User manual

Problem Solution
The appliance does not
work.
Make sure you have put the mains plug in the wall socket and pressed the
on/off button. If the appliance does not switch on, perhaps a fuse in the
electrical system of your home has blown. This may happen if the connector
on the underside of the teapot or on the base is wet or if too much power
is drawn from the circuit to which the appliance is connected. Make sure that
you do not let too many other appliances draw power from the circuit to
which the appliance is connected while this appliance is operating.
Make sure that the surface of the base is dry and the teapot is placed on
the base before you press one of the quick-select buttons or the personal
settings button.
Do not place the lter in the teapot before the water in the teapot has
heated up. Otherwise the ‘remove lter’ light on the display goes on and the
appliance does not start heating up. Wait until you hear the bell sound before
you put the lter in the teapot.
Make sure you have lled the teapot with water above the MIN indication,
otherwise the boil-dry protection is activated and the appliance switches off
automatically. If this happens, the appliance produces an alarm sound and the
light ring ashes. To reset the boil-dry protection, lift the appliance from its
base and ll it with cold tap water to reset boil-dry protection. The appliance
is now ready for use again.
If the above solutions do not work, unplug the appliance from the mains to
reset it.
The ‘remove lter’ light
goes on.
Do not place the lter in the teapot before the water in the teapot has
heated up. Otherwise the ‘remove lter’ light on the display lights up and the
appliance does not start heating up. Wait until you hear the bell sound before
you put the lter in the teapot.
When I switch on the
appliance, the green tea
button does not light up
and I cannot select the
lower temperature
setting with the manual
select button.
If you put hot instead of cold water in the teapot, it is possible that the green
tea button does not light up and cannot be operated. In addition, some
of the lower temperature settings of the personal settings button may be
unavailable. Always ll the teapot with cold water.
I do not hear the bell
sound right after the
water has heated up.
When you brew a type of tea that requires a water temperature below
100°C, the appliance always heats up the water in at least two steps (with
an interruption of a few seconds between the steps) to make sure the water
temperature is accurate. Always wait until you hear the bell sound before you
put the lter with tea leaves in the teapot.
The appliance switches
off before I have
inserted the lter.
If you do not put the lter in the teapot within 10 minutes after the rst bell
sound, the appliance switches off automatically. To reheat the water, switch
on the appliance again and then press one of the quick-select buttons or
the personal settings button
When the steeping
time has elapsed, the
bell sound is repeated a
number of times.
When you do not take the teapot from the base or remove the lter from
the teapot after the bell sound, the bell sound is repeated after 0.5, 1 and 2
minutes to remind you to remove the lter from the teapot. If you do not
want the bell sound to be repeated, switch off the appliance.
ENGLISH42