 7 8 14 15 16 9 10 11 12 13 18 17 20 19 23 22 24 44 45 27 28 29 34 35 36 37 38 30 25 26 31 32 33 39 40 41 42 43 46 4 21
ENGLISH General Description 1. Coffee bean hopper lid and coffee bean hopper 2. Cup-warming surface 3. Water tank + lid 4. “INTENZA+” water filter (optional) 5. Pre-ground coffee compartment 6. Service door button 7. Control panel 8. Removable coffee dispensing spout 9. Service door 10. Brew group locking/removal handle 11. Drip tray (internal) 12. Coffee grounds drawer 13. Brew group 14. Full drip tray indicator 15. Cup holder grill 16. Drip tray (external) 17. Protection lid (optional) 18.
10 ENGLISH PREPARING FOR USE Machine Packaging The original packaging has been designed and constructed to protect the machine during transport. We recommend keeping the packaging material for possible future transport. Machine Installation 1 Remove the drip tray with grill and the carafe from the packaging. 2 Remove the machine from the packaging. 3 For best use, it is recommended to: • • • Choose a safe, level surface where there will be no danger of overturning the machine or being injured.
ENGLISH 11 5 Lift the left outer lid. 6 Remove the water tank by using the handle incorporated on the inner lid. 7 Rinse the water tank with fresh water. 8 Fill the water tank with fresh drinking water up to the MAX level and put it back into the machine. Make sure it is fully inserted. Caution: Never fill the water tank with warm, hot, sparkling water or any other liquid, as this may cause damage to the water tank and the machine. 9 Remove the coffee bean hopper lid. Slowly pour in the coffee beans.
12 ENGLISH 10 Put the lid back on the coffee bean hopper. 11 Insert the plug into the socket located on the back of the machine. 12 Insert the plug on the other end of the power cord into a wall socket with suitable power voltage. 13 Switch the power button on the back of the machine to “I” to turn on the machine. Demo Mode Function The machine is equipped with an operation simulating function. DEMO MODE ON By keeping the “ ” button pressed for more than 8 seconds, the machine enters the demo mode.
ENGLISH 13 USING THE MACHINE FOR THE FIRST TIME When using the machine for the first time, the following activities need to happen: 1) You have to select the language. 2) The machine will perform an automatic rinse/cleaning cycle. 3) You need to perform a manual rinse cycle. Language Selection At first start up, the language must be selected. 1 The following display is shown.
14 ENGLISH Automatic Rinse/Cleaning Cycle When warm-up has been completed, the machine automatically performs a rinse/self-cleaning cycle of the internal circuits with fresh water. This takes less than a minute. 1 Place a container under the coffee dispensing spout to catch the small amount of water which will be dispensed. 2 The following display is shown. Wait for the cycle to finish automatiRINSING cally. Note: To stop dispensing, press the “ ” button.
ENGLISH 15 Manual Rinse Cycle You need to perform a rinse cycle when using the machine for the first time. During this process, the coffee brewing cycle is activated and fresh water flows through the dispensing spout. This takes a few minutes. 1 Place a container under the coffee dispensing spout. 2 Check that the machine shows the following display. PROFILE SAECO VERY STRONG 3 Press the " " button to access the aroma selection menu.
16 ENGLISH 6 When choosing the product, the machine asks you to confirm that INSERT PREGROUND COFFEE AND PRESS OK ground coffee has been inserted. Press the “ ” button. The machine will start dispensing water from the coffee dispensing spout. When dispensing has been completed, empty the container. 7 Remove the protection cover (if any). Note: Store the cover with care. 8 Slightly tilt the water dispensing spout and insert it all the way into the guides of the machine.
ENGLISH 17 11 Press the “ ” button. SPECIAL BEVERAGES HOT WATER RISTRETTO ESPRESSO MILD ESPRESSO INTENSE 12 Press the “ HOT WATER ” button. At the end of the warm-up phase, the machine starts dispensing water. INSERT WATER SPOUT 13 After dispensing water, remove and empty the container. 14 Repeat the operations from step 10 to 13 until the water tank is empty, then continue with step 15. 15 At the end, fill the water tank again up to the MAX level.
18 ENGLISH Measuring and Programming Water Hardness Water hardness measuring is very important in order to define the machine descaling frequency and to install the “INTENZA+” water filter (for more details on the water filter, see next chapter). To measure the water hardness follow the steps below: 1 Immerse the water hardness test strip (supplied with the machine) in water for 1 second. Note: The test strip can only be used for one single measurement. 2 Wait for one minute.
ENGLISH 19 5 Press the “ MENU ” button to select “SETTINGS”. EDIT PROFILES MAINTENANCE SETTINGS STATISTICS MENU 6 Press “ ” to confirm. 7 Press “ ” to confirm the “WATER” selection. 8 Press “ ” to confirm the “HARDNESS” selection. EDIT PROFILES MAINTENANCE SETTINGS STATISTICS SETTINGS WATER LANGUAGE STAND-BY TIME BUTTON SOUND WATER HARDNESS ENABLE FILTER ACTIVATE FILTER HARDNESS 1 2 3 4 Note: The machine is supplied with a standard water hardness setting, suitable for most types of water.
