User Guide

Problem Possible cause Solution
The appliance
does not heat up.
The appliance is not
plugged in properly
or not switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
The appliance
does not produce
any steam.
The appliance is not
plugged in properly
or not switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
The appliance has
not heated up
suciently.
Let the appliance heat up
for 60 seconds (‘steam-
ready’lightashes).When
the appliance is ready for
use, the light turns steady.
You have not pressed
the steam trigger
fully.
Press the steam trigger fully
for a few seconds.
The water level in the
water tank is too low.
Unplug the appliance and
rellthewatertank.
Water droplets drip
from the appliance
steamer head.
Scales/calc are
formed inside the
appliance.
Perform Decalc function
(refer to section).
The steamer head is
placed horizontally
for a long time.
Place the appliance in an
uprightpositiononaat
surface after each usage.
The appliance
produces a
pumping sound/
the handle vibrates.
Water is pumped to
the steamer head to
be converted into
steam.
This is normal.
The water level in the
water tank is too low.
Unplug the appliance and
rellthewatertank.
EN
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