Important Information Manual

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App connection and usage issues
Question Do all Philips Dashcam models have a Wi-Fi connection?
Answer Selected models, like ADR820, have Wi-Fi connection to your smartphone using the
GoSure app.
Question Once the Philips Dashcam is connected to my phone with Wi-Fi, will it automatically
save the videos to the phone?
Answer No. There are many video clips already recorded in the SD card of the Dashcam so
you have to select the relevant les and perform the download function to get them
copied onto your smartphone’s memory.
Question What is the GoSure app? Can I use other apps?
Answer The GoSure app allows you to live stream your Dashcam recordings, save important
videos, and adjust the dashcam settings, all from your smartphone. And no, you can
only connect your Philips Dashcam with the Philips GoSure app.
Question Are there any special requirements for a smartphone, in order to be able to use the
GoSure app?
Answer There are no special system requirements, the GoSure app will work well on most
smartphones using iOS and Android.
Question Can I connect to more than one Philips Dashcam?
Answer No, you can only connect to one Dashcam at a time.
Question Even though the GoSure app is installed, I cannot pair the Philips Dashcam with my
smartphone via Wi-Fi.
Answer Please check that you have switched on the Wi-Fi for both the Dashcam and the
smartphone, and that you’ve inputted the Wi-Fi password correctly. Then repeat the
pairing procedure. Please note it is connected to the Wi-Fi of the Dashcam, not your
home/oce Wi-Fi.
Question When my phone is connected to the app, will it consume data?
Answer No, while phone and Dashcam are connected to each other via Wi-Fi, it will not
consume any data.
Question Does my phone need to be on all the time when the app is on?
Answer Yes. You need to keep your phone turned on to keep the app running, in order to
operate the app’s features.
Dashcam | FAQs