20 ENGLISH “INTENZA+” Water Filter Installation We recommend that you install the “INTENZA+” water filter as this prevents limescale build-up in your machine and preserves a more intense aroma of your coffee. Water is a crucial part of every coffee, so it is very important to always have it professionally filtered. Using the “INTENZA+” water filter will prevent mineral deposits from building up and improve your water quality.
ENGLISH 21 MENU 5 Press “ ” to confirm. 6 Press “ ” to confirm the “WATER” selection. EDIT PROFILES MAINTENANCE SETTINGS STATISTICS SETTINGS WATER LANGUAGE STAND-BY TIME BUTTON SOUND WATER HARDNESS ENABLE FILTER ACTIVATE FILTER ACTIVATE FILTER 7 Press the “ ” button to select “ACTIVATE FILTER”. 8 Press “ ” to confirm. 9 Press “ ” to confirm. ACTIVATE FILTER? (~ 2 MINUTES) Note: To exit activation, press the " " button.
22 ENGLISH 11 Put the “INTENZA+” water filter into the empty water tank. Press it down until it cannot move any further. 12 Fill the water tank with fresh water up to the MAX level and put it back into the machine. ACTIVATE FILTER 13 Press “ ” to confirm. INSERT FILTER. FILL WATER TANK 14 Check that the water dispensing spout is correctly installed. ACTIVATE FILTER 15 Press “ ” to confirm. INSERT WATER SPOUT 16 Place a container under the hot water dispensing spout.
ENGLISH 23 ACTIVATE FILTER 17 Press “ ” to confirm. PLACE A CONTAINER UNDER THE WATER SPOUT ACTIVATE FILTER 18 The machine starts dispensing water. This screen will be displayed. 19 The machine warms up. HEATING UP… PROFILE SAECO 20 When the machine stops dispensing, remove and empty the container. Now the machine is ready for brewing. In this way the machine has been programmed to inform the user of the need to replace the “INTENZA+” water filter.
24 ENGLISH Replacing the “INTENZA+” Water Filter When the “INTENZA+” water filter needs to be replaced with a new one, the following icon is displayed. CHANGE FILTER 1 Replace the filter as described in the previous chapter. 2 The machine is now programmed to manage a new filter. WATER HARDNESS ENABLE FILTER ACTIVATE FILTER Note: If the filter is already installed and you want to remove, but not replace it, select the “ENABLE FILTER” option and set it on OFF.
ENGLISH 25 ADJUSTMENTS The machine allows for certain adjustments so that you can brew the best tasting coffee possible. Coffee Profile The machine allows to accommodate the individual preferences and settings of up to 6 different profiles. PROFILE SAECO The machine has 3 preset profiles, modelled on the various types of coffee on the market. The default one is indicated by the icon on the left. You can create 3 additional profiles, which can be entirely customised.
26 ENGLISH 4 Press “ ” to confirm. EDIT PROFILES PROFILE SAECO ENABLE NEW PROFILE 5 Press the “ ENABLE NEW PROFILE PROFILE 1 PROFILE 2 PROFILE 3 PROFILE 4 ” button or the “ ” button to select the desired profile, which will be represented by a unique icon. Note: When a profile has already been enabled, it is not displayed in the possible options. 6 Press “ ” to confirm. 7 You can now customise beverages (see the “Beverage Programming” PROFILE 1 chapter).
ENGLISH 27 2 Press “ ” to confirm. MENU EDIT PROFILES MAINTENANCE SETTINGS STATISTICS 3 Press the “ ” button to select “DISABLE PROFILE”. EDIT PROFILES PROFILE SAECO PROFILE 1 ENABLE NEW PROFILE DISABLE PROFILE 4 Press the " DISABLE PROFILE " button to select the profile to disable. Press the " button to confirm. The profile is now disabled. " PROFILE 1 Note: In this display all the profiles enabled earlier on will be shown. Only the selected profile will be disabled.
28 ENGLISH Saeco Adapting System Coffee is a natural product and its characteristics may change according to its origin, blend and roast. The machine is equipped with a self-adjusting system that allows the use of all types of coffee beans available on the market except for caramelized and flavoured coffee beans. The machine automatically adjusts itself after brewing several cups of coffee to optimize coffee extraction.
ENGLISH 29 3 The reference marks in the coffee bean hopper compartment indicate the grind setting. There are 5 different grind settings to choose from, from position 1 for coarse grind - lighter taste to position 2 for fine grind - stronger taste. 1 2 When you adjust the ceramic coffee grinder to a finer setting, your coffee will taste stronger. For a lighter coffee taste, adjust the ceramic coffee grinder to a coarser setting.
