User Guide

8
5 When no more water comes out of the appliance, reinsert the EASY DE-CALC knob and turn it clockwise to
fasten it. (Fig. 13)
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The ironing board
cover becomes wet
or there are water
droplets on the
garment during
ironing.
Steam has condensed on the
ironing board cover after a long
ironing session.
Replace the ironing board cover if the foam
material has worn out. You can also add an extra
layer of felt material under the ironing board
cover to prevent condensation on the ironing
board. You can buy felt in a fabric shop.
You have an ironing board cover
that is not designed to cope with
the high steam rate of the
appliance.
Put an extra layer of felt material under the
ironing board cover to prevent condensation on
the ironing board. You can buy felt in a fabric
shop.
Water droplets
come out of the
soleplate.
The steam that was still present in
the hose has cooled down and
condensed into water. This causes
water droplets to come out of the
soleplate.
Steam away from the garment for a few seconds.
Steam and/or water
come out from
under the EASY
DE-CALC knob.
The EASY DE-CALC knob is not
tightened properly.
Switch o the appliance and let the appliance
cool down for 2 hours. Unscrew the EASY
DE-CALC knob and screw it back onto the
appliance properly. Note: Some water may
escape when you remove the knob.
The rubber sealing ring of the EASY
DE-CALC knob is worn.
Contact an authorised Philips service centre for
a new EASY DE-CALC knob.
Dirty water and
impurities come out
of the soleplate or
the soleplate is
dirty.
Impurities or chemicals present in
the water have deposited in the
steam vents and/or on the
soleplate.
Clean the soleplate with a damp cloth.
Too much scale and minerals have
accumulated inside the appliance.
Descale the appliance regularly (see chapter
‘Important - DESCALING’).
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because you
were ironing over a seam or a fold
in the garment.
PerfectCare is safe on all garments. The shine or
imprint is not permanent and will come o if you
wash the garment. Avoid ironing over seams or
folds or you can place a cotton cloth over the
area to be ironed to avoid imprints at seams and
folds.
The appliance does
not produce any
steam.
There is not enough water in the
water tank (the ‘water tank empty’
light ashes).
Fill the water tank (see chapter ‘Using your
appliance’, section ‘Filling the water tank’).
ENGLISH