User Manual

Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem
with the information below, contact the Consumer Care Centre in
your country.
Problem Possible cause Solution
The ironing board
cover becomes
wet or there are
water droplets on
the garment during
ironing.
This may be caused by steam
condensing on the ironing board
cover after a long ironing session.
Replace the ironing board cover if the foam
material has worn out. You can also add an
extra layer of felt material under the ironing
board cover to prevent condensation on the
ironing board. You can buy felt in a fabric shop.
You may have an ironing board
cover that is not designed to
cope with the high steam rate of
the steam generator.
Put an extra layer of felt material under the
ironing board cover to prevent condensation
on the ironing board. You can buy felt in a
fabric shop.
Water droplets
come out of the
soleplate.
The steam that was still present
in the hose has cooled down and
condensed into water. This causes
water droplets to come out of
the soleplate.
Steam away from the garment for a few
seconds.
Steam and/or water
comes out from the
EASY DE-CALC
knob.
The EASY DE-CALC knob is not
tightened properly.
Switch off the appliance and wait for 2
hours for the steam generator to cool down.
Unscrew the EASY DE-CALC knob and
screw it back onto the steam generator
properly. Note: Some water will escape when
you remove the knob.
The rubber sealing ring of the
EASY DE-CALC knob is worn.
Contact an authorised Philips service centre
for a new EASY DE-CALC knob.
Dirty water and
impurities come
out of the soleplate
or the soleplate is
dirty.
Impurities or chemicals present
in the water have deposited in
the steam vents and/or on the
soleplate.
Clean the soleplate with a damp cloth.
Too much scale and minerals
have accumulated inside the
steam generator.
Descale the steam generator regularly (see
chapter ‘Cleaning and maintenance’ section
‘EASY DE-CALC’).
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because you
were ironing over a seam or a
fold in the garment.
Perfect Care is safe on all garments. The shine
or imprint is not permanent and will come off
if you wash the garment. Avoid ironing over
seams or folds or you can place a cotton cloth
over the area to be ironed to avoid imprints
at seams and folds.
ENGLISH 21