30 ENGLISH Adjusting the Dispensing Spout The height of the coffee dispensing spout can be adjusted to better fit the dimensions of the cups that you wish to use. Move the coffee dispensing spout up or down with your fingers to adjust its height as shown in the figure. Note: When removing the dispensing spout to use large containers or for cleaning, make sure to insert it in the right direction during assembly. If you can see this triangle, the dispensing spout was assembled incorrectly.
ENGLISH 31 For the use of glasses for the Latte Macchiato. Note: This is possible by moving the dispensing spout towards the machine. Two cups can be placed under the coffee dispensing spout to brew two coffees at the same time.
32 ENGLISH Adjusting the Coffee Quantity The machine allows you to adjust the amount of brewed coffee or milk according to your taste and the size of your cups. ”, the Café Crème “ ”, the Coffee “ ” and Each time the Espresso “ the American Coffee “ ” buttons are pressed, the machine brews a preset amount of product. Each button may be individually programmed for a specific brew setting. The following procedure describes the Espresso “ ming.
ENGLISH 33 BREWING COFFEE Before brewing coffee, make sure that there are no warnings shown on the display, and that the water tank and coffee bean hopper are filled. Coffee Brewing Using Coffee Beans 1 Place 1 or 2 cups under the coffee dispensing spout. 2 Press the “ CO Crème, the “ can Coffee. ” button for an Espresso, the “ ” button for a Coffee or the “ ” button for a Café ” button for an Ameri- 3 To brew 1 cup of coffee, press the desired button once. The following ESPRESSO display is shown.
34 ENGLISH Coffee Brewing Using Pre-Ground Coffee This function allows you to use pre-ground and decaffeinated coffee. With the pre-ground coffee function you can only brew one coffee at a time. 1 Place a cup under the coffee dispensing spout. VERY STRONG GROUND COFFEE 2 Press the " " button to access the aroma selection menu. 3 To select the pre-ground coffee brewing function, press the “ scrolling button until the “ 4 Press the “ Crème or the “ CO ” or “ ” icon is displayed.
ENGLISH 35 6 Open the pre-ground coffee compartment lid. 7 Add one measuring scoop of pre-ground coffee into the compartment. Use only the measuring scoop supplied with the machine. Then close the pre-ground coffee compartment lid. Warning: Add only pre-ground coffee into the pre-ground coffee compartment. Other substances and objects may cause severe damage to the machine. This repair is not covered by your warranty! 8 Press the “ ” button.
36 ENGLISH MILK CARAFE This chapter explains how to use the milk carafe to prepare milk-based beverages. Note: Before using the milk carafe, clean it thoroughly as described in the “Cleaning and Maintenance” chapter. We recommend filling it with cold milk (approx. 5°C). Warning: Fill the carafe with milk for brewing beverages and with water for cleaning only. Filling the Milk Carafe The milk carafe can be filled before or during use. 1 Lift the carafe lid as shown in the figure.
ENGLISH 37 Inserting the Milk Carafe 1 If installed, remove the water dispensing spout as shown in the figure: - 1 Press the two buttons on the side to unlock it and lift it slightly; Pull the hot water dispensing spout to remove it. 2 2 Slightly tilt the milk carafe. Insert it all the way into the guides of the machine. 3 Push the carafe towards the bottom while rotating it at the same time, until it is locked onto the drip tray. Do not force the carafe while inserting it.
ENGLISH 38 Emptying the Milk Carafe 1 A B 1 Press one of the release buttons to remove the top of the carafe as shown in the figures (A or B). 1 2 Lift the top of the carafe. Empty the milk carafe and clean it properly. Note: After each use, clean the milk carafe as described in the “Cleaning and Maintenance” chapter.
ENGLISH 39 BREWING MILK-BASED BEVERAGES Warning: Danger of burning! Dispensing may be preceded by jets of milk and steam. Wait until the end of the cycle before removing the milk carafe. The buttons to automatically prepare an Espresso Macchiato “ puccino “ ”, a Cap- ”, a Latte Macchiato “ ” and a Hot Milk “ ” are displayed on the control panel. The procedure for brewing a Cappuccino “ ” is shown as an example. 1 Fill the milk carafe with milk.
40 ENGLISH 4 When the carafe dispenser is correctly positioned you will hear a CLICK! Note: If the carafe dispenser has not been pulled all the way out, steam may escape and milk may not be properly frothed. CLICK! 5 Place a cup under the carafe dispenser. 6 Press the Cappuccino “ ” button to start brewing. PROFILE Note: When dispensing milk-based beverages, the brewing cycle can be ended ” ESC button.
