User Guide

Problem Possible cause Solution
The appliance
does not heat
up.
The appliance is not
plugged in properly
or not switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
The appliance
does not
produce any
steam.
The appliance is not
plugged in properly
or not switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
The appliance has
not heated up
suciently.
Let the appliance heat up
for 60 seconds (‘steam-
ready’ light ashes). When
the appliance is ready for
use, the light turns steady.
You have not
pressed the steam
trigger fully.
Press the steam trigger
fully for a few seconds.
The water level in
the water tank is
too low.
Unplug the appliance and
rell the water tank.
Water droplets
drip from the
appliance
steamer head.
Scales/calc are
formed inside the
appliance.
Perform Decalc function
(refer to section).
The steamer head is
placed horizontally
for a long time.
Place the appliance in an
upright position on a at
surface after each usage.
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