User Guide

Problem Possible cause Solution
The appliance does
not heat up.
The appliance is not
plugged in properly or not
switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
The appliance does
not produce any
steam.
The appliance is not
plugged in properly or not
switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
The appliance has not
heated up suciently.
Let the appliance heat up
for 60 seconds (‘steam-
ready’ light ashes). When
the appliance is ready for
use, the light turns steady.
You have not pressed the
steam trigger fully.
Press the steam trigger fully
for a few seconds.
The water level in the water
tank is too low.
Unplug the appliance and
rell the water tank.
Water droplets drip
from the appliance
steamer head.
Scales/calc are formed
inside the appliance.
Perform Decalc function
(refer to section).
The steamer head is placed
horizontally for a long time.
Place the appliance in an
upright position on a at
surface after each usage.
The appliance
produces a pumping
sound/the handle
vibrates.
Water is pumped to
the steamer head to be
converted into steam.
This is normal.
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