ENGLISH 41 9 The following screen is displayed during the preheating time required CAPPUCCINO by the machine. 10 The machine starts dispensing milk. To stop the dispensing process, CAPPUCCINO press the same selected beverage button that you pressed previously. Dispensing will stop in a few seconds. 11 Once frothed milk has been dispensed, the machine brews coffee. CAPPUCCINO To stop brewing, press the same selected beverage button that you pressed previously.
42 ENGLISH Quick Carafe AUTO CLEAN Cycle After one or more milk-based products have been prepared, the machine allows for a quick cleaning of the carafe ducts. 1 The following screen is displayed for 20 seconds. Press the “ ” button to start the cycle. CARAFE AUTO CLEAN START CARAFE AUTO CLEAN? 20 Note: If you wish to prepare another milk-based beverage or do not wish to ” button. perform the rinse cycle, press the “ 2 Pull out the carafe dispenser to the right up to the “ ” icon.
ENGLISH 43 Adjusting the Milk-Based Product Length Every time the Espresso Macchiato “ ”, the Cappuccino “ ”, the Latte Macchiato “ ” and the Hot Milk “ ” buttons are pressed, the machine brews a preset amount of selected beverage into the cup. The machine allows you to adjust the amount of each beverage according to your taste and the size of your cups. The procedure for programming a Cappuccino “ ” is shown as an exam- ple. 1 Fill the carafe with milk and insert it into the machine.
44 ENGLISH 5 This icon is displayed during the preheating time required by the CAPPUCCINO machine. 6 When this icon is shown, the machine starts dispensing frothed milk MEMO into the cup. Once the desired amount of frothed milk is reached, press the same selected beverage button that you pressed previously. Dispensing will stop in a few seconds. Note: If you are dispensing a Hot Milk “ ”, the dispensing process ends with step 6.
ENGLISH 45 SPECIAL BEVERAGES The machine is designed to brew more products than those described so far. For this, follow the steps below: 1 Press the “ ” button to access the “SPECIAL BEVERAGES” menu. PROFILE SAECO 2 Select the beverage by pressing the “ SPECIAL BEVERAGES HOT WATER RISTRETTO ESPRESSO MILD ESPRESSO INTENSE Then press the “ ” button or the “ ” button to start brewing. ” button. 3 To stop brewing the beverage, press the Special Beverages “ ton again or press the “ ” but- ” button.
46 ENGLISH 2 Push the water dispensing spout towards the bottom while rotating it at the same time, until it is locked into the machine as shown in the figure. 3 Place a container under the hot water dispensing spout. 4 Press the “ ” button to access the “SPECIAL BEVERAGES” menu. SPECIAL BEVERAGES HOT WATER RISTRETTO ESPRESSO MILD ESPRESSO INTENSE 5 Press the “ ” button to start brewing. 6 This icon is displayed.
ENGLISH 47 Adjusting Hot Water Dispensing Warning: Danger of burning! Dispensing may be preceded by small jets of hot water and steam. Wait until the end of the cycle before removing the water dispensing spout. 1 Make sure that the machine is ready for the hot water dispensing. SPECIAL BEVERAGES HOT WATER RISTRETTO ESPRESSO MILD ESPRESSO INTENSE MEMO HOT WATER INSERT WATER SPOUT 2 Press the “ ” button to access the “SPECIAL BEVERAGES” menu.
48 ENGLISH Special Beverages Menu for Brewing Other Beverages The menu allows you to brew other beverages, according to your personal taste. The procedure for brewing a strong coffee is shown as an example. Note: Follow the same steps to brew the other menu beverages. Only when you are brewing a “Flat white” you need to prepare the machine as for brewing a Cappuccino. 1 Place 1 cup under the coffee dispensing spout.
ENGLISH 49 Adjusting the Other Beverages Quantity for the “Special Beverages” Menu This procedure allows you to adjust the quantity of the other beverages displayed on the menu, according to personal taste. The procedure for brewing a strong coffee is shown as an example. Note: Follow the same steps to brew the other menu beverages. Only when you are brewing a “Flat white” you need to prepare the machine as for brewing a Cappuccino. 1 Place 1 cup under the coffee dispensing spout.
50 ENGLISH BEVERAGE PROGRAMMING The machine allows you to customise every beverage according to your personal taste and to save the preferences in your personal profile. 1 Press the “ ” button to access the machine main menu. PROFILE SAECO 2 Press “ ” to confirm. MENU EDIT PROFILES MAINTENANCE SETTINGS STATISTICS 3 Press the “ EDIT PROFILES ” button to select the enabled profile in which you wish to program the beverage. PROFILE SAECO PROFILE 1 4 Press “ ” to confirm.
ENGLISH 51 The parameters to adjust are displayed. To select them, press the “ ” or “ ” scrolling button. To access, press the “ ” button. " button. To return to the previous screen, press the " " button. To return to the initial screen, press the " CAPPUCCINO STRENGTH COFFEE AMOUNT TEMPERATURE TASTE Aroma This setting adjusts the amount of coffee to be ground.
52 ENGLISH Taste This setting enables the prebrewing function. During prebrewing, the coffee is slightly dampened to bring out the aroma in full. DELICATE: prebrewing function is not performed. BALANCED: prebrewing function is enabled. FULL BODY: prebrewing function lasts longer to enhance the coffee taste. TASTE DELICATE BALANCED FULL BODY Press the “ to confirm.
ENGLISH 53 Water Amount By adjusting the bar on the display with the “ ” or “ ” scrolling button, you can choose the quantity of water to be dispensed. Press " " to confirm the adjustment. WATER AMOUNT 50ML 450ML RESTORING BEVERAGE PARAMETERS The factory settings of every beverage can be restored for each profile. 1 Press the “ ” button to select “RESTORE TO DEFAULT”. PROFILE 1 ESPRESSO INTENSE ENERGY COFFEE FLAT WHITE RESTORE TO DEFAULT 2 Press “ ” twice to confirm.
54 ENGLISH MACHINE PROGRAMMING The machine allows you to customise the operating settings. These settings are applied to all user profiles. 1 Press the “ ” button to access the machine main menu. 2 Press the “ ” button to select “SETTINGS”. PROFILE SAECO MENU EDIT PROFILES MAINTENANCE SETTINGS STATISTICS MENU 3 Press “ ” to confirm. EDIT PROFILES MAINTENANCE SETTINGS STATISTICS SETTINGS WATER LANGUAGE STAND-BY TIME BUTTON SOUND The parameters to adjust are displayed here.
ENGLISH 55 WATER HARDNESS ENABLE FILTER ACTIVATE FILTER WATER HARDNESS ENABLE FILTER ACTIVATE FILTER WATER HARDNESS ENABLE FILTER ACTIVATE FILTER Under HARDNESS you can set the water hardness level. For water hardness measuring, refer to the “Measuring and Programming Water Hardness” chapter. Under ENABLE FILTER the machine notifies the user when the water filter needs to be replaced. OFF: Filter and warning disabled.
56 ENGLISH Button Sound SETTINGS LANGUAGE STAND-BY TIME BUTTON SOUND RESTORE TO DEFAULT This setting allows the machine to produce a sound each time a button is pressed. OFF: Tone deactivated ON: Tone activated Factory Settings SETTINGS LANGUAGE STAND-BY TIME BUTTON SOUND RESTORE TO DEFAULT Activating the RESTORE TO DEFAULT option will restore all machine settings to their default values. In this case all customised parameters will be deleted.
ENGLISH 57 MAINTENANCE In this menu you can manage all the automatic cycles necessary for the correct maintenance of the machine. 1 Press the “ ” button to access the machine main menu. 2 Press the “ ” button to select “MAINTENANCE”. PROFILE SAECO MENU EDIT PROFILES MAINTENANCE SETTINGS STATISTICS 3 Press “ ” to confirm. MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING 4 Press the “ ” or “ ” button to select the cycle to activate. The various cycles to activate are displayed here.
58 ENGLISH Carafe Cleaning The CARAFE CLEANING menu allows you to manage the carafe cleaning. MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING CARAFE CLEANING ON/OFF AUTO CLEAN START FULL CLEAN CARAFE CLEANING ON/OFF AUTO CLEAN START FULL CLEAN In ON/OFF AUTO CLEAN you find the options to manage the “Quick Rinse Cycle” displayed after dispensing a milk-based beverage. OFF: Cycle deactivated. ON: Cycle activated.
ENGLISH 59 CLEANING AND MAINTENANCE Daily Cleaning of the Machine Caution: Timely cleaning and maintenance of your machine is very important as it prolongs the life of your machine. The machine is continuously exposed to humidity, coffee and limescale! The activities you need to perform and their frequency are described in detail in this chapter. Not doing this will ultimately make your machine stop working properly.
60 ENGLISH 3 Empty the coffee grounds drawer and wash it with fresh water. 4 Empty the drip tray (internal) and the lid and wash them with fresh water. 5 Correctly reinstall all the components. 6 Insert the drip tray and the coffee grounds drawer and close the service door. 7 Press the lever on the bottom and remove the drip tray (external), empty it and wash it.
ENGLISH 61 Note: Perform this operation also when the full drip tray indicator is raised. Daily Cleaning of the Water Tank 1 Remove the small white filter or the INTENZA+ water filter (if installed) from the water tank and wash both with fresh water. 2 Put the small white filter or the INTENZA+ water filter (if installed) back in its housing by gently pressing and turning it at the same time. 3 Fill the water tank with fresh water.
62 ENGLISH 2 Remove the lid. 3 Lift the carafe dispenser to remove it from the top of the carafe. 4 Remove the suction tube with the fitting (A) from the milk frother. A 5 Wash the suction tube with the fitting thoroughly with fresh water. 6 After installing the suction tube with the fitting, insert the carafe dispenser on the top of the carafe.
ENGLISH 63 A B Note: If you cannot install the dispenser on the top of the carafe, the pin is in the wrong position (B). Before installing the dispenser, manually push the pin to the (A) position. 7 Insert the lid. 8 Place the top of the carafe back in position.
ENGLISH 64 Weekly Cleaning of the Milk Carafe The weekly cleaning is more thorough since all milk residues are removed from the dispenser. 1 A B 1 Press one of the release buttons to remove the top of the carafe as shown in the figures (A or B). 1 2 Remove the lid. 3 Lift the carafe dispenser to remove it from the top of the carafe. The carafe dispenser is made up of six parts that must be disassembled. Each part is indicated by a capital letter (A, B, C, D, E, F).
ENGLISH 65 5 Remove the fitting (B) from the suction tube. B 6 Detach the lid (C) from the milk carafe dispenser by slightly pressing on the sides while pushing downwards. C 7 Remove the milk frothing device (D) from the support (E). D E 8 Remove the fitting (F) from the milk frothing device by pulling it outwards. F 9 Clean all the parts thoroughly with lukewarm water. Note: You can also clean these parts in the dishwasher.
ENGLISH 66 10 Insert the fitting (F) into the milk frothing device by pressing it up to its limit. F 11 Insert the milk frothing device (D) into the support (E). D E 12 Attach the top (C) to the carafe dispenser. C 13 Insert the fitting (B) into the suction tube. B 14 Insert the suction tube with the fitting (A) into the milk frother.
ENGLISH 67 15 Insert the dispenser on the top of the carafe. A B Note: If you cannot install the dispenser on the top of the carafe, the pin is in the wrong position (B). Before installing the dispenser, manually push the pin to the (A) position. 16 Insert the lid. 17 Attach the top of the milk carafe, ensuring it is locked into place.
68 ENGLISH Weekly Cleaning of the Brew Group The brew group should be cleaned every time the coffee bean hopper is filled or at least once a week. 1 Turn off the machine by pressing the “ ” button and remove the plug from the socket. 2 Open the pre-ground coffee compartment lid. 3 Thoroughly clean the pre-ground coffee compartment with the cleaning brush, making sure that there are no more coffee residues in the duct. 4 Press the button in the frame and open the service door.
ENGLISH 69 6 Open the brew group unlocking lever. 7 Seize the brew group handle and pull it outwards. 8 While pulling the lever, remove the brew group. 9 Thoroughly wash the brew group with lukewarm water and carefully clean the brew group filter. Caution: Do not use detergent or soap to clean the brew group. 10 Let the brew group air-dry thoroughly. 11 Thoroughly clean the inside of the machine using a soft, dampened cloth.
70 ENGLISH 12 Thoroughly clean the upper screen using a non-abrasive cloth to remove any coffee grounds. Warning: Danger of burning! The upper screen is a hot component. Make sure that the machine has cooled down, before cleaning. Perform the operation when the machine has been turned off for at least one hour. 13 Make sure that the brew group is in the off position; the two reference marks must match. If they do not match, proceed as described in steps (14 and 15).
ENGLISH 71 16 Insert the brew group back into its seat by sliding it along the guides until it locks into place. 17 Close the brew group locking lever to lock it into position. 18 Insert the drip tray (internal) and coffee grounds drawer. 19 Close the service door.
72 ENGLISH Weekly Cleaning of the Coffee Bean Hopper and Coffee Tray (if any) 1 Remove the coffee bean hopper lid. Empty the coffee bean hopper from any beans. 2 Remove the tray. 3 Wash the tray with water. After washing it, dry it thoroughly before use. 4 Clean the coffee bean hopper and insert the tray back into place. Fill the coffee bean hopper with coffee beans.
ENGLISH 73 Monthly Cleaning of the Milk Carafe For the monthly cleaning cycle we recommend using the “Saeco Milk Circuit Cleaner” to keep the entire circuit clean of milk residues. The “Saeco Milk Circuit Cleaner” can be purchased separately. Please refer to the maintenance products page for further details. Warning: Danger of burning! Dispensing may be preceded by small jets of hot water and steam. Danger of burning! Wait until the end of the cycle before removing the milk carafe.
74 ENGLISH CARAFE CLEANING 8 Press “ ” to confirm or “ ” to return to the previous menu. START CARAFE FULL CLEAN? (~ 5 MINUTES) CARAFE CLEANING REFILL WATER TANK 9 Fill the water tank with fresh water up to the MAX level. Press the " " button to confirm. CARAFE CLEANING POUR DETERGENT INTO CARAFE & FILL WITH WATER 10 Pour one milk cleaner bag into the milk carafe. Fill the milk carafe with fresh drinking water up to the MAX level and then let the milk cleaner bag dissolve completely.
ENGLISH 75 CARAFE CLEANING PLACE CONTAINER UNDER THE CARAFE DISPENSING SPOUT 13 Place a large container (1.5 l) under the dispensing spout. Press the " " button to confirm. The machine starts dispensing the solution through the milk dispensing spout. CARAFE CLEANING 14 The following display shows the cycle progress. Warning: Never drink the solution dispensed during this step. CARAFE RINSING 15 When the machine stops dispensing, fill the tank with fresh water up to the MAX level.
76 ENGLISH CARAFE RINSING PLACE MILK CARAFE AND OPEN SPOUT 18 Empty the container and place it back under the coffee dispensing spout. Press the " CARAFE RINSING 19 Press “ " button to confirm. ” to confirm. PLACE CONTAINER UNDER THE CARAFE DISPENSING SPOUT CARAFE RINSING 20 The machine will start dispensing water from the milk dispensing spout. The following display is shown. 21 At the end of the cycle, the machine is ready to brew products.
ENGLISH 77 Monthly Lubrication of the Brew Group Lubricate the brew group after approximately 500 cups of coffee or once a month. You can purchase the Saeco grease to lubricate the brew group separately. For further details, please refer to the maintenance products page in this user manual. Caution: Before lubricating the brew group, clean it with fresh water and dry it as described in the “Weekly Cleaning of the Brew Group” chapter. 1 Apply the lubricant evenly on both side guides.
78 ENGLISH 3 Lubricate the internal guides positioned on both sides of the brew group. 4 Insert the brew group into its seat until it locks into place (see the “Weekly Cleaning of the Brew Group” chapter). 5 Insert the drip tray (internal) and the coffee grounds drawer and close the service door. Monthly Cleaning of the Brew Group with “Coffee Oil Remover” Besides weekly cleaning, we recommend performing a cleaning cycle with “Coffee Oil Remover” after approximately 500 cups of coffee or once a month.
ENGLISH 79 2 Press the “ ” button to select “MAINTENANCE”. MENU EDIT PROFILES MAINTENANCE SETTINGS STATISTICS 3 Press “ ” to confirm. 4 Press the " " button to select “BREW GROUP CLEANING’”. MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING BREW GROUP CLEANING 5 Press “ ” to confirm. 6 Press “ ” to confirm or “ ” to return to the previous menu.
80 ENGLISH BREW GROUP CLEANING PLACE A CONTAINER UNDER THE DISPENSING SPOUT 9 Place a container (1.5 l) under the coffee dispensing spout. Press the “ ” button to start the cleaning cycle. Warning: Never drink the solution dispensed during this step. BREW GROUP CLEANING 10 This icon is displayed. The display shows the cycle progress. 11 When the machine stops dispensing, remove and empty the container. 12 Clean the brew group as described in the “Weekly Cleaning of the Brew Group” chapter.
ENGLISH 81 DESCALING When the " " icon is displayed, you need to descale the machine. The descaling cycle takes approx. 30 minutes. DESCALE Caution: Not doing this will ultimately make your machine stop working properly. In this case, repair is NOT covered by warranty. Warning: Use the Saeco descaling solution only. Its formula has been designed to ensure better machine performance. The use of other products may damage the machine and leave residues in the water.
82 ENGLISH 4 Press “ ” to confirm the “DESCALING” selection. MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING DESCALING Note: If the " "button is pressed by mistake, press the " 5 Press the “ " button to quit. ” button to confirm. START DESCALING? (~ 30 MINUTES) DESCALING POUR DESCALING SOLUTION AND WATER INTO THE TANK UP TO THE CALC-CLEAN LEVEL 6 Remove the water tank and the “INTENZA+” water filter (if installed) and insert the small white filter supplied with the machine.
ENGLISH 83 DESCALING FILL HALF CARAFE WITH WATER. INSERT IN BREWING POSITION 9 Fill half the carafe with water and insert it into the machine. Slide the carafe dispenser to the right up to the “ Press the “ ” button. ” icon. DESCALING PLACE A CONTAINER UNDER THE DISPENSING SPOUT 10 Place a large container (1.5 l) under both the milk carafe dispenser and the coffee dispensing spout. Press the “ DESCALING ” button. 11 The machine starts dispensing the descaling solution at regular intervals.
84 ENGLISH Note: The circuit must be cleaned with a preset quantity of water. If the water tank is not filled up to the MAX level, the machine may require several refills for rinsing. RINSING EMPTY INTERNAL DRIP TRAY RINSING FILL HALF CARAFE WITH WATER. INSERT IN BREWING POSITION RINSING PLACE A CONTAINER UNDER THE DISPENSING SPOUT RINSING 13 Empty the drip tray (internal) and place it back. Then press the “ ” button. 14 Empty the milk carafe and fill half of it with fresh water.
ENGLISH 85 Note: The rinse cycle is performed in order to have the circuit cleaned with a preset amount of water to ensure proper machine performance. If the water tank is not filled up to the MAX level, the machine might require more than one cycle. 17 When the amount of water needed for the rinse cycle has been completely dispensed, the machine automatically ends the descaling process. 18 At the end of the descaling process, the machine performs an automatic rinse cycle.
86 ENGLISH ACCIDENTAL INTERRUPTION OF THE DESCALING CYCLE Once the descaling process has started, it must be completed; do not turn off the machine mid-cycle. If the descaling process is accidentally interrupted (power failure or accidental disconnection of the power cord), follow the steps below. Check that the power button is set to "I".
ENGLISH 87 DISPLAY MESSAGES Displayed message BEANS CONTAINER EMPTY ADD COFFEE BEANS INSERT BREW GROUP INSERT COFFEE GROUNDS DRAWER Meaning of the message Fill the coffee bean hopper. The brew group must be inserted into the machine. Insert the coffee grounds drawer and the internal drip tray. Empty the coffee grounds drawer.
88 ENGLISH Displayed message HOT WATER Meaning of the message Insert the water dispensing spout to start dispensing. Press "ESC" to exit. INSERT WATER SPOUT PLACE MILK CARAFE AND OPEN SPOUT DESCALE CHANGE FILTER WATER CIRCUIT PRIMING Before dispensing, insert the milk carafe with the dispensing spout open. You need to descale the machine. Follow the steps described in the “Descaling” chapter of this manual. Please note that not descaling your machine will ultimately make it stop working properly.
ENGLISH 89 TROUBLESHOOTING This chapter summarizes the most common problems you could encounter with your machine. If you are unable to solve the problem with the information below, visit www.saeco.com/support for a list of frequently asked questions or contact the Philips Saeco hotline in your country. Contact details can be found in the warranty booklet packed separately or at www.saeco.com/support. Machine actions Causes Solutions The machine does not turn on.
90 ENGLISH Machine actions Causes Solutions Milk does not froth. The milk dispensing spout has not been pulled out. Check that the milk dispensing spout has been pulled out correctly up to the “ ” icon. The carafe has not been correctly reassembled or with all its components. Make sure the tube is correctly inserted. All its components have to be correctly reassembled, as described in the “Weekly cleaning of the Milk Carafe” section. The brew group is out of place. Turn on the machine.
ENGLISH 91 Machine actions Causes Coffee is not brewed, is The ground coffee is too fine. brewed slowly or only a few drops are brewed (see note). Solutions Change coffee blend or adjust grinding as explained in the “Adjusting the Ceramic Coffee Grinder” chapter. Circuits clogged. Perform a descaling cycle. The circuit is not primed. Prime the circuit (see the “Using the Machine for the First Time” chapter). The dispensing spout is dirty. Clean the dispensing spout and its holes.
92 ENGLISH ENERGY SAVING Stand-by The Saeco fully automatic espresso coffee machine is designed for energy saving, as proven by the Class A energy label. After a certain time of inactivity that can be set by the user (see the “Machine Programming” chapter), the machine turns off automatically. If a product has been brewed, the machine performs a rinse cycle. In stand-by mode, the energy consumption is below 1Wh.
ENGLISH 93 TECHNICAL SPECIFICATIONS The manufacturer reserves the right to make changes to the technical specifications of the product. Nominal Voltage - Power Rating Power Supply Housing material Size (w x h x d) Weight Power cord length Control panel Cup size Water tank Coffee bean hopper capacity Coffee grounds drawer capacity Pump pressure Boiler Safety devices See data plate on the appliance Thermoplastic Material/Metal 210 x 360 x 460 mm 13 kg 800-1200mm Front panel 110 mm 1.
94 ENGLISH ORDERING MAINTENANCE PRODUCTS For cleaning and descaling, use Saeco maintenance products only. You can purchase these products at the Philips online shop (if available in your country) at www.shop.philips.com/service, from your local dealer or at authorised service centres. If you have any difficulties obtaining maintenance products for your machine, please contact the Philips Saeco hotline in your country. Contact details can be found in the warranty booklet packed separately or at www.saeco.
ENGLISH 95 - Coffee Oil Remover CA6704 - Milk Circuit Cleaner CA6705 - Maintenance Kit CA 6706
96 ENGLISH PRODUCT SETTINGS Name Display Icon Approx. Coffee Length Approx.
ENGLISH 97 Name Display Icon Approx. Coffee Length Ristretto Default: 30 ml Range: 20-40ml Espresso Intense Default: 70 ml Range: 40-110 ml Espresso Mild ITA: 40 ml DAC:50 ml Range 30-70 ml Energy Coffee Default: 170 ml Range 110-320 ml Flat White (Café au lait) ITA: 70 ml DAC:110 ml Range 30-260 ml Hot Water Default: 300 ml Range 50-450 ml Approx.
del 15-04-15 02 EN Rev.01 02 The manufacturer reserves the right to make changes without prior notice. www.philips.
